What Expert Authority World™ is saying about the show:
- Quality professionalismby VirtForce from United States
I can’t say enough about how pristine and professional Mario is in his interviews. He truly wants his guests to have the best experience and recording possible. And not to mention he is fun and knows how to put people at ease in front of the camera.
- How to conquer your limiting beliefsby Dave4syth from United States
Listen to episode 103 an dlearn how to overcome your limiting beliefs. Great advice.
- I can’t believe how much I learned in just one episodeby AwesomeMontana from United States
Mario is knowledgeable, curious and able to bring great guests that deliver value that every business needs to understand! Outstanding podcast!
- Great content!by Cory Lee Leadership from United States
Mario does a great job of providing relevant information and bringing on guests to share their expertise in a variety of fields. Highly recommend his podcast!
- Fascinating interviewsby Bill Ringle from United States
Mario brings on accomplished guests and draws out their expertise and stories in a way that leaves me on the edge of my seat. Keep up the great work, Mario!
- Love It!by Laura Moreno Cabanillas from India
Loving this podcasts, an entrepreneur I really appreciate the energy and passion being shared to help us grow our business. Keep up the great work.
- Boost my Amazon sales!by SurvivalDad from United States
I tap Amazon as one of my sales channels and your interview with John Ghiorso was an eye-opener. Ignore at your own peril!
- Great Podcast for Leadersby grice79 from United States
So much great advice from great people. I especially liked the recent episode on upping your presentation game. Very helpful!!
- Interesting and USEFULby Banking On Music from United States
I love being able to use the info provided by your interviewers to make my career more successful!
- Love It!by LauraMore from United States
I loved the Memorial Day episode, Mario! Thanks so much for creating this awesome podcast!
- Memorial Dayby Dave4syth from United States
I really enjoyed the Memorial Day episode. It was a sincere and heart felt tribute to our veterans.
- Flawless interview styleby GninraeL14 from United States
Mario makes everyone appear even more interesting to me. Great format and style!
- Come here for valueby Joshua User 202! from Canada
Really appreciated this podcast for the raw, genuine interviews. Love it!
- Crisp and interesting interviewsby Joel Goobich from United States
As someone who created one of the first podcasts dedicated to video marketing, I was very impressed by your recent episode about using video. Your interview style is crisp and interesting
- If you are in business, this podcast needs to be on your playlist.by Macstephen1 from United States
Mario has a great conversational style that helps his guests shine. This show is a must if you have an entrepreneurial spirit. It provides thought provoking content that will help any businessperson in their quest for success.
- New Subscriber here and on your YouTube Channelby Angela Brown Oberer from United States
Wow Mario you have a real knack for interviewing. You ask great questions and have a fun way of keeping the conversations lively and interesting. After listening to your episode with Owen Video I subscribed to your podcast and then I hunted you down on YouTube. High Five and great job!
- Very Professional & Engaging Show!by Mitche Graf from United States
Mario is extremely engaging and can hold your attention, and is a great interviewer! He has some great guests that really get into the details of running a successful business. Keep up the great work Mario!
- Great Contentby Pilar S. from United States
Excellent! LOTS of advice from experts. The most recent episode talks about speaking–a must-listen for anyone who presents or is thinking about presenting.
- Great content!by @Mentally_Strong from United States
I really enjoy your podcast each time I listen. The content helps any entreprenur level up with they do. Keep it up and thanks for each episode.
- Professional and Informativeby Bruce at Mindfulness Mode from Canada
Mario Fachini is an excellent interviewer and has terrific guests on the show. I highly recommend this podcast.
- Great Podcastby Amber Fuhriman from United States
I love the topic of this podcast. The episode with Tod Lindsay is super super helpful!!
- Great find!by Reed Stiles from United States
Great message and content. Stumbled upon this due to the cool logo, stayed for the content.
- Great show and great host!by Laurapowers44 from United States
Love what Mario offers! So glad he is doing his show and providing all this helpful info! Keep them coming!
- Walks the walkby Me15463 from United States
Mario encapsulates everything he talks about on the show. Be sure to tune in to this!
- Honest and authenticby Deano3622 from United Kingdom
Wow, just come across this podcast. Mario is such an awesome guy. He comes across so honest and genuine. Loved the content. I honestly don’t know where you find the time?! Keep it up Mario, love how honest and real you are!
- Walks the walkby Me15463 from United States
Mario encapsulates everything he talks about on the show. Be sure to tune in to the this!
- Great and insightful!by Karty12345 from Australia
I really enjoyed this podcast, so much relevant content. Thank you!
- So much Value..!by Alex Dali Rizo from United States
Great content, I really recommend this to any Entrepreneur looking to excel in their path, Mario brings topic experts to teach and inspire your day
- Inspirational Intentional Informationby 10Kforte from United States
This podcast shares the stories from people that are doing whatever it takes to rise up and help others along the way. “What Are You Made Of” is one of the many messages shared on the podcast. There are so many takeaways that are applicable to anyone. I really enjoyed listening.
- Wow!by Tyscoaching from Australia
Just listened to the 'rescue site AED Program' episode! If you love epic stories and inspirational people, this is the podcast for you!
- Motivation on Tapby AnthonyPGarcia from United States
Mario brings on some of the most impactful entrepreneurs to hear from. He dives into the key performance factors of their business. He extracts information very well and keeps the show flowing very smoothly. Definitely a show to subscribe to!
