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What Expert Authority World™ is saying about the show:

  • Great show!
    February 9, 2024 by Gisele_Oliveira from United States

    I'm absolutely hooked on this podcast! Huge kudos to Mario for consistently delivering top-notch episodes. Keep up the fantastic work!

  • Amazing Guests, Real World Advice
    July 14, 2023 by Demi @ Comcastro.com from United States

    Just wanted to say thank you, Mario! Great practical ideas and such enthusiasm. I recommend this show for anyone looking to change their mindset through access to access to some great real world inspiration.

  • These podcasts have some great nuggets!!
    April 14, 2023 by Jen from Fort Worth from United States

    Mario has an A guest list that go out of their way to give you their best tips to be successful in your business endeavor. I’ve learned so much in a short amount of time. Highly recommend!

  • Inspiring Real World and Practical
    March 11, 2023 by SheriTraxler from United States

    Love the inspiration of “hey if they can do this so can I “ And that there is practical ideas from their expertise too Also love the variety of times

  • SUPER PRO production, and better content
    February 17, 2023 by JoshRamsey from South Africa

    Hits the nail on the head, and brings practical insight while doing it!

  • Enthusiasm and experience
    January 10, 2023 by Cfow110 from United States

    Mario is an enthusiastic experienced interviewer. He creates conversations with great content but also leaves room for some whimsy with his imperfect action round questions.

  • What an Enjoyable Show!
    December 21, 2022 by BretRidgway from United States

    Mario Frachini is the consummate pro when it comes to being a podcast host. The time just flew by and the conversation was great!

  • Great Show!
    July 22, 2022 by erseburse from United States

    Always providing great content- keep it up!

  • Insightful, inspiring and empowering!!
    May 6, 2022 by Anya Bartholomew from United States

    This is a gem!! You've got to pay attention to "little" things to appreciation the power of this incredible useful information!! The more you listen, the more you love it! Try and you'll see!!

  • Love love love
    May 6, 2022 by Tanyamariedube from Canada

    What a great show. I loved listening to your episode with Dave Lorenzo on the 60 Second Sale. As someone who loves sales (but loathed them when I started with cold calls and cold door knocking), I loved what he said about hearing the word “no”. In sales, we are trained to look for the no’s. It makes us really good at it if we can really get into it. What you two were talking about with regard to how our limitations are i’’our minds really resonated with me. I love that because it’s a game changer when you understand that sales is just about helping people solve a massive problem and getting paid for it and then taking imperfect action, get on your feet and have fun. Thanks so much! Love this show.

  • Amazing podcast!
    January 24, 2022 by maddie@podcastingyou from United States

    This podcast is incredibly informative and empowering! Each episode is an insightful deep dive into an entrepreneurial story that highlights tenacity, innovation, and advice to help you level up in your own journey.

  • INSIGHTFUL!
    January 18, 2022 by Mitko I. from Bulgaria

    A ton of value, keep rocking!

  • Great show!
    January 7, 2022 by Gisele_Oliveira from United States

    I love this show. The host is really entertaining and the content is pure gold. This podcast became my top show. Keep up the great work, Mario!

  • Insightful and wide ranging
    January 7, 2022 by purpletom111 from United Kingdom

    This is an excellent podcast for anyone looking to optimise their business. Mario is a fabulous host with brilliant questions and a relaxed, friendly demeanour. I loved Episode 261 about Growth Marketing, really useful - high product quality is the best marketing strategy out there!

  • Brilliant insights from the best…
    December 27, 2021 by jxywvut from United States

    No matter what big business mountain you are trying to summit, the EA podcast has something amazing to inspire and teach you how to start or scale your venture. I love tuning in every day to learn actionable insights from a new expert or industry. So much value to sink your teeth into. Give it a listen!

  • Top Notch Quality Content for Authentic Leaders
    December 1, 2021 by dropinceo from United States

    A meticulous production, a highly professional host with authentic conversation creates an amazing experience for the listener. A must listen for insights and inspiration for the Entreprener or C-Suite Leader.

  • Love it!
    November 30, 2021 by Mariann!! from United States

    It’s definitely worth your time if you are trying to stay informed.

  • Actionable and Inspiring
    October 29, 2021 by Ben_Cook28 from United States

    I appreciate the authenticity, quality of the guests, and insights from this podcast

  • Essential content for your entrepreneurial journey
    October 17, 2021 by MCarmen Baldovi from United Kingdom

    Mario’s interviews are full of valuable tips from business experts that you shouldn’t miss in your entrepreneurial journey. Listening to this podcast is being a massive help for me and I hope it is for you.

  • Wealth of Information
    October 8, 2021 by KPM D. from United States

    Great interviews. Always great to have the opportunity to hear from experts in their fields and glean from their years of wisdom. Keep up the good work!

  • Packed with actionable content!
    October 8, 2021 by mwforrester from United States

    Mario has a top-notch podcast with outstanding guests! I’m able to come away with information that I can apply to my own business, to generate growth and increase my ability to provide positive impact. When you spend your time to listen to an episode of EA Effect you can be sure that you will get an amazing return on time investment.

  • Powerful!
    September 3, 2021 by MichaelUnbroken from United States

    This is the show I needed 13 years ago before I ruined my first business. I think being able to have tangible and practical insight from people who are one step ahead of you is everything congrats to Mario for an amazing show! - @MichaelUnbroken

  • First Rate Host and Brilliant Guests
    September 3, 2021 by Wade Galt from United States

    Mario is an extremely well prepared and professional host that gets the best out of his guests. He interviews fundamentally sound guests to share powerful business strategies and wisdom. Definitely worth your time to listen.

  • Great show.
    August 28, 2021 by mdaciuk from Canada

    Excellent interviews and guests. Liked the show on how to defend your reputation. “Customers, communities and critics.” Good way at looking at stakeholders. Thanks for the great content.

  • Great topics - and tips!
    August 27, 2021 by Kate | EOFire from United States

    Loving Mario’s podcast! Not only does he hit so many great topics, but his episodes are filled with tips and strategies you can actually use right now. For example, I just listened to his episode about Podmatch with Alex SanFilippo, and Mario doesn’t just read off a list of questions and move through the interview robotically - he actually has a conversation, and shares his own experiences with the power of guest podcasting and why others should be doing this to grow their own audience. Thank you, Mario! Keep up the heat!

  • So glad I found this podcast!
    August 13, 2021 by Nate804 from United States

    I’m so excited to continue jumping into episodes of this podcast. So much knowledge from so many successful business men & women. Adding this to my weekly workflow for sure!

  • So much information
    July 23, 2021 by abal31 from United States

    Such a great show. So much information and helps with many areas of our business.

  • 0285: Sales Driven Agency: Helping Founders Become Predictable, Sustainable and Scalable
    June 28, 2021 by Mary2577 from Philippines

    Thank you so much and keep on doing more great show.

  • Easily One of My Favorites
    May 7, 2021 by ScottDGray from United States

    I recently discovered Expert Authority Effect. It’s quickly worked it’s way onto my list of must listen podcasts. The episodes are less than an hour and packed with great information from top-level entrepreneurs.

  • Priceless Content!
    May 7, 2021 by megan@podcastingyou from United States

    Mario does such a good job covering a variety of topics. His guests offer awesome advice as well. I would recommend this show to anyone looking to learn more about entrepreneurship!

