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What Expert Authority World™ is saying about the show:

  • Amazing Interviews not to miss!!!
    by Jbower1282 from United States

    Consistantly uniques interviews or amazing people really making it happen.

  • Mario is a great host with great questions!
    by alexdesigns from United States

    Take a few minutes out of your day to listen to Mario. He is a super smart guy and I love the questions he asks his guests.

  • A great podcast for dreamers and do-ers!
    by Chiquita2727 from United States

    Lots of great information and inspiration for anyone who wants to turn dreams into reality. Mario brings a lot of spot-on information to this podcast.

  • Great Show
    by Palminchen from London from United Kingdom

    Love the broad selection of topics for inner

  • Amazing inspirational stories
    by colas_18 from United Kingdom

    This podcast is so good. The stories from the people sharing their stories about their struggles in life and how they overcame these struggles is just inspirational and helped me push harder when things get tough. Keep up the good work with these amazing interviews Mario.

  • Fantastic
    by sttoggyigctdrvy from United States

    Mario goes above & beyond on his show. Lots of great information for his listeners!

  • Top Learning
    by BLNT PPTT from Hungary

    Love hearing these great interviews with a great host. Keep up the good work!

  • Mario inspires!
    by Fatherof10yrold from United States

    These interviews are fantastic. Mario inspires with great questions that draw out great answers from his guests!

  • Expert authority!
    by Tara Williams Phone from United States

    Mario shares some amazing people on this podcast and they have some gold to share!

  • Great show!
    by Karen @ Interview Valet from United States

    Mario is an awesome podcast host! I love the FB Live interviews and the opportunity for listeners to engage in real time. The audio and video quality is spot on every time. Be sure to subscribe so you don't miss anything! You won't be sorry.

  • A Podcasters Inspiration!
    by JamieKullman from United States

    Mario has so much insight and delivers such incredible value through his show. I just started listening, but I've already learned so much from him and his wonderful interviews. Keep up the awesome work!!

  • Quality professionalism
    by VirtForce from United States

    I can’t say enough about how pristine and professional Mario is in his interviews. He truly wants his guests to have the best experience and recording possible. And not to mention he is fun and knows how to put people at ease in front of the camera.

  • How to conquer your limiting beliefs
    by Dave4syth from United States

    Listen to episode 103 an dlearn how to overcome your limiting beliefs. Great advice.

  • I can’t believe how much I learned in just one episode
    by AwesomeMontana from United States

    Mario is knowledgeable, curious and able to bring great guests that deliver value that every business needs to understand! Outstanding podcast!

  • Great content!
    by Cory Lee Leadership from United States

    Mario does a great job of providing relevant information and bringing on guests to share their expertise in a variety of fields. Highly recommend his podcast!

  • Fascinating interviews
    by Bill Ringle from United States

    Mario brings on accomplished guests and draws out their expertise and stories in a way that leaves me on the edge of my seat. Keep up the great work, Mario!

  • Love It!
    by Laura Moreno Cabanillas from India

    Loving this podcasts, an entrepreneur I really appreciate the energy and passion being shared to help us grow our business. Keep up the great work.

  • Boost my Amazon sales!
    by SurvivalDad from United States

    I tap Amazon as one of my sales channels and your interview with John Ghiorso was an eye-opener. Ignore at your own peril!

  • Love It!
    by LauraMore from United States

    I loved the Memorial Day episode, Mario! Thanks so much for creating this awesome podcast!

  • Flawless interview style
    by GninraeL14 from United States

    Mario makes everyone appear even more interesting to me. Great format and style!

  • Come here for value
    by Joshua User 202! from Canada

    Really appreciated this podcast for the raw, genuine interviews. Love it!

  • Crisp and interesting interviews
    by Joel Goobich from United States

    As someone who created one of the first podcasts dedicated to video marketing, I was very impressed by your recent episode about using video. Your interview style is crisp and interesting

  • If you are in business, this podcast needs to be on your playlist.
    by Macstephen1 from United States

    Mario has a great conversational style that helps his guests shine. This show is a must if you have an entrepreneurial spirit. It provides thought provoking content that will help any businessperson in their quest for success.

  • New Subscriber here and on your YouTube Channel
    by Angela Brown Oberer from United States

    Wow Mario you have a real knack for interviewing. You ask great questions and have a fun way of keeping the conversations lively and interesting. After listening to your episode with Owen Video I subscribed to your podcast and then I hunted you down on YouTube. High Five and great job!

  • Very Professional & Engaging Show!
    by Mitche Graf from United States

    Mario is extremely engaging and can hold your attention, and is a great interviewer! He has some great guests that really get into the details of running a successful business. Keep up the great work Mario!

  • Great Content
    by Pilar S. from United States

    Excellent! LOTS of advice from experts. The most recent episode talks about speaking–a must-listen for anyone who presents or is thinking about presenting.

  • Great content!
    by @Mentally_Strong from United States

    I really enjoy your podcast each time I listen. The content helps any entreprenur level up with they do. Keep it up and thanks for each episode.

  • Professional and Informative
    by Bruce at Mindfulness Mode from Canada

    Mario Fachini is an excellent interviewer and has terrific guests on the show. I highly recommend this podcast.

  • Great Podcast
    by Amber Fuhriman from United States

    I love the topic of this podcast. The episode with Tod Lindsay is super super helpful!!

  • Great find!
    by Reed Stiles from United States

    Great message and content. Stumbled upon this due to the cool logo, stayed for the content.

  • Great show and great host!
    by Laurapowers44 from United States

    Love what Mario offers! So glad he is doing his show and providing all this helpful info! Keep them coming!

  • Walks the walk
    by Me15463 from United States

    Mario encapsulates everything he talks about on the show. Be sure to tune in to this!

  • Honest and authentic
    by Deano3622 from United Kingdom

    Wow, just come across this podcast. Mario is such an awesome guy. He comes across so honest and genuine. Loved the content. I honestly don’t know where you find the time?! Keep it up Mario, love how honest and real you are!

  • Great and insightful!
    by Karty12345 from Australia

    I really enjoyed this podcast, so much relevant content. Thank you!

  • So much Value..!
    by Alex Dali Rizo from United States

    Great content, I really recommend this to any Entrepreneur looking to excel in their path, Mario brings topic experts to teach and inspire your day

  • Inspirational Intentional Information
    by 10Kforte from United States

    This podcast shares the stories from people that are doing whatever it takes to rise up and help others along the way. “What Are You Made Of” is one of the many messages shared on the podcast. There are so many takeaways that are applicable to anyone. I really enjoyed listening.

  • Wow!
    by Tyscoaching from Australia

    Just listened to the 'rescue site AED Program' episode! If you love epic stories and inspirational people, this is the podcast for you!

  • Motivation on Tap
    by AnthonyPGarcia from United States

    Mario brings on some of the most impactful entrepreneurs to hear from. He dives into the key performance factors of their business. He extracts information very well and keeps the show flowing very smoothly. Definitely a show to subscribe to!

  • Starting a Movement
    by JustMe2say from United States

    There are many areas of business and entrepreneurs have an opporunity to gain some insight with this podcast. Excellent interviews!

  • Great Podcast For Entrepreneurs!
    by The Big Game Hunter from United States

    Full of knowledgeable guests and useful information that will help you accomplish your goals in business and in life!

  • Mario Truly Care About His Guests
    by Podcast Junkies from United States

    Having met Mario and spent time with him at Podfest I can truly say that he is passionate about his show. He’s genuine and that clearly comes through in his own story and what he brings to every interview.