- Starting a Movementby JustMe2say from United States
There are many areas of business and entrepreneurs have an opporunity to gain some insight with this podcast. Excellent interviews!
- Great Podcast For Entrepreneurs!by The Big Game Hunter from United States
Full of knowledgeable guests and useful information that will help you accomplish your goals in business and in life!
- Mario Truly Care About His Guestsby Podcast Junkies from United States
Having met Mario and spent time with him at Podfest I can truly say that he is passionate about his show. He’s genuine and that clearly comes through in his own story and what he brings to every interview.
- Put your thinking cap on!by Sergeson from United States
This is probably one of the most information dense podcasts I’ve listened to in many moons. Each episode could easily be expanded out into 2 or 3 hours. Mario does a great job of asking the right questions to get his guests to reveal great tips, tricks and advice. Sure a lot of information can be applied to an entrepreneur but I found a lot of advice applicable to my personal life. This podcast is definitely worth my time to listen to and I’m looking forward to more episodes to come. Great job!
- Relavant for anyone!by HarloB from United States
I really enjoy Mario and his shows. The Stress and Anger in the Workplace episode was great because it cut to the chase of all the issues around this topic. Great interview!
- Mario nails it!by Mickiezada from United States
I've listened to Mario for a long time...his podcast is well produced, his guests are influencers and authentic authority, and chock full of insights and inspiration for entrepreneurs. Love it!
- Mario is the real dealby jamesnewcomb.io from United States
I’ve known Mario personally and professionally for over a year now. He is genuinely interested in helping people succeed, and consistently over delivers in his interactions and valuable advice with fellow entrepreneurs, podcasters, what have you. In this era of showmen who “give value” only if they think they’ll get something in return, Mario stands out as a man among men. Listen to his show and learn what true leadership and value in the marketplace mean.
- Listening On My Entrepreneurial Journeyby FromLisa2 from United States
I was surprised when I stumbled over the servant leadership that shows up in these episodes. It's collaborative. It's focused on relationships with clients versus transactions. I especially enjoyed the episode on getting clients without "selling" because it's more about genuine relationship building.
- A Giftby Lisa Vogt from United States
Mario uses all his talents, gifts and abilities to produce this life affirming show. It's incredible that we are able to grow our abilities and develop our talents and gifts just through subscribing and listening. Thank you Mario!
- This show is ON FIRE!by tibor.mindsethorizon from United States
Love your show Mario! Your niche is close to mine but I focus more on mindset and manifestation in a business setting. I tuned into episode #103 with Karen Brown which is dope! Keep up the great work!
- Entrepreneur Must Listenby HWoodwriter from United States
If you’re an entrepreneur this is a must listen show. So many inside tips and thought processes behind moving your business forward. Mario does a great job with the guests by asking the right questions at the right time. He and his guests give the information you need to grow your business and leadership skills.
- What a show!!by CWLuecke from United States
Man, do I love interviews with world-changers! Mario does an excellent job gathering the cream of the crop for his show and giving insightful interviews. Check it out!
- Loved it!by Seodrigo from United States
This interview was very enjoyable. Mario brought on a wise guest by the name of Michael Lauria. I loved the interview and Michael's perspective on the topic. He had wonderful insights and around min 31, he hit something very profound. Excited to share what I learned today with others. Way to go!
- Great listenby trinity3712 from United States
Good listen. Great range of guests and topics. Something here is you keep listening will help you in many areas of life and leadership b
- Great Knowledge!by Jon Vroman FRD from United States
Great show Mario! So much valuable information in one episode!
- Excellent show, very imformative!by Shaolin Soprano from United States
Mario loving the podcast bro, great content, immense value. Enjoying these interviews!!!
- Helpful Information!by The Medicare Nation from United States
Love the valuable information on these episodes! Lots of tips & tricks for every Entrepreneur to use. Kudos Mario! Diane Daniels Host of Medicare Nation
- Love Mario’s Attitudeby marisaimon from United States
Mario’s heart shines through his interviews, making these fun and positive, and the people he brings on offer such a wealth of knowledge.
- Lots of Great Info!by DarlajPowell from United States
Mario provides lots of great info and advice in this 7 day a week show.
- Great Content!by LanceJohnson_ from United States
Mario does a great job of share valuable information that every entrepreneur could use and apply to their journey. Great work! 🙂
- Important information!by Allmenow from United States
Very engaging information. Mario draws out experiences and knowledge from his guests. Loved the show!
- Difference-Makerby Unlimited Beliefs from United States
Mario is a master at bringing out, shining a light on, and internalizing the difference-making mindset. His knowledge and experience and mission enable him to synthesize information into diamonds for all of us! What you want is accessible by taking in this show!
- Excellent Informationby Stallion golf from United States
Great advice and information with a wonderful blend of topics! Loved the episode with the british healthcare professional and the ideas shared on how to make the industry better.
- Motivating and valuable informationby Calvin Javier from United States
Great insight on mindset from business leaders and entrepreneurs making things happen. Definitely worth your attention. Will be listening and learning more!
- Good informationby FIRE NATION! from United States
Engaging interview with a british health pro, I was surprised to hear the similarties and the application she has for making healthcare better
- Greatnessby MiaSportFanatic from United States
Have had the chance to listen to one show so far but man, we should be paying for this information. Lots of greatness. Thanks for the heart to serve.