  • Very helpful
    May 7, 2021 by Luke and Susie from Australia

    As a business owner I love being challenged to see things a different way and be reminded of how to do thing better. This podcast has been so helpful to do that.

  • Great Show
    May 6, 2021 by emj-js from United States

    Mario does an excellent job being fun an entertaining while asking insightful questions to draw out the experise of his guests. Thoughtful, helpful conversations to make work and life better. Thanks!

  • Smart Ways to Gift
    April 26, 2021 by Michelle Kaplan from United States

    I learned some key things during Mario's interview with Chelsea Martin on gifting. What stands out is how impactful direct mail really is and how important a customized presentation of your products not only creates happy customers, but also a great referral source. Thank you!

  • Heart Centered Success
    April 18, 2021 by Macnjacs from United States

    Your interview with Brandon Fong was great. I appreciated the fact you started with the 3 steps, it was so valuable it really made me want to hear more. Thanks!

  • Love this show!
    March 12, 2021 by Gisele_Oliveira from United States

    This is so far my favorite podcast. It’s been my weekly dose of motivation and inspiration. Keep up the great work, Mario !

  • So much value!
    March 7, 2021 by Loose Seeds from United States

    The conversation with James, Sana and John Lee Dumas was awesome. Unique questions were asked by the hosts and JLD responded with gems that I stick right into my pocket. Thanks for this valuable info on how to up my podcasting game guys!

  • Always Enjoy Mario's Interviews!
    March 5, 2021 by HarloB from United States

    I really enjoy Mario and his shows. The Stress and Anger in the Workplace episode was great because it cut to the chase of all the issues around this topic. Great interview!

  • Great Podcast
    March 5, 2021 by 11Dreamer11 from United States

    Really interesting interviews that are really well done! Great listen and great for inspiration.

  • Innovative
    February 22, 2021 by Michelle Kaplan from United States

    I love Mario's energy! It captures my attention throughout his podcasts. Listenng to him and his guests, their ideas, actions, and accomplishments makes me brainstorm what's next for my business. Relevant and fresh!

  • Inspiriation 7 Days A Week!
    February 19, 2021 by ST Rappaport | LifePix from United States

    Mario doesn't miss a day. No matter what is going on, there's an episode relase. Mario is on a mission and nothing is going to stop him. He's a real model to be doing these interviews!

  • An Expert on Experts!
    February 12, 2021 by Powerful Eric from United States

    Love this show! Mario's show is a asset to podcasting. Thanks for helping others Mario!

  • Now I know
    January 22, 2021 by Margo Lovett from United States

    Mario, I see how active and generous you are in Podcast Paradise. Today, I listened to a few of your shows - episodes 1 & 59. Episode 1 brought me into the moment of prayer. You produced a show according to the Spirit. Now I know why you are so generous, able to operate from your seat of genius. Margo Lovett

  • Keeping the Books
    January 15, 2021 by E-World from United States

    Great interview with Judith keeping Net Profits as key thing to look at. Interesting point she made some owners make 30 millions but not enough Net to take a paycheck.

  • Excellent podcast
    January 12, 2021 by Atomickitten99 from United States

    I’m enjoying the guest interviews. They are packed full of great nuggets! Thank you.

  • Unique - Engaging - Bold
    January 2, 2021 by Paul D Johnson from United States

    As host of interveiw based The God Zone Show podcast I fournd Mario's show uniquely valuable in providing inpriation and engouragment for my work.

  • Fun, insightful, and quality production
    December 23, 2020 by koltrass from United States

    Mario brings in top-notch guests for engaging conversations on a variety of topics. Moreover, his attention to technical (e.g. audio, editing) quality is obvious and makes a difference. Listen to be entertained and enlightened!

  • Inspiring interviews to take the next step!
    December 12, 2020 by BillableWithBaby from United States

    Inspiring interviews with interesting entrepreneurs inform and motivate you to take things to the next level. Always good things to learn and implement. Thank you Mario!

  • Pure value, I love it
    December 4, 2020 by Jdoggg222 from United States

    Mario has a way of asking the questions I am wondering as the guest is speaking. He seems to intentionally ask the questions that most benefit you as a listener. Great podcast!

  • Loved the Craig Handley Episode
    November 13, 2020 by MHillfan from United States

    Mario’s energy is infectious and Craig Handley is a character and some. But really every episode brings out the uniqueness of each guest. This pod has become one of my must listens›

  • Inspiring. Informative.
    November 6, 2020 by SunDevil from United States

    Mario is incredibly inspiring and does something few other podcast hosts can manage to do… allow his guests to actuall talk at length and answer his questions. He offers great information and I really appreciate that he is invested in what his guests have to offer as well. Other podcasts come across as an ego stroke for the host, but this podcast is truly here to help guests share their stories as well to the benefit of the listener. Worth subscribing.

  • Game changer
    October 30, 2020 by Player's Handbook from United States

    This podcast is informative and inspiring. I love it!

  • If you are a wanna be entrepreneur look no further!
    October 23, 2020 by Elisa Di Napoli from United Kingdom

    Great podcast full of interesting insights. The host is engaging and thoughtful and I can say I have enjoyed listening to each episode!

  • Amazing Interviews not to miss!!!
    October 16, 2020 by Jbower1282 from United States

    Consistantly uniques interviews or amazing people really making it happen.

  • Mario is a great host with great questions!
    October 16, 2020 by alexdesigns from United States

    Take a few minutes out of your day to listen to Mario. He is a super smart guy and I love the questions he asks his guests.

  • A great podcast for dreamers and do-ers!
    October 16, 2020 by Chiquita2727 from United States

    Lots of great information and inspiration for anyone who wants to turn dreams into reality. Mario brings a lot of spot-on information to this podcast.

  • Great Show
    October 9, 2020 by Palminchen from London from United Kingdom

    Love the broad selection of topics for inner

  • Amazing inspirational stories
    October 9, 2020 by Nicholas Lee 18 from United Kingdom

    This podcast is so good. The stories from the people sharing their stories about their struggles in life and how they overcame these struggles is just inspirational and helped me push harder when things get tough. Keep up the good work with these amazing interviews Mario.

  • Fantastic
    October 9, 2020 by sttoggyigctdrvy from United States

    Mario goes above & beyond on his show. Lots of great information for his listeners!

  • Top Learning
    October 2, 2020 by BLNT PPTT from Hungary

    Love hearing these great interviews with a great host. Keep up the good work!

  • Mario inspires!
    September 18, 2020 by CHRISTOPH - HABITFREAK from United States

    These interviews are fantastic. Mario inspires with great questions that draw out great answers from his guests!

  • Expert authority!
    September 18, 2020 by Tara Williams Phone from United States

    Mario shares some amazing people on this podcast and they have some gold to share!

  • Great show!
    September 10, 2020 by Karen @ Interview Valet from United States

    Mario is an awesome podcast host! I love the FB Live interviews and the opportunity for listeners to engage in real time. The audio and video quality is spot on every time. Be sure to subscribe so you don't miss anything! You won't be sorry.

  • A Podcasters Inspiration!
    August 14, 2020 by JamieKullman from United States

    Mario has so much insight and delivers such incredible value through his show. I just started listening, but I've already learned so much from him and his wonderful interviews. Keep up the awesome work!!