  • Put your thinking cap on!
    by Cliff Duvernois from United States

    This is probably one of the most information dense podcasts I’ve listened to in many moons. Each episode could easily be expanded out into 2 or 3 hours. Mario does a great job of asking the right questions to get his guests to reveal great tips, tricks and advice. Sure a lot of information can be applied to an entrepreneur but I found a lot of advice applicable to my personal life. This podcast is definitely worth my time to listen to and I’m looking forward to more episodes to come. Great job!

  • Relavant for anyone!
    by HarloB from United States

    I really enjoy Mario and his shows. The Stress and Anger in the Workplace episode was great because it cut to the chase of all the issues around this topic. Great interview!

  • Mario nails it!
    by Mickiezada from United States

    I've listened to Mario for a long time...his podcast is well produced, his guests are influencers and authentic authority, and chock full of insights and inspiration for entrepreneurs. Love it!

  • Mario is the real deal
    by jamesnewcomb.io from United States

    I’ve known Mario personally and professionally for over a year now. He is genuinely interested in helping people succeed, and consistently over delivers in his interactions and valuable advice with fellow entrepreneurs, podcasters, what have you. In this era of showmen who “give value” only if they think they’ll get something in return, Mario stands out as a man among men. Listen to his show and learn what true leadership and value in the marketplace mean.

  • Listening On My Entrepreneurial Journey
    by FromLisa2 from United States

    I was surprised when I stumbled over the servant leadership that shows up in these episodes. It's collaborative. It's focused on relationships with clients versus transactions. I especially enjoyed the episode on getting clients without "selling" because it's more about genuine relationship building.

  • A Gift
    by Lisa Vogt from United States

    Mario uses all his talents, gifts and abilities to produce this life affirming show. It's incredible that we are able to grow our abilities and develop our talents and gifts just through subscribing and listening. Thank you Mario!

  • This show is ON FIRE!
    by tibor.mindsethorizon from United States

    Love your show Mario! Your niche is close to mine but I focus more on mindset and manifestation in a business setting. I tuned into episode #103 with Karen Brown which is dope! Keep up the great work!

  • Entrepreneur Must Listen
    by HWoodwriter from United States

    If you’re an entrepreneur this is a must listen show. So many inside tips and thought processes behind moving your business forward. Mario does a great job with the guests by asking the right questions at the right time. He and his guests give the information you need to grow your business and leadership skills.

  • What a show!!
    by CWLuecke from United States

    Man, do I love interviews with world-changers! Mario does an excellent job gathering the cream of the crop for his show and giving insightful interviews. Check it out!

  • Loved it!
    by Seodrigo from United States

    This interview was very enjoyable. Mario brought on a wise guest by the name of Michael Lauria. I loved the interview and Michael's perspective on the topic. He had wonderful insights and around min 31, he hit something very profound. Excited to share what I learned today with others. Way to go!

  • Great listen
    by trinity3712 from United States

    Good listen. Great range of guests and topics. Something here is you keep listening will help you in many areas of life and leadership b

  • Great Knowledge!
    by Jon Vroman FRD from United States

    Great show Mario! So much valuable information in one episode!

  • Excellent show, very imformative!
    by Shaolin Soprano from United States

    Mario loving the podcast bro, great content, immense value. Enjoying these interviews!!!

  • Helpful Information!
    by The Medicare Nation from United States

    Love the valuable information on these episodes! Lots of tips & tricks for every Entrepreneur to use. Kudos Mario! Diane Daniels Host of Medicare Nation

  • Love Mario’s Attitude
    by marisaimon from United States

    Mario’s heart shines through his interviews, making these fun and positive, and the people he brings on offer such a wealth of knowledge.

  • Lots of Great Info!
    by DarlajPowell from United States

    Mario provides lots of great info and advice in this 7 day a week show.

  • Great Content!
    by LanceJohnson_ from United States

    Mario does a great job of share valuable information that every entrepreneur could use and apply to their journey. Great work! 🙂

  • Important information!
    by Allmenow from United States

    Very engaging information. Mario draws out experiences and knowledge from his guests. Loved the show!

  • Difference-Maker
    by Unlimited Beliefs from United States

    Mario is a master at bringing out, shining a light on, and internalizing the difference-making mindset. His knowledge and experience and mission enable him to synthesize information into diamonds for all of us! What you want is accessible by taking in this show!

  • Excellent Information
    by Stallion golf from United States

    Great advice and information with a wonderful blend of topics! Loved the episode with the british healthcare professional and the ideas shared on how to make the industry better.

  • Motivating and valuable information
    by Calvin Javier from United States

    Great insight on mindset from business leaders and entrepreneurs making things happen. Definitely worth your attention. Will be listening and learning more!

  • Good information
    by FIRE NATION! from United States

    Engaging interview with a british health pro, I was surprised to hear the similarties and the application she has for making healthcare better

  • Greatness
    by MiaSportFanatic from United States

    Have had the chance to listen to one show so far but man, we should be paying for this information. Lots of greatness. Thanks for the heart to serve.

  • Listen to the experts - and thrive!
    by The Marketing Book Podcast from United States

    There's a lot of advice out there these days but, sadly, a lot (and I mean a LOT) of is from people with little to no expertise. That's not the case with this gem of a show. Listen to what the experts say and profit from the experience!

  • Show is amazing!
    by BestMorningRoutineEver from United States

    I love learning about mindset and how to master my thoughts. This show provide the tools!

  • Great show!
    by Jefferson_79 from United States

    Great information for all businesses.

  • Good value!
    by Audrey purplele from United States

    Great information that applies to any business! I really felt he provided value for my time.

  • Interesting Topic
    by Real Estate Journeys Podcast from United States

    Interesting topic. Great interviews. Keep up the hard work!

  • Helpful Advice from Experts
    by ichuck2 from United States

    Mario talks to experts in a wide range of subject matters and asks good questions to pull out helpful advice.

  • What a great show!
    by Christopher List from United States

    Mario really brings out the best in his guests. The police dog trainer had such a great story. Can’t wait to hear more!

  • Great!!!
    by tommye w-c from United States

    Great podcast, awesome guests, incredible host!!!

  • Fun & informative
    by Saoirse Sky from United States

    Some people want something fun, others want something informative. This podcast gives you both!

  • Great show!
    by CJThomas6 from United States

    Very inspirational show! Appreciate the advice and thoughts shared by the host and his guests!

  • Great podcast
    by Rosie81200 from United States

    Great podcast! Love hearing about the guests’ journeys and what they learned from them.

  • Never Stop Learning!
    by Terri in Fairhope from United States

    Tune in to this great podcast and host! You're probably really good at what you do (top of your game...an Expert Authority), but there is always more to learn...streamline processes and gain more freedom in your life. It's not always about the bottom line. This one is worth a listen!

  • Amazing!
    by KatieHBrooks from United States

    If you're looking for inspiration, tune in to listen to Mario and his top notch guests. I find that I am always much more motivated after listening to an episode of Expert Authority Effect!

  • Wonderful show!
    by @IV-Heather Tieben from United States

    Mario is a great host & puts on a wonderful show. The quality of his interview guests and entire production is impeccable, I couldn't recommend Expert Authority Effect more!

  • You Will Not Be Disappointed!
    by Composer 1853 from United States

    Mario does such a great job of engaging his guests from several different disciplines.

  • The hardest working man in Podcasting
    by EOFire.com from United States

    Mario brings the HEAT with real energy and FIRE...don't miss the meteoric rise of this show! ~ John Lee Dumas

  • Great interviews and guests!
    by Mel Good Karma from United States

    Thanks for hosting such great interview guests. Look forward to hearing more and kudos on so many a week and also videos!