- Listen to the experts - and thrive!by The Marketing Book Podcast from United States
There's a lot of advice out there these days but, sadly, a lot (and I mean a LOT) of is from people with little to no expertise. That's not the case with this gem of a show. Listen to what the experts say and profit from the experience!
- Show is amazing!by JohnnySwim32 from United States
I love learning about mindset and how to master my thoughts. This show provide the tools!
- Great show!by Jefferson_79 from United States
Great information for all businesses.
- Good value!by Audrey purplele from United States
Great information that applies to any business! I really felt he provided value for my time.
- Interesting Topicby Eric Oler from United States
Interesting topic. Great interviews. Keep up the hard work!
- Helpful Advice from Expertsby ichuck2 from United States
Mario talks to experts in a wide range of subject matters and asks good questions to pull out helpful advice.
- What a great show!by Christopher List from United States
Mario really brings out the best in his guests. The police dog trainer had such a great story. Can’t wait to hear more!
- Great!!!by tommye w-c from United States
Great podcast, awesome guests, incredible host!!!
- Fun & informativeby Saoirse Sky from United States
Some people want something fun, others want something informative. This podcast gives you both!
- Great show!by CJThomas6 from United States
Very inspirational show! Appreciate the advice and thoughts shared by the host and his guests!
- Great podcastby Rosie81200 from United States
Great podcast! Love hearing about the guests’ journeys and what they learned from them.
- Never Stop Learning!by Terri in Fairhope from United States
Tune in to this great podcast and host! You're probably really good at what you do (top of your game...an Expert Authority), but there is always more to learn...streamline processes and gain more freedom in your life. It's not always about the bottom line. This one is worth a listen!
- Amazing!by KatieBrooksIV from United States
If you're looking for inspiration, tune in to listen to Mario and his top notch guests. I find that I am always much more motivated after listening to an episode of Expert Authority Effect!
- Wonderful show!by @IV-Heather Tieben from United States
Mario is a great host & puts on a wonderful show. The quality of his interview guests and entire production is impeccable, I couldn't recommend Expert Authority Effect more!
- You Will Not Be Disappointed!by Composer 1853 from United States
Mario does such a great job of engaging his guests from several different disciplines.
- The hardest working man in Podcastingby EOFire.com from United States
Mario brings the HEAT with real energy and FIRE...don't miss the meteoric rise of this show! ~ John Lee Dumas
- Great interviews and guests!by Mel Good Karma from United States
Thanks for hosting such great interview guests. Look forward to hearing more and kudos on so many a week and also videos!
- Fantasticby Jason A. Duprat from United States
Awesome podcast, going to be adding this one to my list. Interesting topics with great interviews, good sound quality.
- Enjoying!by Slordan from United Kingdom
Enjoy listening to Mario and how he opens up the conversations to ensure it’s as relevant to us as listeners!
- Nice variety and interesting topicsby emjgreen from United States
Love the variety of topics presented here on this show. Looking forward to listening to more of Mario's show.
- Super Marioby jamesnewcomb.io from United States
Mario is the real deal and BRINGS IT to his own podcast and everywhere he interacts in the world. If honesty and vulnerability bother you, please move on to the next podcast.
- Great Content! Great Interviews!by No BS Mompreneur from United States
Wow! Really enjoy listening to all these fabulous expert authorities!! Lots of valuable take aways that I can implement into my life. I will continue to listen and share with others!! A+++
- A great addition to build authority and create an impactby Cloris Kylie from United States
A great addition to build authority and create an impact. Also, a different twist on the topic. Engaging. 5 stars!
- Filled with motivation and ideasby Thomas O'Grady, PhD from United States
Mario does a great job interviewing and pulling the stories behind people's stories or success. Good pleasant listen. If you are in a journey of your own, these episodes will give some things to bring into your on life.
- spartancvby spartancv from United States
Great job following your passion, your purpose and creating this podcast to help serve others! Keep up the excellent work.
- This podcast is the bombby Posturedoc from United States
Mario always crushed it, and this podcast is another example of his amazing insights and knowledge!! Great work.
- Wow - love the video show.by Thehighenergygirl from United States
Thank you for the encouragement and tips on how to succeed on video and the repurposing idea.
- Motivating and Inspiring!by KatyJoyWells from United States
Mario brings such enthusiasm to his shows and his content is fantastic. I’m always learning new things to implement or new ways to grow, thanks Mario!
- What a great show!by Gene_HPLN from United States
Awesome podcast! Mario brings great topic, great guests, and it is very easy to listen to. I definitely recommend for anybody interested in business success!
- It's greatby Ian Ryan from United States
Just had a chance to check out your most recent episode appreciate the great insight! Great delivery from the host & can’t wait to dig into future content.
- Love it!by Brendan @ Entrepreneurs&Coffee from United States
I love that this interview podcast doesn't feature the same old folks that everybody has on their show. Keep it up, Mario!
- Amazing!!!!by Lindsey Russo from United States
This show is so impactful! Hearing from the experts and how they take authority in their space is so amazing. Looking forward to more episodes!
- Learned what I didin't even know I neededby Camilla-Jean from United States
Great info. I love the Q episode because I get just quic interst snippets that may get me thinking about where my business might go.