  • Quality professionalism
    August 6, 2020 by VirtForce from United States

    I can’t say enough about how pristine and professional Mario is in his interviews. He truly wants his guests to have the best experience and recording possible. And not to mention he is fun and knows how to put people at ease in front of the camera.

  • How to conquer your limiting beliefs
    July 31, 2020 by Dave4syth from United States

    Listen to episode 103 an dlearn how to overcome your limiting beliefs. Great advice.

  • I can’t believe how much I learned in just one episode
    July 29, 2020 by AwesomeMontana from United States

    Mario is knowledgeable, curious and able to bring great guests that deliver value that every business needs to understand! Outstanding podcast!

  • Great content!
    July 15, 2020 by Cory Lee Leadership from United States

    Mario does a great job of providing relevant information and bringing on guests to share their expertise in a variety of fields. Highly recommend his podcast!

  • Fascinating interviews
    July 10, 2020 by Bill Ringle from United States

    Mario brings on accomplished guests and draws out their expertise and stories in a way that leaves me on the edge of my seat. Keep up the great work, Mario!

  • Love It!
    June 26, 2020 by Laura Moreno Cabanillas from India

    Loving this podcasts, an entrepreneur I really appreciate the energy and passion being shared to help us grow our business. Keep up the great work.

  • Boost my Amazon sales!
    June 19, 2020 by SurvivalDad from United States

    I tap Amazon as one of my sales channels and your interview with John Ghiorso was an eye-opener. Ignore at your own peril!

  • Love It!
    June 16, 2020 by LauraMore from United States

    I loved the Memorial Day episode, Mario! Thanks so much for creating this awesome podcast!

  • Flawless interview style
    May 29, 2020 by GninraeL14 from United States

    Mario makes everyone appear even more interesting to me. Great format and style!

  • Come here for value
    May 29, 2020 by Joshua User 202! from Canada

    Really appreciated this podcast for the raw, genuine interviews. Love it!

  • Crisp and interesting interviews
    May 22, 2020 by Joel Goobich from United States

    As someone who created one of the first podcasts dedicated to video marketing, I was very impressed by your recent episode about using video. Your interview style is crisp and interesting

  • If you are in business, this podcast needs to be on your playlist.
    May 22, 2020 by Macstephen1 from United States

    Mario has a great conversational style that helps his guests shine. This show is a must if you have an entrepreneurial spirit. It provides thought provoking content that will help any businessperson in their quest for success.

  • New Subscriber here and on your YouTube Channel
    May 15, 2020 by Angela Brown Oberer from United States

    Wow Mario you have a real knack for interviewing. You ask great questions and have a fun way of keeping the conversations lively and interesting. After listening to your episode with Owen Video I subscribed to your podcast and then I hunted you down on YouTube. High Five and great job!

  • Very Professional & Engaging Show!
    May 15, 2020 by Mitche Graf from United States

    Mario is extremely engaging and can hold your attention, and is a great interviewer! He has some great guests that really get into the details of running a successful business. Keep up the great work Mario!

  • Great Content
    May 10, 2020 by Pilar S. from United States

    Excellent! LOTS of advice from experts. The most recent episode talks about speaking–a must-listen for anyone who presents or is thinking about presenting.

  • Great content!
    May 1, 2020 by @Mentally_Strong from United States

    I really enjoy your podcast each time I listen. The content helps any entreprenur level up with they do. Keep it up and thanks for each episode.

  • Professional and Informative
    May 1, 2020 by Bruce at Mindfulness Mode from Canada

    Mario Fachini is an excellent interviewer and has terrific guests on the show. I highly recommend this podcast.

  • Great Podcast
    May 1, 2020 by Amber Fuhriman from United States

    I love the topic of this podcast. The episode with Tod Lindsay is super super helpful!!

  • Great find!
    May 1, 2020 by Reed Stiles from United States

    Great message and content. Stumbled upon this due to the cool logo, stayed for the content.

  • Great show and great host!
    May 1, 2020 by Laurapowers44 from United States

    Love what Mario offers! So glad he is doing his show and providing all this helpful info! Keep them coming!

  • Walks the walk
    May 1, 2020 by Me15463 from United States

    Mario encapsulates everything he talks about on the show. Be sure to tune in to this!

  • Honest and authentic
    April 17, 2020 by Deano3622 from United Kingdom

    Wow, just come across this podcast. Mario is such an awesome guy. He comes across so honest and genuine. Loved the content. I honestly don’t know where you find the time?! Keep it up Mario, love how honest and real you are!

  • Great and insightful!
    March 7, 2020 by Karty12345 from Australia

    I really enjoyed this podcast, so much relevant content. Thank you!

  • So much Value..!
    February 28, 2020 by Alex Dali Rizo from United States

    Great content, I really recommend this to any Entrepreneur looking to excel in their path, Mario brings topic experts to teach and inspire your day

  • Inspirational Intentional Information
    February 28, 2020 by 10Kforte from United States

    This podcast shares the stories from people that are doing whatever it takes to rise up and help others along the way. “What Are You Made Of” is one of the many messages shared on the podcast. There are so many takeaways that are applicable to anyone. I really enjoyed listening.

  • Wow!
    February 25, 2020 by Tyscoaching from Australia

    Just listened to the 'rescue site AED Program' episode! If you love epic stories and inspirational people, this is the podcast for you!

  • Motivation on Tap
    February 7, 2020 by AnthonyPGarcia from United States

    Mario brings on some of the most impactful entrepreneurs to hear from. He dives into the key performance factors of their business. He extracts information very well and keeps the show flowing very smoothly. Definitely a show to subscribe to!

  • Starting a Movement
    February 7, 2020 by JustMe2say from United States

    There are many areas of business and entrepreneurs have an opporunity to gain some insight with this podcast. Excellent interviews!

  • Great Podcast For Entrepreneurs!
    February 7, 2020 by The Big Game Hunter from United States

    Full of knowledgeable guests and useful information that will help you accomplish your goals in business and in life!

  • Mario Truly Care About His Guests
    February 7, 2020 by Podcast Junkies from United States

    Having met Mario and spent time with him at Podfest I can truly say that he is passionate about his show. He’s genuine and that clearly comes through in his own story and what he brings to every interview.

  • Put your thinking cap on!
    January 27, 2020 by Cliff Duvernois from United States

    This is probably one of the most information dense podcasts I’ve listened to in many moons. Each episode could easily be expanded out into 2 or 3 hours. Mario does a great job of asking the right questions to get his guests to reveal great tips, tricks and advice. Sure a lot of information can be applied to an entrepreneur but I found a lot of advice applicable to my personal life. This podcast is definitely worth my time to listen to and I’m looking forward to more episodes to come. Great job!

  • Relavant for anyone!
    January 17, 2020 by HarloB from United States

    I really enjoy Mario and his shows. The Stress and Anger in the Workplace episode was great because it cut to the chase of all the issues around this topic. Great interview!

  • Mario nails it!
    January 17, 2020 by Mickiezada from United States

    I've listened to Mario for a long time...his podcast is well produced, his guests are influencers and authentic authority, and chock full of insights and inspiration for entrepreneurs. Love it!