  • Fantastic
    by Jason A. Duprat from United States

    Awesome podcast, going to be adding this one to my list. Interesting topics with great interviews, good sound quality.

  • Enjoying!
    by Slordan from United Kingdom

    Enjoy listening to Mario and how he opens up the conversations to ensure it’s as relevant to us as listeners!

  • Nice variety and interesting topics
    by emjgreen from United States

    Love the variety of topics presented here on this show. Looking forward to listening to more of Mario's show.

  • Great Content! Great Interviews!
    by No BS Mompreneur from United States

    Wow! Really enjoy listening to all these fabulous expert authorities!! Lots of valuable take aways that I can implement into my life. I will continue to listen and share with others!! A+++

  • A great addition to build authority and create an impact
    by Cloris Kylie from United States

    A great addition to build authority and create an impact. Also, a different twist on the topic. Engaging. 5 stars!

  • Filled with motivation and ideas
    by Thomas O'Grady, PhD from United States

    Mario does a great job interviewing and pulling the stories behind people's stories or success. Good pleasant listen. If you are in a journey of your own, these episodes will give some things to bring into your on life.

  • spartancv
    by spartancv from United States

    Great job following your passion, your purpose and creating this podcast to help serve others! Keep up the excellent work.

  • This podcast is the bomb
    by Posturedoc from United States

    Mario always crushed it, and this podcast is another example of his amazing insights and knowledge!! Great work.

  • Wow - love the video show.
    by Thehighenergygirl from United States

    Thank you for the encouragement and tips on how to succeed on video and the repurposing idea.

  • Motivating and Inspiring!
    by KatyJoyWells from United States

    Mario brings such enthusiasm to his shows and his content is fantastic. I’m always learning new things to implement or new ways to grow, thanks Mario!

  • What a great show!
    by Gene_HPLN from United States

    Awesome podcast! Mario brings great topic, great guests, and it is very easy to listen to. I definitely recommend for anybody interested in business success!

  • It's great
    by Ian Ryan from United States

    Just had a chance to check out your most recent episode appreciate the great insight! Great delivery from the host & can’t wait to dig into future content.

  • Love it!
    by Brendan @ Entrepreneurs&Coffee from United States

    I love that this interview podcast doesn't feature the same old folks that everybody has on their show. Keep it up, Mario!

  • Amazing!!!!
    by Lindsey Russo from United States

    This show is so impactful! Hearing from the experts and how they take authority in their space is so amazing. Looking forward to more episodes!

  • Learned what I didin't even know I needed
    by Camilla-Jean from United States

    Great info. I love the Q episode because I get just quic interst snippets that may get me thinking about where my business might go.

  • Fabulous Interviews!
    by Life&RelationshipCoach from United States

    Mario does a fantastic job interviewing really interesting and successful business people who explain how they got to where they are - tips you won't want to miss when your trying to grow your business! Keep up the great work Mario! Coach Riana Milne

  • A+ Show
    by Gisele_Oliveira from United States

    I love this show. It's so entertaining and I learn a lot from the interviews. I highly recommend this show if you want to level up his game as an authority.

  • Inspiration, transformation, success stories!
    by Chabo101 from United States

    The title of this review should just be enough but it is just more than that. Its life lessons, its listening to personal struggles and how they over came those struggles. Love to hear from people that change the world through their struggle and the lessons that i learn from them are just more than amazing. I love this.

  • Great interviews!
    by AlyciaDarby.com PodcastManager from United States

    These interviews are well done and his guests are prepared to give really specific insights and stratagies... great podcast, Mario!!

  • Inspiring story of courage
    by StrongHeart<3 from United States

    I love that she found gratitude in her circumstances. lorie is an inspiration

  • Powerful!
    by The Food Heals Podcast from United States

    Mario's interviews cover a variety of topics and provide great value in all areas of your life! Episode 15 discusses how change is temporary and transformation is permanent which was really powerful for me. I love this message! Thank you!

  • Great content!
    by Blakeob85 from United States

    Great answers to common questions many entrepreneurs have! Thanks Mario for sharing your and your guests' insight!

  • Real Actionable Tactics!
    by MattBMaverick from United States

    What I like about Mario's podcast is that he pulls out actionable tactics from his guests that we, the listeners, can actually use. Great show!

  • Great Listen!
    by Real Estate Investor from United States

    Mario and his guests provide useful techniques to succeed in any business venture. The interview style promotes learning through real life examples of his guests. Great listen!

  • Great interviews!
    by Matt B 1818 from United States

    Love hearing these interviews and learning from people who are top in their industry. Mario is a great host and is not afraid to share his emotion!

  • Love it
    by Duffash from United States

    I love hearing interviews of successful business women and taking away what I can learn from their journey. Mario is a great host! I have enjoyed what I have learned so far. Congrats on the launch of your new podcast!

  • Strong, professional, enthusiastic!
    by pm legs from Canada

    If you're looking for an interviewer who's going to take you to investigative places to help you be your best you, through your professional life, you'll love listening to Mario!

Watch The Episode

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Resources Mentioned

Business Book Checklist

Podcast: Never Get Taken For A Ride Again

Sponsors

BeLive offers entrepreneurs and small business owners around the world the opportunity to broadcast live video on your Facebook page Profile, Group, or Event. The platform is fully web based. There’s nothing to download. BeLive has made the dashboard super easy and intuitive to use. You can be up and running with your own TV style talk show, interviewing guests, interacting with your community, and offering your products and services to a wider audience in 20 minutes. To learn more go to MarioFachini.com/BeLive. Once again, MarioFachini.com/BeLive.

What You Will Learn In This Episode

[1:13] – We thank our sponsor, BeLive

[1:15] – Paul’s inspiration in his business

  • Paul worked in the car dealership for more than 20 years
  • People were following Paul’s way in car dealership
  • Paul wants to educate the public through his experience
  • Paul’s bartending friend sold cars as a day job

[4:38] – How does Paul help people

  • Paul gives customers a visual when describing something
  • He reminds customers that a car is the second biggest purchase of their life
  • Use the tools of the trade

[8:47] – Paul’s advice for car purchasers

  • Check your numbers
  • Weigh up the odds before purchasing
  • Control the sales person

[13:49] – How did Paul’s book help in business

  • The book tells it for what it actually is
  • Paul’s book exposes how car dealership is done
  • People can use his book on their phones
  • The book empowers customers with the tools

[16:37] – How Paul helped a client

  • Paul gave the client his book to read and follow
  • His client ended up purchasing the right car at the right amount

[24:51] – Time out to thank sponsor, BeLive

[25:58] – Imperfect Action Round

  • Never rush into anything that you’re going to be doing
  • Keep in line with what you purchase
  • Slow down and ask for advice
  • The biggest mistake people make is they don’t know the selling price of the car

[40:43] – Expert Authority Checklist

[41:58] – We take a moment to thank our sponsor, BeLive

Episode Transcript

Read Full Transcript

Mario Fachini [0:00]

What’s shaking Expert Authority World? I’ve got one question for you. Would you like a new car? But would you still like that new car if you had a bad experience buying it? Do you not like dealing with a salesman? Do you not like dealing with dealerships? Do you not like feeling like you’re not in control of the situation and they’re just going to take you for a ride? Well, how would you like to never get taken for a ride again? I know I would. Because when I was getting my dream car, I was excited about the car. It’s been on my vision board for a couple of years. I set out to get it. I was getting it and the person made me feel bad. And they said the wrong thing. I wanted a moon roof. It was non-negotiable. And she says, “Who buys moon roofs anymore?” Well, I don’t really care if anyone does or doesn’t. It’s what I want and that’s what I’m looking for. You know what I mean? It’s a personal experience so why would you take that away from someone? I’m excited to share all of this with you and more because I have none other than CEO of Car Leasing Concierge and number one international best selling author, Paul Maloney on today’s episode. And I’m going to bring him up right after we thank our sponsor. 