- Fabulous Interviews!by Life&RelationshipCoach from United States
Mario does a fantastic job interviewing really interesting and successful business people who explain how they got to where they are - tips you won't want to miss when your trying to grow your business! Keep up the great work Mario! Coach Riana Milne
- A+ Showby Gisele_Oliveira from United States
I love this show. It's so entertaining and I learn a lot from the interviews. I highly recommend this show if you want to level up his game as an authority.
- Inspiration, transformation, success stories!by Chabo101 from United States
The title of this review should just be enough but it is just more than that. Its life lessons, its listening to personal struggles and how they over came those struggles. Love to hear from people that change the world through their struggle and the lessons that i learn from them are just more than amazing. I love this.
- Great interviews!by AlyciaDarby.com PodcastManager from United States
These interviews are well done and his guests are prepared to give really specific insights and stratagies... great podcast, Mario!!
- Inspiring story of courageby StrongHeart<3 from United States
I love that she found gratitude in her circumstances. lorie is an inspiration
- Powerful!by The Food Heals Podcast from United States
Mario's interviews cover a variety of topics and provide great value in all areas of your life! Episode 15 discusses how change is temporary and transformation is permanent which was really powerful for me. I love this message! Thank you!
- Great content!by Blakeob85 from United States
Great answers to common questions many entrepreneurs have! Thanks Mario for sharing your and your guests' insight!
- Real Actionable Tactics!by MattBMaverick from United States
What I like about Mario's podcast is that he pulls out actionable tactics from his guests that we, the listeners, can actually use. Great show!
- Great Listen!by Real Estate Investor from United States
Mario and his guests provide useful techniques to succeed in any business venture. The interview style promotes learning through real life examples of his guests. Great listen!
- Great interviews!by Matt B 1818 from United States
Love hearing these interviews and learning from people who are top in their industry. Mario is a great host and is not afraid to share his emotion!
- Love itby Duffash from United States
I love hearing interviews of successful business women and taking away what I can learn from their journey. Mario is a great host! I have enjoyed what I have learned so far. Congrats on the launch of your new podcast!
- Strong, professional, enthusiastic!by pm legs from Canada
If you're looking for an interviewer who's going to take you to investigative places to help you be your best you, through your professional life, you'll love listening to Mario!
Listen To The Episode
Subscribe to EAInterviews
3 Expert Authority Insights™ To Apply Now
- The secret sauce is often a really well-defined execution and executed communication plan.
- Just a great product alone is not enough
- You got to have the right leadership team and the leadership team dynamics that can actually take it over the finish line
Wheel of Whatever™
[18:01] What is one company you would love to work with that you haven’t yet that you know you could make a big difference for?
What You’ll Learn In This Episode
**Click the time stamp to jump directly to that point in the episode.**
[0:47] We thank our sponsor, Acorns
[1:38] Why Kim started her business
- Kim found organizations were very frustrated in different areas
- Kim started to see a pattern where the execution was breaking down
- Kim saw the issue that the execution side was not being addressed
[2:33] How Kim’s process work
- Asking questions to allow organizations to do some self-assessment and listening and getting very curious
- Understanding how they self-assess
- Ask questions for whatever plan they’re either currently in right now that they’re looking at
[3:40] What does Kim see in organizations
- Organizations make too many goals
- Missing out on the operational planning side
- The people and the process side
[5:29] How Kim helps her clients
- Asking questions to see what what level knowledge clients have
- The disconnect between people and process
- Look at areas that have broken down
[7:30] Kim’s success story
- A VC funded tech startup was breaking down
- Kim helped them create the team alignment they needed to sell
- The company was acquired equipped with good frameworks
[14:15] Kim’s book, Successes, Failures and Lessons Learned
- Kim was finding that people were forgetting the impact they made
- To be able to execute effectively, you have to have the people being accountable
- A tool that allows employees to look at not only goal setting but lessons learned from the successes and failure
[18:01] Wheel Of Whatever
- What is one company you would love to work with that you haven’t yet that you know you could make a big difference for?
- They’re ready to start executing and investing in their people
[19:23] Time out to thank sponsor, Acorns
[20:37] Imperfect Action Round
- The fastest path to the cash is getting to the heart of what is really holding people back
- The biggest problem prospects are making is assume that everybody should just do their job
- The best way to maximize customer lifetime value is helping people see what they can’t see
[26:50] Thanks to our sponsor, Business Book Checklist
[27:05] We take a moment to thank our sponsor, Acorns
EA Interviews Episode 147. Inspiration, transformation, success stories, and the Imperfect Action Round seven days a week. Join Mario Fachini for today’s Expert Authority Effect Interview.
Mario Fachini [0:13]
I am excited to have Kim Bohr here today. And if you have a company that ever comes up with a plan, I want to ask you how well is it working? I know there’s been times where I create a strategy and it’s like, “This is gonna be awesome.” But does it get done? She’s the CEO of The Innovare Group. She’s an author and speaker and she helps companies execute on their strategy. Because a solid strategy isn’t any good unless it’s executed. I’m going to bring her up right after we thank our sponsor.
SPONSOR Acorns [0:47]
How would you like to grow your wealth easier than you think with the change you probably don’t notice anyhow automatically? That’s why I started the compounding interest snowball investing with Acorns and advise you do too. Get started simply and easily today at EAInterviews.com/Acorns.