  • Mario is the real deal
    January 9, 2020 by jamesnewcomb.io from United States

    I’ve known Mario personally and professionally for over a year now. He is genuinely interested in helping people succeed, and consistently over delivers in his interactions and valuable advice with fellow entrepreneurs, podcasters, what have you. In this era of showmen who “give value” only if they think they’ll get something in return, Mario stands out as a man among men. Listen to his show and learn what true leadership and value in the marketplace mean.

  • Listening On My Entrepreneurial Journey
    January 3, 2020 by FromLisa2 from United States

    I was surprised when I stumbled over the servant leadership that shows up in these episodes. It's collaborative. It's focused on relationships with clients versus transactions. I especially enjoyed the episode on getting clients without "selling" because it's more about genuine relationship building.

  • A Gift
    December 25, 2019 by Lisa Vogt from United States

    Mario uses all his talents, gifts and abilities to produce this life affirming show. It's incredible that we are able to grow our abilities and develop our talents and gifts just through subscribing and listening. Thank you Mario!

  • This show is ON FIRE!
    December 14, 2019 by tibor.mindsethorizon from United States

    Love your show Mario! Your niche is close to mine but I focus more on mindset and manifestation in a business setting. I tuned into episode #103 with Karen Brown which is dope! Keep up the great work!

  • Entrepreneur Must Listen
    November 30, 2019 by HWoodwriter from United States

    If you’re an entrepreneur this is a must listen show. So many inside tips and thought processes behind moving your business forward. Mario does a great job with the guests by asking the right questions at the right time. He and his guests give the information you need to grow your business and leadership skills.

  • What a show!!
    October 26, 2019 by CWLuecke from United States

    Man, do I love interviews with world-changers! Mario does an excellent job gathering the cream of the crop for his show and giving insightful interviews. Check it out!

  • Loved it!
    October 25, 2019 by Seodrigo from United States

    This interview was very enjoyable. Mario brought on a wise guest by the name of Michael Lauria. I loved the interview and Michael's perspective on the topic. He had wonderful insights and around min 31, he hit something very profound. Excited to share what I learned today with others. Way to go!

  • Great listen
    October 25, 2019 by trinity3712 from United States

    Good listen. Great range of guests and topics. Something here is you keep listening will help you in many areas of life and leadership b

  • Great Knowledge!
    October 18, 2019 by Jon Vroman FRD from United States

    Great show Mario! So much valuable information in one episode!

  • Excellent show, very imformative!
    October 5, 2019 by Shaolin Soprano from United States

    Mario loving the podcast bro, great content, immense value. Enjoying these interviews!!!

  • Helpful Information!
    October 4, 2019 by The Medicare Nation from United States

    Love the valuable information on these episodes! Lots of tips & tricks for every Entrepreneur to use. Kudos Mario! Diane Daniels Host of Medicare Nation

  • Love Mario’s Attitude
    September 12, 2019 by marisaimon from United States

    Mario’s heart shines through his interviews, making these fun and positive, and the people he brings on offer such a wealth of knowledge.

  • Lots of Great Info!
    September 6, 2019 by DarlajPowell from United States

    Mario provides lots of great info and advice in this 7 day a week show.

  • Great Content!
    August 31, 2019 by LanceJohnson_ from United States

    Mario does a great job of share valuable information that every entrepreneur could use and apply to their journey. Great work! 🙂

  • Important information!
    August 31, 2019 by Allmenow from United States

    Very engaging information. Mario draws out experiences and knowledge from his guests. Loved the show!

  • Difference-Maker
    August 21, 2019 by Unlimited Beliefs from United States

    Mario is a master at bringing out, shining a light on, and internalizing the difference-making mindset. His knowledge and experience and mission enable him to synthesize information into diamonds for all of us! What you want is accessible by taking in this show!

  • Excellent Information
    August 21, 2019 by Stallion golf from United States

    Great advice and information with a wonderful blend of topics! Loved the episode with the british healthcare professional and the ideas shared on how to make the industry better.

  • Motivating and valuable information
    August 16, 2019 by Calvin Javier from United States

    Great insight on mindset from business leaders and entrepreneurs making things happen. Definitely worth your attention. Will be listening and learning more!

  • Good information
    August 2, 2019 by FIRE NATION! from United States

    Engaging interview with a british health pro, I was surprised to hear the similarties and the application she has for making healthcare better

  • Greatness
    August 2, 2019 by MiaSportFanatic from United States

    Have had the chance to listen to one show so far but man, we should be paying for this information. Lots of greatness. Thanks for the heart to serve.

  • Listen to the experts - and thrive!
    July 28, 2019 by The Marketing Book Podcast from United States

    There's a lot of advice out there these days but, sadly, a lot (and I mean a LOT) of is from people with little to no expertise. That's not the case with this gem of a show. Listen to what the experts say and profit from the experience!

  • Show is amazing!
    July 26, 2019 by BestMorningRoutineEver from United States

    I love learning about mindset and how to master my thoughts. This show provide the tools!

  • Great show!
    July 19, 2019 by Jefferson_79 from United States

    Great information for all businesses.

  • Good value!
    July 12, 2019 by Audrey purplele from United States

    Great information that applies to any business! I really felt he provided value for my time.

  • Interesting Topic
    July 6, 2019 by Real Estate Journeys Podcast from United States

    Interesting topic. Great interviews. Keep up the hard work!

  • Helpful Advice from Experts
    June 14, 2019 by ichuck2 from United States

    Mario talks to experts in a wide range of subject matters and asks good questions to pull out helpful advice.

  • What a great show!
    June 14, 2019 by Christopher List from United States

    Mario really brings out the best in his guests. The police dog trainer had such a great story. Can’t wait to hear more!

  • Great!!!
    June 11, 2019 by tommye w-c from United States

    Great podcast, awesome guests, incredible host!!!

  • Fun & informative
    June 11, 2019 by Saoirse Sky from United States

    Some people want something fun, others want something informative. This podcast gives you both!

  • Great show!
    June 10, 2019 by CJThomas6 from United States

    Very inspirational show! Appreciate the advice and thoughts shared by the host and his guests!

  • Great podcast
    June 10, 2019 by Rosie81200 from United States

    Great podcast! Love hearing about the guests’ journeys and what they learned from them.

  • Never Stop Learning!
    June 10, 2019 by Terri in Fairhope from United States

    Tune in to this great podcast and host! You're probably really good at what you do (top of your game...an Expert Authority), but there is always more to learn...streamline processes and gain more freedom in your life. It's not always about the bottom line. This one is worth a listen!

  • Amazing!
    June 10, 2019 by KatieHBrooks from United States

    If you're looking for inspiration, tune in to listen to Mario and his top notch guests. I find that I am always much more motivated after listening to an episode of Expert Authority Effect!

  • Wonderful show!
    June 10, 2019 by @IV-Heather Tieben from United States

    Mario is a great host & puts on a wonderful show. The quality of his interview guests and entire production is impeccable, I couldn't recommend Expert Authority Effect more!

  • You Will Not Be Disappointed!
    June 10, 2019 by Composer 1853 from United States

    Mario does such a great job of engaging his guests from several different disciplines.

  • The hardest working man in Podcasting
    June 7, 2019 by EOFire.com from United States

    Mario brings the HEAT with real energy and FIRE...don't miss the meteoric rise of this show! ~ John Lee Dumas

  • Great interviews and guests!
    May 31, 2019 by Mel Good Karma from United States

    Thanks for hosting such great interview guests. Look forward to hearing more and kudos on so many a week and also videos!