SPONSOR BeLive [1:13]

So you want to go live on Facebook but you’re not sure where to start or what to do. Some people say just grab your phone or buy all this expensive software. Well, I have a better option for you. Check out MarioFachini.com/BeLive. BeLive is the simplest and easiest way to go live on your Facebook with a professional production. Once again, MarioFachini.com/BeLive. 

Mario Fachini [1:36]

Here he is everyone, Mr. Paul Maloney from Car Leasing Concierge. Paul, great to have you here. 

Paul Maloney [1:41]

Yes. Hello, Mario. How are you? Good to see you. 

Mario Fachini [1:44]

I am feeling fantastic. I’ve been excited to have you on the show for a minute here. So let’s just jump right into it. What was your inspiration for starting your company to help people save when they’re buying a new car? 

Paul Maloney [1:56]

Wow. That’s a big question. That’s like – hang on – like 20 something years ago. No. I’m just kidding. I was in our industry for a long, long time with customers, just regular sales and everything else. But when you switch over to fleet, you don’t deal with the regular public anymore. So when the internet goes galloping and everything else like that, they’re buying cars off the internet the wrong way from – you know, falsify – you see these things online that say put your name and your number next thing the dealer calls you. So I was like, “That’s not the way to buy a car.” So being in the business for so long, I had like 20 years plus of customers. So they always followed me for what I did. So they always got the drill on the way to go around with the car dealership was. So now I tried to get it out there with the regular public. I’m trying to say that too fast, it’s been a long day. So you try to get that out, then educate people in the right way because 95{d1d47f886dfada3fbec120c845cf21cbf2de07a46032aee93c7c36510b4a5e81} imbibe in the wrong way. So I try to get and pass on what I’ve known for 25 years and give it to the public because nobody’s ever really educated them the right way. 

Mario Fachini [2:59]

Well, it’s great that you wanted to do that. What got you into the car dealership business to begin with? Before you transition to your own company – and I’m glad you did – but what got you started in it initially? 

Paul Maloney [3:13]

That’s a good question. It was along by 29th in Manhattan, as a matter of fact. Then one of the friends I was bartending with, he sold cars during the day. And I had two bartender jobs and I was just like the movie, Cocktail. You go from one to the other just like, you know, it was ridiculous. I was like, “There’s no life in this.” So he says to me, “Listen, you’re great with people. I sell cars. Why don’t you come and help me.”  And I said, ” Car sales people. I hate freaking car salespeople. [Inaudible [00:03:37].” I said, “No way in the world.” And I looked at him and I’m like, “I still haven’t had enough to drink yet. It’s going to be a few more beers to convince me.” Anyway, he convinced me. I got into the business. And I just learned from the right way of sales, not the wrong way of sales. And went through dealing with more companies more than the regular public. So you know, it was a nice thing because you’re dealing on a different level. You deal with business as a whole. Because they wanted to create business. You were trying to create business with them. Because, you know, there’s not just a single individual but a whole company and network. So that’s how I built my business at the same time. So when they come to me, I just don’t want to know what sort of vehicle they want. I want to know what they do also for a living. Because that way then, I can use my network to introduce them to them. And it expands out for everybody. So it’s a good nice round robin network where everybody gets a slice of the pie. 

Mario Fachini [4:25]

Yeah. Definitely sounds like a win-win for everyone. So when you’re looking for people to help – I know you get a lot of people that come to you – who would you say is your ideal person that can benefit from your services? 

Paul Maloney [4:38]

Just about anybody is looking to purchase or lease a new vehicle. I mean, they can only get so much information on the internet. They can tell you – like you’ll see on Facebook and whatever like, “Yeah. Buy more product. It’s 399. Walk into my club and have these exotic cars.” And it’s all BS. It’s just like when you go to a car dealership, it doesn’t matter how much homework you do. It’s when you go in there, they flip you because you are – any decision that we make is not done by logic. It’s all done by emotion. So we actually go in and we put to something. Whatever the numbers were, we just forgot about them because it just went right out the window because it’s a car sales persons – really, a sales person’s job is to get you and play on your emotion. So they get you drunk in emotion, keep intoxicating you with the numbers, so you don’t know exactly what you ended up paying for something until the next day. You went back and wake up in a somewhat more sobering state in your mind and go like, “How do I just end up in the corner buy some more boulevard and sucker street?” So you really have to slow clients down and just say, “Look, I know what you did. I know where you want to go. I’m the same. I’m no different when I purchase something. But you have to take the emotion out of the equation.” So I said, “Look, I’ll be your designated driver to see you clear the potholes -” 

Mario Fachini [5:53]

That’s clever. 

Paul Maloney [5:54]

“- that they’re going to try and put you in.” But I have to give people a visual. Because if you don’t give a person a visual when you’re describing something, they’re not going to understand it. So I try to say to people to best understand what I do is like, “Look, you can come through me. It’s like going to get your taxes done. You spend a little with your account to save a lot. And it’s done with.” But if you go to a car dealership, it doesn’t matter what you look online or wherever. There’s no place in the world unless you’re an authorized dealer, broker, concierge, or wholesaler that you have access to all the manufacturing programs, incentive monies, and also the programs – the software you used to create the deal. It doesn’t exist. So when you see these small payments on – excuse me for one second – if you see these ads on TV for 199 or whatever, it’s great because we’re already drunk on the emotion of going there. We seen it. But then it’s an upsell from there. It’s like going out to the pub with your mate and say, “Listen, mate. We’re only going to go and have one or two beers.” Like, “Yeah, right.” So you know, [2:00] in the morning comes around, you’re drunk. Like on emotions, you’re having a great time. You spend a lot of money and you wake up the next day and go, “Christ, mate. What happened? What hit me?” Well, a salesman hit you right in the bloody wallet. That’s what happened. 

Mario Fachini [7:07]

So you’re telling me it’s not a good idea if someone’s going out to get an SUV or minivan for their family and they come back with a Ferrari ?

Paul Maloney [7:14]

Well, I don’t hold them against them. Listen, I always say to people like, “Look, always walk away before you purchase something.” Look, it’s the second biggest purchase of your life. And why is it that 95{d1d47f886dfada3fbec120c845cf21cbf2de07a46032aee93c7c36510b4a5e81} of people don’t check with a professional before they go purchase something? Because they simply can’t. And it’s not set up as a program for anybody to do that. So that’s why I stepped outside and said, “Listen, let me create this because nobody’s done this.” So it’s easy for me to say, “Look -” you know, I call them – what do I call them? – kangaroo car shoppers. Because they just hop from one dealership to the other, one to the – and they spend obscene amount of money on gas and headache. You know, the husband wants to kill the wife and vice versa. It gets crazy. So I said, “Look, if that’s going to be the case, here. Why don’t you spend the extra $19 or whatever -” I have it on Amazon. I said, “Here. Take this with you. Use it while you’re there.” And take advantage of what you’re given, the tools of the trade. Because if you don’t follow suit if somebody’s trained you, tell you, and show you how to do something, it doesn’t matter what it is, you are always going to be at a disadvantage. You know, so I try to calm people down and say, “Listen, I know where you’re at. I know because I’ve been there with what I purchased.” But at the same time, you just got to say, “Look, I’ll take care of the logical side of it. You stay with your emotions there. But let me take care of the logical side of it. ” And before you know it, hundreds – you don’t have a car payment. You end up with a freaking mortgage payment. It gets crazy quick. 