Mario Fachini [1:06]
Here she is ladies and gentlemen, Kim Bohr. Kim, how are you doing today?
Kim Bohr [1:10]
I’m wonderful. I’m excited to be here.
Mario Fachini [1:13]
I’m so glad you are here. Because what you’re providing for companies is so beneficial. Like I was saying, there’s been times you can come up with a strategy, but if it’s not executed, it’s really like what’s the point?
Kim Bohr [1:26]
Mario Fachini [1:26]
So I want to know more about how you help people with their companies to execute on the strategies. What even inspired you to start your business in the first place?
Kim Bohr [1:38]
You know, so much of it was a couple of different aspects. One was that I was finding organizations very frustrated where they would talk about months and months spent on these strategic planning sessions. And they really believe these are going to be the things that really dominated their business for the next year. And then circling back around and finding out there was a lot of frustration in all these different areas. And when I started to dig and understand, I really started to see a pattern where the execution was breaking down in a couple of particular areas as well. And realized that this was something that needed to be addressed. Because for as much as time and effort was put into strategy, the execution side was not being addressed, really, at all. And that was really becoming quite an issue.
Mario Fachini [2:23]
So when you’re working with people, how do you figure out if they’re even executing on it or not? What is your litmus test to even start them off?
Kim Bohr [2:33]
So it’s really asking questions. And a lot of times I go back to saying, “So what were the strategic plans for last year? What were you’re really big bets and your big initiatives? How did those go? And start asking questions to allow them to do some self-assessment and listening and getting very curious. And typically inside that, there’ll be a little bit of hesitation. Or, “Well, we did okay in this one area. But we really didn’t do well here.” Or, “You know what? We really overshot what we thought we could do.” And so in really asking some of those questions and understanding how they self-assess, then I start to say, “Well, what’s changing for this year?” And start to ask questions for whatever this plan is that they’re either currently in or right now that they’re looking at. And in doing so I just really start to say, “So then what’s different between what you did last year, the results you got, and how you’re looking at this year?” And quite frankly, a lot of times the answer is that not a lot has changed. That, you know, they’ve worked that strategy even harder and really just forgetting that entire execution piece. It doesn’t really come up.
Mario Fachini [3:35]
It sounds like a lot of them are making resolutions year to year, not actual business goals.
Kim Bohr [3:40]
It feels that way. It absolutely does. And I think for some organizations, the goals, maybe they make too many. And even if you have more than one really key strategic initiative that’s part of your overall strategy you’re trying to initiate, you still need to do the operational planning side of it. And that’s where so much is being missed. And so we talk about execution failing in two particular areas. And it’s really on the people and the process side. And there’s some areas that go deeper in on those. But the people and process side are where if you don’t have that shored up, your execution is pretty much guaranteed to fail, which means your strategy for all those months that you put into it is really going to be quite disappointing.
Mario Fachini [4:20]
So for anyone listening, give me like three things they should look for, maybe for the questions you ask in the beginning. Three things they should look forward to make sure they are executing and also achieving what they’re setting out. Because what’s going through my mind is, you know, I’m ambitious. I think all entrepreneurs are to a degree. I do think I execute well, because there’s a lot of times there’s the small detail things where it’s like, “Ah. We’ll get to that later. Let’s make progress with it.” And I can tell you, that’s one of the weak points. I’ll get everything off the ground but I’ve gotten a lot better. But how do you differentiate, “Hey, let’s do this big moonshot goal even though we need to do these smaller things.” How do you get it off the ground and then flip? Because I tell my clients all the time, “Don’t get stuck in startup mode.” You can get in the hamster wheel of like you would ask me, “What does it take to actually pull off the show?” It’s like you have to, like, get the thing off the ground. But then you also have to essentially break the habit of running 24/7. How do you help your clients with that?
Kim Bohr [5:29]
So great question. So I start by asking those questions. So, “How did last year’s plans go? What worked? What didn’t work? Tell me exactly what worked? What can you really identify and isolate? And are those things that you can replicate? And are you planning to?” Most often than not, we’re over to the other side of the coin, which is these are the things that didn’t go well. And so I start asking those questions to see what what level knowledge they have. Then I start to move into more of the process and the people side. So I’ll ask questions like, “So when you spend all these months on the strategic planning, literally, what did you do next?” And I’ll hear a lot of times been said, “Well, we sent out for the particular clients and spreadsheets to each of the different leadership teams. And we brought the leadership team together and said, ‘Okay. Here’s what’s happening. Here’s each of your plans. Now, go make it happen.'” And the breakdown there, there’s a few different areas. So then I’ll ask the question around, “So how are your people doing? How’s the people side of the business going? How’s the turnover looking? What areas do you feel like are struggling the most that you’re most dependent on?” And the reason I’m asking those questions is because what we’ve learned from the work we’ve done is that, the disconnect between people and process with having that direct correlation to execution is generally where all the problems lie. And we’ve often find that when a plan is set and all those leaders are brought in the room to say, “Okay. Here’s the plan. Now, go.” There’s a couple areas that have broken down. One is oftentimes having enough of the perspectives included. But the other is allowing those leaders to then operationalize and plan. And so they end up going off. And many times just operate in their own silos. And so that’s definitely one of the areas that we know creates a tremendous problem.