  • Fantastic
    May 31, 2019 by Jason A. Duprat from United States

    Awesome podcast, going to be adding this one to my list. Interesting topics with great interviews, good sound quality.

  • Enjoying!
    May 31, 2019 by Slordan from United Kingdom

    Enjoy listening to Mario and how he opens up the conversations to ensure it’s as relevant to us as listeners!

  • Nice variety and interesting topics
    May 31, 2019 by emjgreen from United States

    Love the variety of topics presented here on this show. Looking forward to listening to more of Mario's show.

  • Great Content! Great Interviews!
    May 24, 2019 by No BS Mompreneur from United States

    Wow! Really enjoy listening to all these fabulous expert authorities!! Lots of valuable take aways that I can implement into my life. I will continue to listen and share with others!! A+++

  • A great addition to build authority and create an impact
    May 24, 2019 by Cloris Kylie from United States

    A great addition to build authority and create an impact. Also, a different twist on the topic. Engaging. 5 stars!

  • Filled with motivation and ideas
    May 20, 2019 by Thomas O'Grady, PhD from United States

    Mario does a great job interviewing and pulling the stories behind people's stories or success. Good pleasant listen. If you are in a journey of your own, these episodes will give some things to bring into your on life.

  • spartancv
    May 17, 2019 by spartancv from United States

    Great job following your passion, your purpose and creating this podcast to help serve others! Keep up the excellent work.

  • This podcast is the bomb
    May 10, 2019 by Posturedoc from United States

    Mario always crushed it, and this podcast is another example of his amazing insights and knowledge!! Great work.

  • Wow - love the video show.
    May 4, 2019 by Thehighenergygirl from United States

    Thank you for the encouragement and tips on how to succeed on video and the repurposing idea.

  • Motivating and Inspiring!
    May 4, 2019 by KatyJoyWells from United States

    Mario brings such enthusiasm to his shows and his content is fantastic. I’m always learning new things to implement or new ways to grow, thanks Mario!

  • What a great show!
    April 29, 2019 by Gene_HPLN from United States

    Awesome podcast! Mario brings great topic, great guests, and it is very easy to listen to. I definitely recommend for anybody interested in business success!

  • It's great
    April 10, 2019 by Ian Ryan from United States

    Just had a chance to check out your most recent episode appreciate the great insight! Great delivery from the host & can’t wait to dig into future content.

  • Love it!
    April 6, 2019 by Brendan @ Entrepreneurs&Coffee from United States

    I love that this interview podcast doesn't feature the same old folks that everybody has on their show. Keep it up, Mario!

  • Amazing!!!!
    March 15, 2019 by Lindsey Russo from United States

    This show is so impactful! Hearing from the experts and how they take authority in their space is so amazing. Looking forward to more episodes!

  • Learned what I didin't even know I needed
    March 15, 2019 by Camilla-Jean from United States

    Great info. I love the Q episode because I get just quic interst snippets that may get me thinking about where my business might go.

  • Fabulous Interviews!
    March 1, 2019 by Life&RelationshipCoach from United States

    Mario does a fantastic job interviewing really interesting and successful business people who explain how they got to where they are - tips you won't want to miss when your trying to grow your business! Keep up the great work Mario! Coach Riana Milne

  • A+ Show
    March 1, 2019 by Gisele_Oliveira from United States

    I love this show. It's so entertaining and I learn a lot from the interviews. I highly recommend this show if you want to level up his game as an authority.

  • Inspiration, transformation, success stories!
    February 23, 2019 by Chabo101 from United States

    The title of this review should just be enough but it is just more than that. Its life lessons, its listening to personal struggles and how they over came those struggles. Love to hear from people that change the world through their struggle and the lessons that i learn from them are just more than amazing. I love this.

  • Great interviews!
    February 22, 2019 by AlyciaDarby.com PodcastManager from United States

    These interviews are well done and his guests are prepared to give really specific insights and stratagies... great podcast, Mario!!

  • Inspiring story of courage
    February 16, 2019 by StrongHeart<3 from United States

    I love that she found gratitude in her circumstances. lorie is an inspiration

  • Powerful!
    February 15, 2019 by The Food Heals Podcast from United States

    Mario's interviews cover a variety of topics and provide great value in all areas of your life! Episode 15 discusses how change is temporary and transformation is permanent which was really powerful for me. I love this message! Thank you!

  • Great content!
    February 15, 2019 by Blakeob85 from United States

    Great answers to common questions many entrepreneurs have! Thanks Mario for sharing your and your guests' insight!

  • Real Actionable Tactics!
    February 9, 2019 by MattBMaverick from United States

    What I like about Mario's podcast is that he pulls out actionable tactics from his guests that we, the listeners, can actually use. Great show!

  • Great Listen!
    February 8, 2019 by Real Estate Investor from United States

    Mario and his guests provide useful techniques to succeed in any business venture. The interview style promotes learning through real life examples of his guests. Great listen!

  • Great interviews!
    February 8, 2019 by Matt B 1818 from United States

    Love hearing these interviews and learning from people who are top in their industry. Mario is a great host and is not afraid to share his emotion!

  • Love it
    February 1, 2019 by Duffash from United States

    I love hearing interviews of successful business women and taking away what I can learn from their journey. Mario is a great host! I have enjoyed what I have learned so far. Congrats on the launch of your new podcast!

  • Strong, professional, enthusiastic!
    February 1, 2019 by pm legs from Canada

    If you're looking for an interviewer who's going to take you to investigative places to help you be your best you, through your professional life, you'll love listening to Mario!

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3+ Expert Authority Insights™ To Apply Now

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Expert Authority Checklist

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Tim Ferriss books | Tim Ferriss

People Mentioned

Tim Ferriss | Author

3 Expert Authority Insights™ To Apply Now

  • One of the things that creates a lot of fear in people is actually being out there and being criticized and how to deal with that kind of criticism or rejection
  • Shift perspective slightly towards focusing on service
  • I think the fastest path to cash is to focus on service

Sponsors

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What You’ll Learn In This Episode

**Click the time stamp to jump directly to that point in the episode.**

[1:00] We thank our sponsor, Business Book Checklist

[1:33] Rachel’s inspiration

  • Why aren’t we teaching people how to be healthier?
  • Why isn’t there more of a focus on prevention?
  • What’s my second career going to be?
  • Rachel learned to use Facebook which was a good way to answer her questions

[4:44] Who does Rachel help

  • Rachel works with integrative and functional medicine and holistic practitioners
  • Experts who want to position themselves as experts in their field

[5:50] How Rachel works

  • Take all ideas and make a strategic plan
  • Help clients overcome their fear

[7:20] Rachel’s transformation story

  • Her client was a child safety expert
  • The client helped investigate a YouTube Kids video
  • This client went viral on social media
  • She was interviewed in media worldwide
  • The website gained a million visits

[12:16] Video as a marketing strategy

  • Video is where things are going
  • It’s easier to do video interviews
  • It’s much nicer to feel that you’re there in person
  • You can see facial expressions and gestures

[16:49] Expert Authority Roller Coaster

  • How would Rachel want to change the world
  • Rachel’s wants to positively impact the health of a billion people

[19:47] Time out to thank sponsor, Business Book Checklist

[20:01] Imperfect Action Round

  • The fastest path to cash is shift in philosophy
  • The biggest problem of prospects is not thinking strategically
  • Not thinking strategically leads to short term thinking
  • Overcome the fear of being the face of your business

[23:54] – We thank our sponsor, Business Book Checklist [23:54]

[4:08] – www.EAInterviews.com

Episode Transcript

Read Full Transcript

Intro [0:00]

EA interviews, Episode 86.  Inspiration, transformation, success stories, and the Imperfect Action Round seven days a week. Join Mario Fachini for today’s Expert Authority Effect Interview.