Mario Fachini [8:41]

When you don’t look at the numbers and the interest and how it compounds and everything you’re talking about, right? 

Paul Maloney [8:47]

Yeah. The number one biggest thing, Mario, is that it’s the sales person’s job is to get you off the selling price of the vehicle and show you payments. You’re not going to see like, “Oh, by the way, Bob. The selling price based off what we negotiated is this.” Because it doesn’t add up that way. So your $300 payment – your $300 a month payment, you don’t know what that selling price is based off because there’s no way for you to check. So you end up now going, “Whoa. Hang on. It’s on a car payment. It’s on the contract or whatever.” And you don’t see it until you actually – I had a contract I was going to show you tonight but I don’t think it jabs too well on screen. You’re not going to be able to know exactly what you’re selling for what you’re actually purchased with that vehicle until you see it actually on the contract that’s like two-and-a-half feet long. And the last thing a business manager wants to show you is what you’re actually paying for the price. He’s like, “Here. Sign here. Sign here. We’ll get you out and away.” And away you go. But you got to be able to check your numbers. It’s like buying a house. You’re not going to yell and just say, “That’s a great bloody house. I’m going to buy this full term.” You hire a professional to come in and say, “Look, it needs this. It needs this.” Before you go and purchase it, weigh up the odds. And that’s all I do. I just pass on with what I’ve known and give through fleet industries all my life through – sorry – through the auto industry of my life and just educating and moving on. Because the customers hate the buyers and the buyers hate the customers. And it’s always going to be a clash of who said this and who said that. But getting back to the emotional side, your numbers will go right out the window as soon as you walk in the dealership because a good salesman – which is hardly ever left anymore, because I got out of the industry while this internet stuff was starting to grow- and they would qualify you in 60 seconds or less without you even knowing it by being nice to you, by asking the right questions. 

Mario Fachini [10:35]

That’s to qualify you, you might be at a good rate or bad rate and not even know that. 

Paul Maloney [10:40]

You won’t know that because I want to know what’s inside your head. “Hey, Bob. I see where you’re coming from.” The number one thing a good car salesperson used to be is when somebody pulls up, the first thing that they look at – and all the sales people out there they’ll know and agree – is that you look at the license plate. And you see what the license plate cover says. It might be Acne Motors from so and so, New York or New Jersey. So it’s a pretty good chance that’s where they bought the vehicle from or they get it serviced. Or they live in that immediate area. So we’re already checking that out first before you even get out of the vehicle. So you’re always going to be at a disadvantage. In the book that I wrote here – I didn’t know. It actually wrote itself by mistake – because people weren’t getting what I was doing – how system worked. So I said, “Let me put it in black and white. And I’ll make it an eBook so you can download it. So you can actually use it on your phone.” It’s like a calculator. From the moment you walk in, how to control the salesperson is because they’re going to play on pal words no matter what. So this upsets them and says, “Okay. Fine. I’ve got all the tools to try it. I know what they’re going to ask me. All I have to do is follow this. If I can follow this, I’m home free.” It’s when the ego and the narcissist side comes out of people and they think, “Oh, yeah. I know what I’m doing.” That’s when you get – you get sidetracked. You go down a detour road. And before you know it you’re like, “How did I end up here?” And your lost. And then that’s when it goes out for you. 

Mario Fachini [12:06]

But with everything in there and how you’ve helped people, who would you say is your biggest client success story? 

Paul Maloney [12:14]

The people that listen. Because, unfortunately for people, they’ve only been taught one way, whether it’s back home in Australia or over here or everywhere else in the world, the car salesman, it’s a stereo. It’s a skeptical thing that we have to be aware of. So our guard is always going to be up. So once that person’s guard is up, it’s very hard to break it down. So the only way you’re going to be able to get through that is by the emotional side of them. So then that starts to come down. And then you say to people like, “Look, here’s what’s going to happen to you. But be prepared for it.” It’s like the hooker standing out in the corner and you’re driving by like Pretty Woman. You’re not changing the gears. “Can you give me some direction here?” “Sure, honey Hi. Hop in.” The next minute, it costs you and everything it is but you don’t know. So you know, you got to be very careful with what you do and slow the process down. That’s the whole thing about it. Because 90{d1d47f886dfada3fbec120c845cf21cbf2de07a46032aee93c7c36510b4a5e81} of people at a car dealership will want to send you home the same day. Because if you go shopping somewhere else, and they let you out, they know that that number can be beat somewhere else. So you have to and you only really got one shot at doing it. You know, it’s not just much in car sales. But it’s any sales. You know, in a furniture store, you really want to have that sale because that’s what you live upon. But the dirty tricks that go with it and the misleading is the downside of things. That’s why I try to like slow people down and say, “Look, before you sign, get it checked out.” And I’ve created that for people.  

Mario Fachini [13:41]

So let’s jump into your book. And let me ask you, how has your book helped your business? And then I’m going to ask you some of the power words. How has your book helped your business? 

Paul Maloney [13:49]

The books helped my business tremendously because it tells it for what it actually is. It pulls back the curtain and exposes the magician’s trick on how it’s all exposed and how it’s done. So once you know how it’s done, you go, “I knew it was done somehow by Wisely,” or something like that. But it’s written in from my side of the fence. And it said like, “Listen, here’s how it is. Here’s what’s going to happen to you not 90{d1d47f886dfada3fbec120c845cf21cbf2de07a46032aee93c7c36510b4a5e81} of the time but 100{d1d47f886dfada3fbec120c845cf21cbf2de07a46032aee93c7c36510b4a5e81} of the time. So in order for you to offset and be ready for that, here’s is what you do.” And just follow the simple instructions on that. And like I said, people can use it on their iPhone. Because the last thing -excuse me – people will give you when you’re at a dealership is all the numbers. You wait for the sales person, “Oh, can I get a copy of that?” They’re like, “Hell, no. I can’t give you that. You’re gone.” So with the book here, with the download, you can actually ask the questions on your phone and just put them in on a calculator. And you are asking the questions and you put in the answers. You don’t need – tell the ladies pen in the pocket, okay? Because it’s disappearing anyway. So all you can do is you can control the whole situation from the palm of your hand. So you know, I empower them with the tool. So the world doesn’t get taken for a test drive. 

Mario Fachini [15:07]

So let’s talk about that. I know there’s a lot of power words in there. Let’s just give the viewers one or two of them or maybe three. 

Paul Maloney [15:17]

Which ones? You got me off the top of my head there. 

Mario Fachini [15:21]

You got the book right there. I know you have it there. 

Paul Maloney [15:23]

Yeah, I know. But I’ll be looking through it. And it will be nighttime by the time I finished reading it. The most powerful things I can say in there is, don’t get drunk on emotion. Because that’s the main keywords that are in there is to not have that happen to you. Because you don’t wake up one day and you just logically say, “Oh, I’m going to buy a car “- excuse me – “a freaking car today.” No. It’s because you woke up in an emotion. And that emotion made you trigger what you’re going to do. The uncertainty is by when you go then you don’t know what to do and how to handle it. But your emotional size, you’re like, “Hey, you know, we’re feeling pretty good.” That’s [2:00] in the morning having the beers. Let’s do a couple of shots and really up and you don’t feel the pain. And you’ll then end up signing something that you never wanted to in the first place. And you’re being yes to everything because the sales manager or – sorry – the business manager, the pimp daddy of the car dealership, he’s going to take your money out of your wallet without even knowing it. So he’s going to get you to nod with all the body language and the soul created upon that. So emotional drowning costs people more than anything else. They end up drowning in payments. 