Mario Fachini [7:17]
So out of all the people you’ve helped, who would you say is your biggest success story? You don’t need to necessarily name them. But paint the scenario of what their business was like prior and then afterwards working with you.
Kim Bohr [7:30]
So there was a very well – VC funded tech startup that really had revolutionized some areas of the cybersecurity space. And I was brought in to help them create the team alignment they needed because the execution was breaking down. And they didn’t know what the pieces were yet. So when we came in, it was very much like I described, asking a lot of questions, asking how did things Initially execute, how are people operating today, what’s happening to the turnover, that sort of thing. And then when we started to realize was that the the directors who were really in charge of making sure all the plans landed really well really weren’t communicating with each other. And they felt like the each of the problems they had were within their own functional area. They didn’t realize that they could be sharing these experiences and actually supporting and benefiting one another. So the first area we did is we really started to shore up their team alignment and have them start to operate as a leadership team collectively, not independently. And then we start to look at what was some of the process pieces that were breaking down. And a lot of it has to do with communication. So as simple as that sounds, the secret sauce is often a really well defined execution and executed communication plan. And it’s about helping people understanding where we’ve been, where we are, and where we’re going. And then what we ended up doing was really working on what some of the skill set that’s lacking between some of the leaders and some of the people that have to pull this off. And the reason this was so important was because this organization was trying to sell. They were trying to come out of the funding, they were looking to be acquired. And so we had to really get these pieces shored up so that acquiring companies would see them as having it all together and being able to actually produce the results they said they could. And so the great outcome of it was that we were able to have all those pieces together. We helped them get what needed to be done to execute. They did get a buyer. Then we stuck with him to help them pull through into that new organization. And help them bridge some of those pieces that they needed to happen. And all the while what we were doing was really trying to help give them skill set and and frameworks that they could then take themselves and go on when we’re well out of the picture. And so that was a very exciting piece because they’ve even come back and credited us that, if it wasn’t for the work we were doing, they’re not sure they would have actually been able to keep everything together in order to get to that finish line that they were looking at. Because just a great product alone was not enough to do it.
Mario Fachini [10:22]
That’s interesting that you’re saying some of the things that’s reminded me of an episode I did with Terry Lammers. His background is in mergers and acquisitions. And it’s like parallel where you can have a great product, you can have a great business, but if it’s not a company that’s sellable, I mean, you and I can have a great dialogue or whatever. But if we can’t replicate that to the team, the communications break down, the systems and the processes. You don’t really have a company. You have you with an LLC attached to it, maybe. I’m not an attorney or played one on TV, so ever leave me alone for that. But it’s so great that you helped them do that because now they have a chance to get acquired.
Kim Bohr [11:06]
Right. It’s all about the team alignment. So you know in that cases, I’m sure he had shared it, yes, the product is one thing. But you got to have the right leadership team and the leadership team dynamics that can actually take it over the finish line. And that’s what we were really helping them with is the technical expertise is very common in a lot of these VC funded startups and a lot of organizations in general. But the leadership side, the communication side sometimes becomes a little bit more of the challenge and the opportunity. And so that’s really important work that we do. We’re really excited when we’re able to work with organizations that way. And a lot of it is just to help them see those blind spots they can’t see. And we’re always trying to help people understand. We’re not trying to come in and bring heavy process. Literally, we talk about aligning people and process. It’s at the most critical, yet probably surprisingly, fundamental level where people think they’re communicating. And they’re just not communicating quite in the same way that actually brings people on board and has them want to go on that journey with you.
Mario Fachini [12:11]
I agree 100 percent. I mean, if there’s one thing anyone can learn, whether it’s personal or professional, managing expectations, or managing client expectations, or team, or whatever, all it takes is one person expecting another thing in any area of life and not getting delivered on that promise and problems happen. And it’s also surreal because wasn’t I just saying right before we went live out of all the stuff, the tech is not the most important.
Kim Bohr [12:39]
Right. It’s true.
Mario Fachini [12:41]
It’s helping out a lot right now. I’m very thankful. And would you agree it looks awesome and this is the best yet.
Kim Bohr [12:48]
It is. Yes. I’m very pleased. I’ve learned a lot just in our conversations already about it.
Mario Fachini [12:53]
But at the same time, I know we could be having dinner somewhere enjoying each other’s company with a group of people and have a lot of great conversation. And we don’t need the tech there to do it.
Kim Bohr [13:06]
Mario Fachini [13:07]
And I’m so glad you’re out there bridging that gap for people with the processes and the people. Because I saw something when you were saying, “A lot of these companies, they’re tech oriented.” Like, “I get it.” They’re very good with the tech. And they’re very good with the tech.
Kim Bohr [13:27]
Exactly. And sometimes it’s not just tech, right? There’s a lot of organizations that because you’re an expert –
Mario Fachini [13:33]
Kim Bohr [13:33]
– in that thing, you launch a business because you’re an expert in that thing. And it doesn’t always mean you’re an expert in people dynamics or in communicating really effectively. So people are following you. And so it’s just a piece. It’s a skill set development, quite frankly, that anybody can acquire. And it’s something that once you realize and have it in place, it makes a world of difference. Which is what it’s all about. That’s how we get to business growth and personal growth.