Mario Fachini [0:13]

Welcome to another episode of Expert Authority Effect Interviews. I have a question for you. Have you ever wanted to grow your healthcare practice? Have you ever wanted to acquire more clients? Are you tired of having to stay up with all of the things that are changing in the marketplace? You just want to work with your patients and help them, right? Well, I have a treat for you. I have Dr. Rachel Haviland with us today. She’s an author, a speaker, and healthcare marketing professional. And she’s going to be coming up right after we thank our sponsor to be sharing with you the best practices to get more clients to your practice and grow it acquire more clients so you can help them have a better life. I’m going to bring her up right after we thank our sponsors. 

SPONSOR Business Book Checklist [1:00]

Why every business needs a book including yours? Would you like to save five plus hours with every prospect, generate more leads, and profit in your business now? Visit BusinessBookChecklist.com and learn how you can implement this in your business today. 

Mario Fachini [1:15]

Ladies and gentlemen, Dr. Rachel Haviland. Rachel, how are you today? 

Rachel Haviland [1:19]

I’m doing great. Thank you, Mario. 

Mario Fachini [1:21]

Well, I know you have a ton of value and you’re going to be sharing it with Expert Authority World. And it’s a pleasure to have you. Why don’t we jump into it? Why business? Why did you want to start it? Why healthcare? I mean, what got you into this. 

Rachel Haviland [1:33]

Yeah. That’s a really interesting place to start because it’s one of the questions that I’m asked most often. Because I actually spent 19 years in cancer research before I switched careers into marketing. So obviously I grew up in England, so I’ve seen the healthcare over there. I’ve seen the healthcare over here. And doing cancer research on a daily basis, I kept asking myself, why aren’t we teaching people how to be healthier? Why isn’t there more of a focus on prevention? And I got to the point really were trying to find a cure for cancer, which as a scientist, I started to look around for, “Okay. What’s my second career going to be?” And so this was ten or eleven years ago. This is right around the time that Facebook is taking off. Amazing technology. We know a lot more about it now. But back then, it was still fairly new. And I looked at it and I thought, “That is an amazing way to get a message around the world. If I want to help teach people about how to be healthier, how to take responsibility for their health, how to prevent disease, this will be a good a good way to do it. I really need to learn how to use Facebook.” So I look back and laugh now because of how big Facebook has come. So that’s really how the marketing agency started. Instead of really moving into creating my own practice and I probably have to go back to school for more certifications because I didn’t have enough. Rather than doing that and actually opening my own practice, I just saw and I decided that it was better for me to focus on helping – what I call – true health practitioners to actually get more patients and teach people how to be healthier and to take responsibility for their health than it was for me to start my own practice. So that’s how the marketing agency started, really. 

Mario Fachini [3:22]

Well, it sounds like a good segue that you were able to transition yourself into without having to spend – what? – another 5, 10, 20 years with going back for everything. 

Rachel Haviland [3:32]

I probably would go back to med school. Exactly. So I mean, don’t get me wrong. There’s been a lot of studying, tens of thousands of dollars invested in that education just in a different direction away from the healthcare and into the marketing side instead. 

Mario Fachini [3:48]

And then you just have to call yourself to help with the marketing because it wouldn’t be your area of expertise and you’d still need it. 

Rachel Haviland [3:55]

Absolutely. Absolutely. It’s been an advantage both for myself and the agency. 

Mario Fachini [4:00]

And I love how you were able to see the future before it happened. I mean, I remember when Facebook came out. And what’s crazy now is there’s friends of mine and colleagues and whoever, basically anyone with kids, it’s like their kids are younger than Facebook. 

Rachel Haviland [4:15]

Yeah. When you think about what we grew up with and the technology that was available to us and what has changed in — let alone in the last ten years but even just the last two years – you weren’t kidding. When you said in the introduction, if you’re struggling to keep up with how fast marketing is changing, that’s absolutely the primary purpose of my job is to stay up to date with that and then pass that knowledge on to clients. 

Mario Fachini [4:40]

So how are you helping – who are you helping and how are you helping them? 

Rachel Haviland [4:44]

Yeah. So given my background, really, my focus is on working with integrative and functional medicine and holistic health practitioners. Because that’s what fits with my values. That’s what I saw after 19 years in cancer research, reclaim our health and to stay healthy, basically. So I work with those health practitioners to position them as experts in their industry. And particularly in their community – their local community as well as online. So that they can kind of become the Dr. Oz of the industry in their particular niche. And so that people see them as that expert and they can constantly – consistently attract new patients, charge more, and be seen as that expert. 

Mario Fachini [5:28]

Well, that sounds fantastic. I know a lot of people would like to have that done. I’m sure you can’t get into the proprietary nature of everything you do. But why don’t you give us a synopsis of how are you actually doing it? I mean, if someone comes to you right now – which they should.  Call her. – what are you going to do over the next 30 to 60 days with them to give them that transformation? 

Rachel Haviland [5:50]

Yeah. The foundation really is in determining the strategy. And they have so many ideas. And my job really is to rein them in. And to actually take all those ideas and to give them a strategic plan that they can then implement step by step with me holding their hand and helping them to do some of the work too. So it’s a combination of some consulting, some training, and also some done for you services. And I think the biggest impact at the beginning when they first start working with me, is helping them overcome that fear, whether it’s fear of technology, fear of putting themselves out there, fear of promoting themselves online. Before our interview, we were just discussing, how wonderful video is to put to promote our businesses. But if you had asked me to be on here a year ago, I’m not so sure I would have wanted to do it. So I understand completely what that fear involves and how to overcome it. So that’s really one of the things that we work on, is overcoming those fears. Showing them how simple marketing can be but effective.  And then actually helping them overcome those fears in simple ways. 

Mario Fachini [7:04]

Fantastic. So tell me about the transformations. Who’s one client that comes to mind that you’ve been able to give them the biggest transformation? They were in a bad place or okay place before they talked to you. And then afterwards, they were just so happy that they did. 

Rachel Haviland [7:20]

I think the first case study that comes to mind is a pediatric ER doctor. She’s a child safety expert, who is a client of mine. And very, very passionate about child safety. She sees so many horrific things in the emergency room that are happening to children these days. And she just really felt compelled to create a website about it. So about a year ago, we created a website for her called PediMom.com. That’s P-E-D-I-M-O-M.com. And it’s all about child safety but from a unique perspective. So she has articles on there from professionals just like her, doctors. And she also has articles from parents. And then also from teenagers and from kids. So you’re getting different perspectives from the different angles which you don’t usually get. So from that point of view, it was a very unique project. She spends a lot of time researching the apps, the games, the social media that our kids are on, and reporting back on the dangers. Basically that’s s her niche. And a year ago, we posted a blog post she had found in a video on YouTube Kids which is specific lesson app that’s specifically designed for kids. She found this video were right in the center of the video, it was spliced, the suicide tips, which is not what you want your children to see. 