Mario Fachini [16:35]

And no one wants that. 

Paul Maloney [16:37]

No. That’s why it’s a psychological thing. It really is. And I’ve made it so self-explanatory for people that it will change the way you buy a car. You can read this and go like, “You know what? That makes a lot of sense.” And it does because numbers don’t lie. But sales people will. So this keeps them right on track of where you can’t go wrong. You can only go wrong if you deviate from what it is. And I say to people, I said, “Look, a way for using our service and we made a mistake somewhere.” I’ll give them their money back. That’s not a big deal. But I will walk somebody through and say, “Let’s back up for a second and see where you went wrong and how you went wrong. And did you not sign anything like I told you not to?” And you know, for the most part most people don’t because they’ve called me and said, “You know, Paul, something didn’t feel right.” And I said, “Great. The book did its job.” And I’ll give you a quick example. A young girl I had crying on the phone one day profusely and I was like I thought she was looking for one of these crisis numbers. And she said something about cars. She goes, “Are you leasing?” I said, “No. This is Car Leasing Concierge. You know, the cowboy’s advocate. How can I help you?” She was, “Oh, no. I got the right person. You’re Paul, right?” I said, “Yes. I’m the only Aussie here.” And so she says, “I went to a car dealership. They hit up on me the wrong way. I felt verbally violated as well as like thinking that I’m an idiot as a woman going in there? I really wanted to buy this BMW.” And I said, “Okay. Look, did you drive the vehicle?” She goes, “No.” I said, “Great. Look, my book is just about to come out. I haven’t launched it yet. But this is a perfect thing for you to go and use. Part of what is in there is about how women purchase the vehicles. And 80{d1d47f886dfada3fbec120c845cf21cbf2de07a46032aee93c7c36510b4a5e81} of them make the final decisions.” So I said, “Go and use this.” So she goes, “Okay.” So I send her the eBook. Three days later she calls me up a completely different person like she won the freaking lottery. And I said, “Is this Lisa?” She goes, “Yeah. Paul, you’re not going to believe what happened.” I said, “Oh, God. Now, what did I do?” So she goes on and tell, she’s, “Paul, as soon as I used what you had in the book – I just read at which is logical first. I read it first to understand it. And now I used it. You should have seen the look on their faces. They couldn’t believe it.” They said, “You must know somebody in the business or did you work in the business. Because nobody really knows how to ask for all this and put us in the corner where we have to answer the question.” “And you know, even the sales manager has come over and asked me all that stuff. But I got all the numbers. I filled it all in.” I said, “Great. So send it over to me and we’ll see what happened.” So we looked at the deal and we saw and I showed her how much more was costing her and everything else. And then I said, “Look, if you can use the fleet price and pay our service of the 200 or 300,” whichever we have on special sometimes. And I said, “Look, you can use our service. We’ll not only cover the cost of the service but will beat it by X amount of dollars on top of that.” So our service really doesn’t cost them nothing. And they don’t have to go back to the dealership. So we end up doing that and delivering the vehicle. But the key thing was, Mario, is when I looked at the application and I saw what she did for a living. She was in law enforcement. And I was like, “Hang on a second. How does a cop feel intimidated, crying on the phone, and saying I can’t deal with this?” So I had to ask her. I’ll never come across something like that. I’m not going to go through the rest of Oregon, “Hang on. How did that happen?” So I said, “Liza – ” I’ve used a different name because I can’t use – she can’t use her name because, you know, law enforcement. So I said, “Liza , what happened?” She goes, “Paul, I have a phobia about going out and buying things and deal with people one on one.” I said, “But you’re in law enforcement.” She goes, “That’s different. That’s my job at my job. I can deal with that. When I take off that uniform, I’m just like somebody. I want to prove to myself that I can actually do that.” So she said,” You know what? Thank you for doing that.” I said, “Look, I haven’t even had it out yet. Even if I just sold it to and I sold none others, the book did its jobs.” So I was more than happy. And it was just like it was done because it was done from the empathetic side of people who want to purchase something and understanding their needs. So she was smart enough to slow that down and go through the process. And she goes, “I’ve not only felt smart. I just feel like a whole new different person inside because I applied that way of thinking and words to a whole lot of people out when I’m just in general.” So I said, “Yeah. I learn things every day from everybody.” So it did its job in that sort of way. So that makes it easy for people to understand. So with this new podcast coming up, I’m going to be wanting to do a question and answer – a Q&A, I should say, from customers that had bad experiences so they can come on the show and they can say, “You know, Paul. This is what happened at the dealership.” And we can then expose that to the world so other people can relate to it. Like, “You know what? That happened to me.” And I’ll give the answers as best I possibly can to help you so that doesn’t happen. So it’s going to be able to get something off your chest. And hopefully, it’s not too late before you sign something. And the second thing , it’s going to empower you so when you do go in somewhere, you’re going to feel like, “Hey, you know what? I’m not going to get screwed anymore.” And these are great questions and that’s what it’s going to be about. We’re going to have some different people on. We’re going to have sales managers on that I’ve worked with over the 20 years. I’m going to have finance managers on. And I’m going to give them the exact questions that everybody wants to know. And they’re going to tell it and I’ve already made it from them. It’s one on one. I said – and there’s no bullshit. I said, “You don’t have to show your face because I know you’re still in the business.” But I just want to have a conversation back and forth and your audience can listen and say, “Wow. It really does happen, ha.” And that’s the way we’re going to – I have to show it that way. So people they are going to go like, “Wow. That really does happen.” So if it shocks them, it makes them more alive and go like, “Crikey, you know, when I do go in there, there are real shocks in there. So I want to look around.” 

Mario Fachini [22:35]

You have the awareness of what’s really going on that you might be considering. It’s like a huge value add. So let me ask you one last question before we go to the lightning round and thank our sponsor. What would you say is the most you’ve ever been able to save someone? And I know it depends if I have an entry level car, midrange, or a high exotic. But what’s the most you’ve ever been able to say for someone? 

Paul Maloney [22:58]

The highest is one the high-end vehicles. Like, your high-end Mercedes, your Ferraris, your Bentleys and everything else. Because some of those vehicles, there’s like $50,000 in mark up in some of those vehicles. But it depends on through fleets, like how many you sell to how much program money you can use. And sometimes I tell some people, I say, “Look, your payment is going to be X amount of dollars and what your best quote was.” But I don’t run the contract through until the day that they’re actually going to sign. Because their payment may jump – I mean – sorry – go down like $20 or $30 a month. And that’s happened to a couple of my customers. I say, “Look, your payment is right around here. I won’t know until – but it’s not going to be any worse than where it is. And we’re already better than the price you got anyway. So you’re covered all to the good. So there’s nothing to worry about. We make the game.”

Mario Fachini [23:45] 

It’s safe to say you can usually save at least 5 to 15{d1d47f886dfada3fbec120c845cf21cbf2de07a46032aee93c7c36510b4a5e81}, around 10 on average? 