Mario Fachini [14:05]
Are you guys hearing this? This is awesome. I’m so glad you’re sharing it. And I bet you share a little bit of it in your book too.
Kim Bohr [14:15]
Yeah. So the book is a tool that we use that will pull into the people side. And depending on what the dynamics are, what we need to do, and shore up. One of the things the reason the book came to fruition, which is the Successes, Failures and Lessons Learned, is it actually came into play because we are moving through such a busy society. And in our American culture, businesses are extremely busy the whole more with less as the way we do it now. And so in working with a lot of organizations, a lot of leaders, what I was finding was that were people were just simply forgetting the impact they made. It was a checklist. “Let me check this thing off. Let me move to the next level of whatever is on my list.” And so what I was noticing was that we were really starting to have exceptional people going unrecognized or really not a part of that leadership pipeline. And so when we talk about having to be able to execute effectively, you have to have the people being accountable to their role, wanting to own the role they’re doing, understanding how their work matters, and really ties to the strategy of the organization. And so what I created in this book was a 12 week guided professional journal. And it allows employers to really put a tool in the hands of their employees that allows them to look at not only this goal setting, but really accountable at the week to week impact of the successes and failures, which is intentionally used as a catalyst for growth. And the lessons learned from both. So that you can see real measurement in the impact you’re making. And so it’s a really key tool when we’re talking about from execution standpoint, where we’re seeing gaps and people not feeling that their work is mattering, or competent, or all this other sort of thing. So it’s a tool that we pull out when we’re really heavily in developing that side of an organization to improve the execution.
Mario Fachini [16:06]
Well, it sounds like it’ s- I already know, it’s working with companies. But it sounds that way also.
Kim Bohr [16:13]
It is. And it’s really exciting to know that it’s having an impact. And whether it’s from an individual perspective, or it says we’re talking about here, these teams that need better alignment. It’s making a difference. And that’s why I got into the work I have done, is to really make a bigger impact, and help people see that some of these small elements can make really big difference in their business and their professional growth.
Mario Fachini [16:37]
And that’s the thing, it’s one of my favorite things to help people with, is because that statement right there, some of the smallest things do make the biggest difference. You know, if you’re talking sales, how about just following up with people. I mean, it could come down to, “Ah. I don’t really want to” versus “I’m going to shoot that one email.” For my own show, there’s guests that have been on the show because I was like, “You know what? I followed up a couple of times. I’m going to do it one more.” And that one more was the time they go, “Oh, yeah. I’ve been so busy. Thanks for your patience.” Yeah. Click. And within five minutes, I get the booking email. There’s probably a dozen people that have been on just because of one quick click, click click.
Kim Bohr [17:22]
Persistence. You know, that persistence and having the compelling message and the follow through. And I think that we’re just aren’t – we’re so busy. We have so many distractions. And some of those distractions are legitimate business distractions. And so –
Mario Fachini [17:38]
But not 95 percent of them.
Kim Bohr [17:40]
But not 95 percent. So how do we cut through the noise to say, “Okay. I need to really track my movement in this way.” And in a way that I can look back and actually say, “Okay. Here’s what I did well. Here’s what I didn’t do well.” Big or small in either of those cases. And then start making the adjustments that we need to make.
Mario Fachini [18:01]
Well, I only have one more question for you before we go to the Imperfect Action Round. And I call this the Wheel Of Whatever. And it’s just whatever. And for you, I want to know, what is one company you would love to work with that you haven’t yet that you know you could make a big difference for?
Kim Bohr [18:22]
What a great question. So one of the companies that I have been in conversations with for some time is a local organization that just – I mean, it’s growing tremendously. And it’s in the – well, it’s Smartsheet. And so we’ve been really talking about they’ve been growing so tremendously. We’ve been really talking about the people side of their execution. And they’re really good at executing so effectively technically. And now, they’re ready to start executing and investing in their people. So we’ve been talking a lot and hopefully we’ll be able to find something that fits. And so I just love the work they’re doing and the culture they’re creating. And I think that would be a really fun one to work with as well.
Mario Fachini [19:15]
Excellent. Well, I’m glad you shared that with us. Thank you. We’re going to thank our sponsor. And we’re coming back for the Imperfect Action Round.
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Mario Fachini [20:37]
And we are back with the Imperfect Action Round. Kim, are you ready to take imperfect action?
Kim Bohr [20:42]
Mario Fachini [20:43]
First question, what is the fastest path to the cash in your experience?
Kim Bohr [20:49]
I think it’s getting to the heart of what is really holding people back. So what is that piece that they’re just struggling with that they just don’t know that’s holding back from executing. And so really looking at helping them unlock that, it’s the piece they just can’t see. And they’re waiting for someone to show them that light.
Mario Fachini [21:08]
Excellent. Number two, what is the biggest problem you see your prospects making and the fastest way they can fix it?
Kim Bohr [21:15]
Oh, the biggest problem I’m seeing is that people assume that everybody should just do their job. That they should just know what their job is and just do it. And that they don’t really – they make the mistake of not understanding that regardless of how qualified or tenured somebody is. And they still need leadership. And they need communication. And they need guidance and really passionate driven reasons to be there. And when we can do that, then everything syncs up and aligns. And I think that’s one of the biggest mistakes people are making right now. It’s just not realizing that one simple thing will make a huge difference in their business.