Mario Fachini [8:51]

How did that even get through? 

Rachel Haviland [8:54]

Exactly. That has been a question ever since. It’s now been reported to YouTube and has been removed. She’s had a big impact in actually helping YouTube to figure out how to determine this. Because it was just a kid’s cartoon and then spliced in the center of it, maliciously, obviously, was a seven second clip of somebody talking about committing suicide. Cut a long story short, in January of this year, that blog post of hers went viral on social media. Obviously, parents were horrified that this kind of thing is going on. Most of the time, they just take the kids in front of Youtube Kids and just let the videos run and they don’t think about it. So it went viral online. Then it got picked up by the media. She was picked up — she was contacted by BuzzFeed and Yahoo News and interviewed about this video on what parents needed to look for. And within, say, a five day period, we went from just 200 or 300 visits per day to over 20,000 visits per day on her website. Then the Washington Post picked up and asked for her an interview. And I said, “Okay. Hold on a second. We need to do some stuff here. Can you put them off for a couple of days?” Because when you get that kind of exposure, you need to switch your server so they don’t crash. So we had to move the entire site to a new server. And I said, “Okay. We’re good. You can let them publish the interview.” It was published on a Sunday night. So within 36 hours, we’d have 65,000 visits to the site and it just went up from there. And in the six weeks that this went viral, we had over a million visits to the website. 

Mario Fachini [10:38]

Wow. That’s fantastic. 

Rachel Haviland [10:40]

It happened incredibly fast. And the engagement is wonderful. But it’s like a flood. You know, you get so many comments, so many interactions, so many private messages. At one point, we were fielding two to three requests for interviews per hour. Because then it went off around the world. She was interviewed in multiple different countries. But yeah, that was – 

Mario Fachini [11:01]

These are good problems. 

Rachel Haviland [11:03]

Good problems to have. Yeah, yeah. But what was interesting was then the trolls come out. And that’s the problem that you kind of know is coming. And I think – 

Mario Fachini [11:11]

The blue haired ones, the green haired, or the red haired ones? 

Rachel Haviland [11:14]

Yes. They’re often all green heads. Little monsters. And I think that’s one of the things that creates a lot of fear in people, is actually being out there and being criticized and how to deal with that kind of criticism or rejection. Well, this was on a mass scale. I’ve never seen anything like it. I actually had to shield her from a lot of the trolls that were out there. But she took the brunt of it. But there was some really nasty ones that I deleted. They hide behind the basic anonymity that you have online. And even some people don’t care about anonymity. They can be really, really mean. But at least she knows next time it happens, she’s like, “Well, I dealt with that. Nothing happened. I didn’t die. I can deal with it next time.” 

Mario Fachini [11:56]

Well, I hope she doesn’t have to go through the negative again. But I’m happy to hear she had a lot of positive out of it too. 

Rachel Haviland [12:03]

Yeah. Yeah. So now we’re leveraging that credibility and that authority into consulting, speaking gigs, and she’s working on a coaching program for parents as well. 

Mario Fachini [12:13]

That’s fantastic. How are you leveraging video? Let’s talk about that. 

Rachel Haviland [12:16]

Yeah. So I remember one of the first time I spoke on stage, it was terrifying. So you stick me in front of a camera, it’s even more terrifying. I understand completely where my clients are coming from when they say, “I don’t want to be on camera.” It’s much easier to write a blog post or even do a podcast or guest podcasting because people can’t see you. But video really is where things are going. And it’s something I’ve had to ease myself into gently. And it’s something that I work with clients on. So it’s much easier to do video, like this, being interviewed. So one of the first things that we start people with is a podcast interview. Because even though we record them on Zoom, we just use the audio. But it gives them a chance to actually see what it feels like to be on video without actually having the pressure of using the video. And then we can ease them into doing video interviews, like this, where they can be on screen with me. And then gently as they get used to it, then ease them into them creating videos, them doing Facebook Lives just on their own once they gain that confidence. 

Mario Fachini [13:22]

Well, I got to give you credit to what you were telling me before we went live because you have to be insane to go live, let alone do it on video. But audio is where a lot of people, as you were saying, because you can hide on there. And I got to admit, when people ask me to do interviews, I love doing them. And it’s honestly like kind of relaxing and a break for me because I don’t have to go through 48 things on the checklist. It’s just one. Make sure the mic is on. But the downside is you can’t read the nuances. There’s no body language. You can’t tell emotion. You can’t see the person. So I think it makes it more difficult. And when you were saying you use the video for the audio even if you’re not doing it live or recording it, I was like, “That is genius.” Because I have no doubt it makes for a better interview. What’s your experience doing it both ways? 

Rachel Haviland [14:14]

It really does make a difference. And that was once we started to -we switched away from doing live interviews on Blog Talk Radio and switched to pre-recording them. It was so much easier, so much more relaxed, we could do it at our own convenience. And I thought you know, “Do I want to do this as a teleconference?” Call into this line and we’ll record it. I thought, “No. We have Zoom. Why don’t we do it on video? It’s so much nicer to feel like you’re there in person. You can see their facial expressions. You know, when they’re ready to answer your question. Or they’re getting ready to interrupt you, you know, what you’re what you’re saying at that point. And it’s just it just makes for a much easier flow. But we tell them beforehand, if you’re going to come on the show, we are going to record it with video. But we actually only use the audio for podcast. But then also what we’re doing is they settle in and they get comfortable. And they’re like, “Okay. This is kind of cool. I’m kind of enjoying it. And it’s a lot of fun.” So I will actually take a couple of clips of their interview as video and use those to promote the show. And I just show them and say, “Hey, these were great segments of what you said on the podcast. Is it okay if I share these as video?” And by that point, they’re like, “Well, the interview went greats so why not?” 

Mario Fachini [15:31]

Yeah. It’s nice to have that visual too. When I launched the show, I was using much less complicated setup. And I was actually doing the – I was promoting the live. And I will say you’ll drive yourself nuts. Because I was doing testing a week before using that clip to promote the live. And then I realized, if Facebook drops down, if YouTube drops down, if any – I mean there’s so many technical things that can go wrong. It’s just insane. So you should always have a good recording. But it’s just so fun too, like you’re saying. And you can’t promote just an audio. I mean, you can. But when you can have both of our faces and put a title on it, how much more can you leverage that across social? What social platform have you found has been working the best for you to promote your podcast and your clients? 

Rachel Haviland [16:28]

Facebook, mainly. Facebook and Instagram, definitely. Certainly, for example, if you’re a nutritionist. But I think also with Instagram, you can share lifestyle pictures, lifestyle videos, you working out, or what to eat when you’re going out, things like that. Both Facebook and Instagram are perfectly designed for that. 

Mario Fachini [16:49]

Excellent. Well, I’m going to ask you one last question before we go to the Imperfect Action Round. And I’ve been calling this the Expert Authority Roller Coaster, and these are just kind of questions about how would you change the world? Who’s your favorite celebrity? If you could fly a spaceship, what color would it be? How are you feeling today? Do you want a softball or hardball question? 