Paul Maloney [23:52]

It depends on the vehicle. I mean if somebody – they’ve already shopped their payments so it’s different. You know, how much can we save them more in their payment from the selling price of the car? It can be a couple thousand dollars so we could end up saving them anywhere from $10 to $40 or $50 a month less on their monthly payments just by the term. So it’s always like another easily 700 minimum going upwards. So they patent my service, they’re still going to be to the good another $300 or 400. And you’re having a professional do it – 

Mario Fachini [24:26]

That’s on the low end like you’re talking about. I know we’ve talked before and you were telling me some of the stuff and it’s pretty awesome. I wish I knew about you when I was getting my first car. Because like you’re talking about, you go there and it’s like you want to go there empowered. You don’t want to go there going, “What’s going to happen, this, that, the other thing?” So we’ll talk more about that in a second. I’m going to thank the sponsor and I’m going to come back to the lightning round. 

SPONSOR BeLive [24:51]

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Mario Fachini [25:58]

All right, Expert Authority Nation, we’re back with Paul. And we’re going to jump into the lightning round where you can take imperfect action. First question, what is the fastest path to the cash? If someone’s buying a car from you, in 60 seconds or less, what is the best thing they can do – if they’re buying a car in general, what’s the best thing they can do to save the most amount of money the fastest? 

Paul Maloney [26:23]

Who the buyer walking in with cash? Well, first off, you wouldn’t want to go buy a new car for cash anyway or you’re pretty stupid. Second of all, when you go in there, the first thing you’re not going to do is say like, “Listen, I’m in here to buy this car” like you’re a crackhead. And, “I need this right now.” Because you’ll just get laid away. So you never rush into anything that you’re going to be doing. Now, whether you’re leasing, you’re buying cash for it, or you’re financing it, there’s only one rule and there’s only one path. You know, numbers don’t lie. So you know, two and two doesn’t add up to five. The car sales will never ever change because they don’t have to. You can’t drive a vehicle on the internet. You have to go into dealership. So as soon as you walk through the doors, it’s like walking into your neighbor’s place, they’re going to watch everything that you do. But meanwhile, you’re going to be asking like, “Oh, gee. Mate, that’s a nice painting you got on the wall. That’s a nice bar. When did you get that?” Meanwhile, they’re looking at your shoes, what you’re dressed in, where you’re going to hang your coat, and you have no clue. So it comes back to keeping in line with what you purchase. And you can use it with my book here. But you can also use it for anything else that you want to purchase in life. Just slow that down or ask for advice or something. I remember when I was starting to set this up and I had no clue how to set the podcast up and everything else. And you were kind enough to take the time out. And I said, “You know what, Mario?” Hang on a second. How does it feel if I came to you and I started telling you everything about, ‘Hey, Mario. I’m buying this but what do you think?'” And you said, “Paul, I told you don’t buy that microphone because this one over here is-” I said, “I wouldn’t dream if I went somewhere to insult somebody else’s intelligence if I’m going to ask a professional.” I think people just become overwhelmed that they want to believe and they want to hear things. So I say, “Look. Look, slow that down.” You know, otherwise I just become askholes. I’ll ask you a thousand questions, you’ll give the advice, and I’ll do the complete opposite. And then I’ll come back and blame you. “Oh, Mario. You didn’t listen to me.” So it’s like, listen to what the person is going to give you with advice and use it. I mean, they’re not going to give you wrong advice. I mean, if somebody gives you wrong advice, they’re going to be out of business. I was at work and professionals give you bad advice? I mean, what justice is that going to do? Give you a couple hundred dollars so I can go out of business. I mean, no. Just close the doors. You don’t need the money if you’re that bad up. But listen and be open enough and not naive. I mean, naiveness can work for you and it can work against you because there’s no bad habits. I know some people are naive enough, they’ll fall into anything and listen to anything. So it’s like having your own mentor. It’s like having your own lawyer when you go to court. You’re not going to go to court without a lawyer. It’s the same thing. Let him represent you. Pay the couple of bucks. You’re already going to save more than what it is anyway. And it’s a guarantee. And it’s 100 percent refundable on something. You can’t be more transparent than that. I mean, if people think there’s any other trick to it, I said, “The trick is, yes, go to the car dealer.” I said, “Because that’s the trick.”  I said, “You’ll end up getting – your money is going to end up disappearing.” 

Mario Fachini [29:24]

Very good. So seek out your advice and professional help before purchasing the car is the fastest way they can save the most cash? 

Paul Maloney [29:32]

Yes. 

Mario Fachini [29:32]

That’s going to go right into the second question which is, what is the biggest mistake you see most people make before they’re buying a car? 

Paul Maloney [29:43]

The biggest mistake, it’s very easy, it’s 95 to almost 99{d1d47f886dfada3fbec120c845cf21cbf2de07a46032aee93c7c36510b4a5e81} of people, they don’t know the selling price of the car. When they go in there, “What’s the discounted vehicle? Okay. What’s my monthly payment going to be?” all of a sudden. Meanwhile, before they sign they don’t know what the actual selling price of the vehicle is. So that’s what I say to people, unless you know what the selling price is, how are you going to know whether you’re going to get a good deal or not? And the second punch to that – the knockout punch is, there’s nowhere on the internet you can go to get this stuff checked out. It just doesn’t exist. That’s why I created it. They can use the book, get the information, come back and get the car price checked. Now, you got peace of mind. It’s only cost you a couple of bucks to get it checked out. You know, you’re not going to drive from one dealership to another dealership for a difference of $100. So for half that price, you get in the car price check with a full report on it. And say like, “Wow. Now, I know exactly where I’m at.” So it makes you feel more – less skeptical – take away the skepticism, I should say. Because now you can see everything upfront. It’s transparent. So you can go – and you then be – you say like, “Wow. I can really enjoy the vehicle now because there are no surprises. It delivered to my door. It was upfront. And great. What a great service. I’d never buy a car another way again. And I wouldn’t buy a vehicle the same way again as I had done previously.” And we hear that all the time. It’s just like people think all this big, “Oh, no. I don’t know how to do it.” It’s not. It’s really very, very simple. And it’s growing in size nationwide. There’s a lot more concierges that are out there. But it’s the same thing with them, you have to be careful also because through fleet and being a broker at the same time, we would still sell to those people. But they don’t follow up with the customer. They start putting money in their pocket. And they’re not very upfront with the customer. So unless you know someone who has been in that industry for a good length of time, you can look up their reputation, you can look up who they are, where they are – sorry – where they’ve been, where they’ve worked before. And just go on the internet and you can Google people and do the research beforehand. Because if you can’t find them then they pretty much don’t exist. They’re like smoke and mirrors. 

Mario Fachini [32:02]

So last question, what is the best way for them to maximize their purchase long term? So they’re looking for a car right now, call Paul, he can help you. You help them get the car. What’s the best way to maximize it for years to come? 

Paul Maloney [32:18]

Well, most people that I lease vehicles because, I mean, it gives you a low monthly payment, I would say, if you finance it over five years. And then you don’t own that vehicle anyway for two years. It’s like a house, you don’t own it until you pay it off. You get a title but still get a lien on it. And with a new, vehicle with leasing it, like I said, you can get it less the pay with less money down. And the warranty normally covers all three years, 36 months, which is the normal lease anyway is 12,000 miles. And then by that time, cars they’re changing them up today like there’s no tomorrow. So every three years they’ve already changed the model and people go — it’s like your iPhones. They’re a perfect example. Except that whenever you blink and you wake up the next day – 

Mario Fachini [33:00]

You can even lease iPhones now. 