Mario Fachini [22:00]
Excellent. Number three, what is the best way to maximize customer lifetime value?
Kim Bohr [22:07]
You know, it’s about helping people see what they can’t see. And so really understanding what is it in their business that they don’t realize is broken or disconnected. And then helping them give them the tools specifically to shore it up and be able to move forward. So our work isn’t intended to be sitting in their basement forever. We’re trying to help them equipped with what they need and get them on their way. And so we can help them understand what is it in the business that will help them grow and something that they don’t see. They’re delighted and then we give them that skill set they need and off they go.
Mario Fachini [22:47]
Books. You wrote one. I’ve wrote some. But let’s give some recommendations of books that have made a big difference in your business.
Kim Bohr [22:59]
So one of the ones I, as a leader, that – as a business executive before even starting my own firm and growing in other businesses and operations and things, I was not the most effective leader in my early years. And I couldn’t get really strong feedback on that. And so I picked up Marshall Goldsmith’s book, What Got You Here Won’t Get You There. And that today is still a book I highly recommend. Because if you don’t have that connection of head and heart and understanding how to really lead, your business won’t grow to the ability that it can. So you might think your business is great now. And if you’re a terrible leader, imagine what it can be if you really make that investment. So that book I highly recommend even to this day. It has not gone out of style.
Mario Fachini [23:49]
That’s funny but it’s true. If you think you have a good business and you’re a terrible leader. But how many businesses – like, I was joking about earlier, you can have the skill set, but you might not have the people skills, the business side, the systems, the processes, any of that. And that’s good, congrats for starting it. But also when you start growing it, if you’re yelling at everyone all the time and can’t get stuff done, that’s no good either. I’ve found a lot of people they’re control freaks. And the business stops – you know, the business starts and stops with them. And unfortunately, it’s at the end of their arm because they don’t trust anyone else. And it’s sad.
Kim Bohr [24:32]
It is sad. It is sad. It’s a hard fix to to want to look at yourself and say, “Okay. Clearly, what are the things I need to do in certain leadership areas?” And just imagine how much more the business can be successful, how much more aligned your employees can be and engaged. And it all translates into dollars. That’s the reality. It really does. And it also translates into work. It’s work you have to do and you have to look at yourself that way too.
Mario Fachini [25:06]
Yeah. And I’m by no means perfect. I’m great at the things I do great and the stuff I’m not. I’m very thankful for my team because there’s no way 80 percent of this would be happening without them. So thank you for the recommendation. And where can people find more?
Kim Bohr [25:26]
So we have put up a page that we’re really excited to share that is for the viewers here right now today. So they go to TheInnovareGroup.com/ExpertAuthority, they will find three complimentary resources that they can take advantage of today focused around seven reasons that most strategic plans fail. And it gives a little bit of consideration of what to do. The other piece is three steps to take to improve communication when you’re rolling out and executing on a new strategy. And then the third is an opportunity to speak with me if there’s interest. So that’s at TheInnovareGroup.com, which is T-H-E-I-N-N-O-V as in Victor-A-R-E.com/ExpertAuthority. And those resources are available for your listeners right now.
Mario Fachini [26:22]
Well, thank you very much. And I’ll make sure there’s a link on the show notes page on EAInterviews.com.
Kim Bohr [26:29]
Mario Fachini [26:30]
Kim, it’s been an absolute pleasure. Thank you for joining us today. You’ve shared a lot of Ex
Kim Bohr [26:37]
Thank you for having me. I’ve absolutely loved it. I’m excited.
Mario Fachini [26:42]
All right. Expert Authority world, we have another great episode here today. I’ll see you tomorrow. Have a great day. And God bless.
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Hey, thanks for listening to today’s episode. I hope you got a lot out of it. I know I sure did. If you haven’t done so already, I invite you to subscribe to the show. And also be sure to check out EAInterviews.com for complete show notes, the full interview video experience, links to the resources we mentioned, and more. Have a blessed day and I’ll see you tomorrow.
Learn More About Kim
Kim Bohr (Boar) is the CEO of The Innovare Group, a company renowned
for diagnosing and repairing organizational and leadership disconnects.
She works with companies and leaders to help them assess, align, and
accelerate their strategic priorities that impact talent, execution, and
As the founder and chief strategist of The Innovare Group, her mission is to
make business better from the inside out. With over 20 years of experience
as a cross-functional leader and executive advisor, Kim has worked with
Fortune 1000 companies, mid-market growth organizations, and emerging
startups to cultivate a holistic understanding of sustainable success.
Kim is a sought after speaker on the topics of strategy execution,
leadership, and business growth, Her book, Successes, Failures & Lessons
Learned, is a 12-week guided professional journal designed to be a
valuable tool for companies to put into their employees’ hands to foster
ownership and accountability over performance, execution, and career
development goals. The outcome for the organization is greater team
alignment between people+process.
Outside of The Innovare Group, Kim is an adjunct faculty for Seattle
University where she teaches MBA and undergrad classes on business
strategy, operations and leadership. Kim leverages her extensive
professional experience into humanitarian work and volunteering. She’s
served on the National Board of Directors for Susan G. Komen, and
commits her time to several other worthy causes.
Connect with Kim
- Website | Public Figure/Speaking Site
- Website | Company
- Facebook | Public Figure Page
- Facebook | Company
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