Rachel Haviland [17:12]

Let’s go for hard ball. I know you well enough. 

Mario Fachini [17:14]

Is the moon landing real? 

Rachel Haviland [17:20]

Interesting. A lot of conspiracy theories about that one. Yes. 

Mario Fachini [17:26]

So it wasn’t a yes or no, you just – how I sustain it? 

Rachel Haviland [17:31]

I automatically think about how would I market that? That’s it. That’s a huge event. How would I market it? Definitely. We’d be live streaming that stuff everywhere. We could possibly live stream it, right? 

Mario Fachini [17:45]

You know one of my favorite channels – first off, props on the answer. You really didn’t – let’s be honest, you really didn’t. But that’s very diplomatic. And that’s cool. It’s interesting to me because I’ve asked other stuff – and what did I say? Oh. On that one, I asked what’s better the US or Canada from the guests who was from Canada? And I was like, 

Rachel Haviland [18:15]

If you asked me that one, I would say to the US. Sorry. I’ve been here 18 years, I love it. 

Mario Fachini [18:21]

Oh, cool. That is a good one. 

Rachel Haviland [18:23]

I was kind of hoping you would ask me the one about how do I want change the world. 

Mario Fachini [18:28]

Yeah. How would you want to change the world? 

Rachel Haviland [18:30]

So for a long time with the marketing agency, I’ve worked on multiple projects and multiple different industries. I think 36 different industries at the last count. It wasn’t always focused on healthcare. That wasn’t until I started to think about, “Okay. How would I really like to change the world?” And I worked with my business coach to set some goals. So my lifetime goal is to positively impact the health of one billion people. And doing that through marketing and working with – if I can work with 10,000 health practitioners over the next 30 years and help each of them reach another hundred thousand people, that’s a billion people. It’s doable. Together we can do it. 

Mario Fachini [19:16]

It is doable. And you just made me think of some of my clients, some of my friends, colleagues and past guests in the healthcare space. 

Rachel Haviland [19:27]

Let’s get them on board because we’re on a mission. 

Mario Fachini [19:29]

We need to all talk. So I’ll tell you that after the show. But honestly, you just triggered like my Rolodex mentally. 

Rachel Haviland [19:37]

Great. Thank you. 

Mario Fachini [19:40]

Fantastic. So we’re going to thank our sponsor and come back for the Imperfect Action Round. 

SPONSOR Business Book Checklist [19:47]

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Mario Fachini [20:01]

All right. We are back with the Imperfect Action Round. Dr. Haviland, are you ready to take imperfect action? 

Rachel Haviland [20:08]

I am. I am. I highly advise imperfect actions. It’s the only way to get things done. 

Mario Fachini [20:13]

Absolutely. So 60 second rapid fire questions. Number one, what is the fastest path to the cash? 

Rachel Haviland [20:19]

I think the fastest path to cash for my clients is really a shift in philosophy. So a lot of them come to me and they want lead generation, they want to get more patients, and they’re focused on cash flow of the practice. And don’t get me wrong. I’m not saying that sales aren’t important. Obviously, if you don’t have sales, you don’t have a business. I’m not saying that at all. I work on helping them shift their perspective slightly towards focusing on service instead. Getting them back to what their mission is, why they want to serve their clients, who the best clients are, what they need when they come as patients to them, and how they can best help them get results quickly. Because once you switched back into that service aspect again, you can just see their eyes light up. That passion comes back and all that stress and resistance is gone. So I think the fastest path to cash is to focus on service. 

Mario Fachini [21:15]

Excellent. Number two, what is the biggest problem you see your prospects making and the fastest way they can fix it? 

Rachel Haviland [21:24]

I think the biggest problem really is not thinking strategically. I get a lot of people come to me where they’ve tried various different marketing tactics. It’s easy to find tactics online. You can easily Google and say how do I use Instagram to promote my business? How do I use Facebook to promote my business? But unless you bring it all together into a strategic plan, it’s just not going to work. And not thinking strategically leads to short term thinking. They’re just thinking about, “Okay. What other short term marketing techniques that I can use now to create cash now versus going back to ‘Okay. What’s the long term plan for this business?'” 

Mario Fachini [22:04]

Number three, what is the best way to maximize a customer lifetime value? 

Rachel Haviland [22:11]

I think it really comes back to overcoming that fear of being the face of your practice or your business. Being willing to be authentic, transparent, and vulnerable online and through video and really connecting with people through video. It’s hard. It’s really hard. I appreciate that. It’s something I still struggle with. But it’s through that vulnerability and that authenticity that you will make those true connections, build those relationships, and ultimately grow your business. 

Rachel Haviland [22:41]

I like that. I like that a lot. 

Mario Fachini [22:45]

Last — well, second from last. Books. What is the best book you could recommend? 

Rachel Haviland [22:52]

The best book, pretty much anything by Tim Ferriss. As a scientist, I love his experimental approach. The way he comes up with different ideas and then tests how best to hack it, basically. 

Mario Fachini [23:06]

Excellent. Well, I appreciate everything you’ve shared. I know Expert Authority World has also. Where can we find and learn more information about what you’re doing in you? 

Rachel Haviland [23:16]

So my website is RachelHaviland.com. That’s Haviland, H-A-V-I-L-A-N-D. And also the Health Marketing Academy. So the Health Marketing Academy is where health practitioners get to see behind the scenes on successful marketing campaigns and actually get ideas and inspiration for their own campaigns as well. And you can learn more about that at HealthMarketingAcademy.com. 

Mario Fachini [23:39]

Excellent. I’ll make sure that’s in the show notes as well. Dr. Haviland, it’s been a pleasure having you here. Thank you for sharing. 

Rachel Haviland [23:46]

The pleasure has been all mine. Thanks, Mario. 

Rachel Haviland [23:49]

All right. Expert Authority World, we have another great episode. I’ll see you on tomorrow’s.

SPONSOR Business Book Checklist [23:54]

Why every business needs a book including yours? Would you like to save five plus hours with every prospect, generate more leads, and profit in your business now? Visit BusinessBookChecklist.com and learn how you can implement this in your business today. 

www.EAInterviews.com [24:08]

Hey, thanks for listening to today’s episode. I hope you got a lot out of it. I know I sure did. If you haven’t done so already, I invite you to subscribe to the show. And also be sure to check out EAInterviews.com for complete show notes, the full interview video experience, links to the resources we mentioned, and more. Have a blessed day and I’ll see you tomorrow. 

Learn More About Rachel

Rachel Haviland, PhD is a Marketing Consultant, Author & Speaker, as well as CEO of a health marketing agency based in Tampa, Florida. She is also co-host of the podcast “Reclaim Your Health” and founder of the Health Marketing Academy where health practitioners get to see behind the scenes of successful marketing campaigns and find out what really works in health marketing today.

Dr. Haviland blends 19 years in scientific research, bioinformatics and statistics with cutting-edge marketing techniques to bring a unique perspective to health marketing. An experienced writer, trainer and speaker with an entrepreneurial mindset, she combines innovative marketing solutions with extensive healthcare knowledge to create campaigns that produce results. Dr. Haviland is passionate about helping health practitioners educate, inform and share their expertise to improve the health and quality of their patient’s lives.

Connect with Rachel

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