Paul Maloney [33:02]

Yes. I actually did that. One of my friends wanted to go and get an iPhone. And I said, “Let me just tag along. You know, any of that stuff. I had nothing else to do.” And I saw how the guy was selling the stuff. And it was the exact same way as I do in car sales. I’m like, “Wait a second.” 

Mario Fachini [33:17]

Well, iPhones are almost are the cost of a car now. That’s what I – 

Paul Maloney [33:21]

But everything is negotiable. They’re trying to bang you at a window sticker price on these Apple phones and people have no clue. And they’re just [inaudible [00:33:29] like there’s no tomorrow. Like shooting fish in a barrel. Like next, next. Hello. Come on. Walk the plank. There it is. Bye. So I asked the guy, I said – and I saw how they’re working the deals. And I said, “Hang on a second.” So I ended up saving my friend like so much more money on the lease term of his lease payment on his phone. I think it was like a difference, like, $30 a month almost. So it was like I saved him a good couple hundred bucks. But the same thing applies. It’s no different. Like I said, it gets back to that emotional thing. But getting back to what we can say people on the cars is that – for what they can get for their money. You can get into a lot more car for a lot less if you lease it. You’re limited on your miles. You have to keep the vehicle and maintain its shape and everything else. They allow for little nicks, dents, and scratches. But you can buy a damaged waiver like $5,000. And it costs you a couple hundred bucks through fleet with what we do. If you go to the car dealership, they’re going to charge $2,000. And it’s very, very inexpensive because when you take that vehicle back, you are going to have the nicks, dents and scratches. And I always say to people, “Look, this is what I have on my own vehicles.” And I even show them my lease contracts. I say, “Look. Here, it’s good for me. Right?” So it’s no smoke and mirrors. I only offered – I said, “If you want it, it’s there. If you don’t, it’s not.” But don’t come back to with your leases over three years and go like, “Oh shoot. You should have told us.” I’m like, “No. You should have listened. But you are too drunk on the emotional side.” But in any case, you can just slow it down. You can get into a lot more vehicle these days. And like I said, everybody sees what a new car is on your phone. And they want to keep changing that like there’s no tomorrow. So I’ve been in the business all my life as the 20 something years of it – in the autos,  I should say. And I’ve never purchased a brand new car. And anybody in whatever industry would do the same thing. The only person that really is going to do that – and I used to work with a finance manager. She’s watching. Sam you know who I’m talking about. She would drive from – down lower Orange County all the way up to two counties up. And just driving almost 200 miles a day. So people like that are not a candidate for us. You’ll want to buy a new car because you’re going to want to have the reliability and that longevity because a new vehicle, you have to fight for warranties left, right, center. You don’t know what’s going to break next on it. But when you – you’re absolutely going to get the miles and this and that. But I only tell people if you’re going to do those amount of miles that works for you. If you’re not going to be doing less miles then leasing is for you all day long. Regardless of what everybody says, look, it’s skeptical. Everybody’s knows the – what’s the word I’m looking for? Not the narcissistic side. Not so much the smart side of it. But people just don’t want to listen and that they just tune out. And they say, “No. That’s not the way you buy vehicles. This is the way. Don’t listen to them.” Those are the people that are getting screwed more than most. But they will never ever admit it. But we all know who they are. And if anybody’s listening, you know who you are. So you want to slow – 

Mario Fachini [36:30]

Be like them, huh? 

Paul Maloney [36:31]

No. Don’t be impressing your wife and going like this. And that’s why 80{d1d47f886dfada3fbec120c845cf21cbf2de07a46032aee93c7c36510b4a5e81} of decision makers are women because they know how to keep a level head, they know what to look for. They look for reliability. They look for dependability. And they look for price. Where guys are just, “Oh, yeah, my cheese, a bloody nose, how many Sheila’s can I pick up with this guy. Even though they’re married or not.” So it’s just like they bring you back to the logical side of things and calm you down. But unfolding, when the ladies go in – the downside is only 30{d1d47f886dfada3fbec120c845cf21cbf2de07a46032aee93c7c36510b4a5e81} of them feel confident when they go there because they know the logic, they’ve seen it, they’ve done their numbers. But when they go in there, they flip with the emotion and the guys play on that. And now they’re confused by, “Hang on. This is not how it’s supposed to go.” And then she looks at her husband, the husband looks at her, they start arguing. Before you know it, you’re drunk at the bow with that emotion. So you’re done. So the ladies seem to drink a little bit less on the emotion where the guys drink – fall over with their legs in the air. And the women say,  “Okay. I think we’ll think about it and we’ll call you tomorrow.” They’re not going to call you tomorrow because they’re going to go check it out somewhere else, somewhere else, somewhere else. But you always hear, “I’ve got to check with my wife before I sign.” That was the most common thing you would hear in the auto industry, “Well, I have to check with my wife.” But that was always somebody’s out.. But unfortunately, for the guys and for anybody else, it was true because the woman is going to control who’s going to be driving the vehicle and the emotion when it comes time to sign. And I ask more questions. But they just don’t know when they’re going in there exactly all the right things to ask. So getting back to my book with a girl that was in law enforcement, she applied it and it changed the way that she bought things. And as well as, I guess, part of what she does today. But it empowers you that way. So that’s the best thing I can give you is arm you with the tools of the trade and the information. So I give you the information that I’ve had over 27 plus years. 

Mario Fachini [38:38]

Very good. I appreciate you for sharing that with us. Now, I want you to mention the podcast again before we go to the sponsor.  And I appreciate you for coming on the show. You’ve shared a lot of valuable information but tell people where they can find you and about your show. 

Paul Maloney [38:52]

Okay. Sure. The show is going to be called Never Get Taken For A Ride Again. I can’t split to a screen. I don’t have it. But if you look on Facebook or go on my Car Leasing Concierge page or Paul Maloney page, it’s always going to be – you’ll always see the ads for it. It’s coming up on next Thursday, the 13th. It’s going to be at – I haven’t checked the time yet. 

Mario Fachini [39:12]

When Are you doing it? For people that – 

Paul Maloney [39:14]

Well, I’m going to test – I’m going to test it out for now. Because most people they go shopping for vehicles on a Saturday. And they go then on a Monday to purchase vehicles. So if I could put it on a Monday around lunch time and actually before people go in somewhere and make the wrong decision. I got all okay, we’re going in. And they catch my show and listen to something, it might just slow them down a little bit and say, “Hey, you know what? We were meant to buy on the weekend. Let’s listen in on Monday to see what Maloney has to say on his podcasts Never Get Taken For A Ride Again.” What’s it going to hurt you? Nothing. Is that the only car left on the lot? If I’m going to try different days. If that’s going to work and I’ll try probably a Wednesday when most people, you know, it’s hump day. You know, you don’t want to go to dealer on a Wednesday, hump day, because they’re going to ride you. You’re not going to ride them. So whatever days are going to work best that fits in people. And maybe an evening show where people can listen when they’re drive home or whatever. But whatever is going to work that gest the most crowd out there. The viewers can let me know what times work for them by putting in comments or whatever. But we’re looking forward to it. It should be pretty good time. 

Mario Fachini [40:26]

Never Get Taken For A Ride Again podcast. Check it out on iTunes. 

Mario Fachini [40:32]

All right. Well, we’re going to go to the sponsor. Thanks again, Paul. It was great having you here. 

Paul Maloney [40:37]

No worries, mate. 

Mario Fachini [40:38]

We’ll see you soon. 

Paul Maloney [40:40]

Okay. Cheers. Hello. 

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