Jack Tompkins is the owner of Pineapple Consulting Firm based out of Charlotte, NC. He helps you analyze and visualize your financial and marketing data in interactive charts, graphs, and dashboards so you don’t have to deal with the annoying data gathering or manipulating of it! His goal is to help you grow profitably and efficiently by helping you not just
know your numbers through and through, but also visualize them to quickly get the full picture.

What Expert Authority World™ is saying about the show:

  • Great show!
    February 9, 2024 by Gisele_Oliveira from United States

    I'm absolutely hooked on this podcast! Huge kudos to Mario for consistently delivering top-notch episodes. Keep up the fantastic work!

  • Amazing Guests, Real World Advice
    July 14, 2023 by Demi @ Comcastro.com from United States

    Just wanted to say thank you, Mario! Great practical ideas and such enthusiasm. I recommend this show for anyone looking to change their mindset through access to access to some great real world inspiration.

  • These podcasts have some great nuggets!!
    April 14, 2023 by Jen from Fort Worth from United States

    Mario has an A guest list that go out of their way to give you their best tips to be successful in your business endeavor. I’ve learned so much in a short amount of time. Highly recommend!

  • Inspiring Real World and Practical
    March 11, 2023 by SheriTraxler from United States

    Love the inspiration of “hey if they can do this so can I “ And that there is practical ideas from their expertise too Also love the variety of times

  • SUPER PRO production, and better content
    February 17, 2023 by JoshRamsey from South Africa

    Hits the nail on the head, and brings practical insight while doing it!

  • Enthusiasm and experience
    January 10, 2023 by Cfow110 from United States

    Mario is an enthusiastic experienced interviewer. He creates conversations with great content but also leaves room for some whimsy with his imperfect action round questions.

  • What an Enjoyable Show!
    December 21, 2022 by BretRidgway from United States

    Mario Frachini is the consummate pro when it comes to being a podcast host. The time just flew by and the conversation was great!

  • Great Show!
    July 22, 2022 by erseburse from United States

    Always providing great content- keep it up!

  • Insightful, inspiring and empowering!!
    May 6, 2022 by Anya Bartholomew from United States

    This is a gem!! You've got to pay attention to "little" things to appreciation the power of this incredible useful information!! The more you listen, the more you love it! Try and you'll see!!

  • Love love love
    May 6, 2022 by Tanyamariedube from Canada

    What a great show. I loved listening to your episode with Dave Lorenzo on the 60 Second Sale. As someone who loves sales (but loathed them when I started with cold calls and cold door knocking), I loved what he said about hearing the word “no”. In sales, we are trained to look for the no’s. It makes us really good at it if we can really get into it. What you two were talking about with regard to how our limitations are i’’our minds really resonated with me. I love that because it’s a game changer when you understand that sales is just about helping people solve a massive problem and getting paid for it and then taking imperfect action, get on your feet and have fun. Thanks so much! Love this show.

  • Amazing podcast!
    January 24, 2022 by maddie@podcastingyou from United States

    This podcast is incredibly informative and empowering! Each episode is an insightful deep dive into an entrepreneurial story that highlights tenacity, innovation, and advice to help you level up in your own journey.

    January 18, 2022 by Mitko I. from Bulgaria

    A ton of value, keep rocking!

  • Great show!
    January 7, 2022 by Gisele_Oliveira from United States

    I love this show. The host is really entertaining and the content is pure gold. This podcast became my top show. Keep up the great work, Mario!

  • Insightful and wide ranging
    January 7, 2022 by purpletom111 from United Kingdom

    This is an excellent podcast for anyone looking to optimise their business. Mario is a fabulous host with brilliant questions and a relaxed, friendly demeanour. I loved Episode 261 about Growth Marketing, really useful - high product quality is the best marketing strategy out there!

  • Brilliant insights from the best…
    December 27, 2021 by jxywvut from United States

    No matter what big business mountain you are trying to summit, the EA podcast has something amazing to inspire and teach you how to start or scale your venture. I love tuning in every day to learn actionable insights from a new expert or industry. So much value to sink your teeth into. Give it a listen!

  • Top Notch Quality Content for Authentic Leaders
    December 1, 2021 by dropinceo from United States

    A meticulous production, a highly professional host with authentic conversation creates an amazing experience for the listener. A must listen for insights and inspiration for the Entreprener or C-Suite Leader.

  • Love it!
    November 30, 2021 by Mariann!! from United States

    It’s definitely worth your time if you are trying to stay informed.

  • Actionable and Inspiring
    October 29, 2021 by Ben_Cook28 from United States

    I appreciate the authenticity, quality of the guests, and insights from this podcast

  • Essential content for your entrepreneurial journey
    October 17, 2021 by MCarmen Baldovi from United Kingdom

    Mario’s interviews are full of valuable tips from business experts that you shouldn’t miss in your entrepreneurial journey. Listening to this podcast is being a massive help for me and I hope it is for you.

  • Wealth of Information
    October 8, 2021 by KPM D. from United States

    Great interviews. Always great to have the opportunity to hear from experts in their fields and glean from their years of wisdom. Keep up the good work!

  • Packed with actionable content!
    October 8, 2021 by mwforrester from United States

    Mario has a top-notch podcast with outstanding guests! I’m able to come away with information that I can apply to my own business, to generate growth and increase my ability to provide positive impact. When you spend your time to listen to an episode of EA Effect you can be sure that you will get an amazing return on time investment.

  • Powerful!
    September 3, 2021 by MichaelUnbroken from United States

    This is the show I needed 13 years ago before I ruined my first business. I think being able to have tangible and practical insight from people who are one step ahead of you is everything congrats to Mario for an amazing show! - @MichaelUnbroken

  • First Rate Host and Brilliant Guests
    September 3, 2021 by Wade Galt from United States

    Mario is an extremely well prepared and professional host that gets the best out of his guests. He interviews fundamentally sound guests to share powerful business strategies and wisdom. Definitely worth your time to listen.

  • Great show.
    August 28, 2021 by mdaciuk from Canada

    Excellent interviews and guests. Liked the show on how to defend your reputation. “Customers, communities and critics.” Good way at looking at stakeholders. Thanks for the great content.

  • Great topics - and tips!
    August 27, 2021 by Kate | EOFire from United States

    Loving Mario’s podcast! Not only does he hit so many great topics, but his episodes are filled with tips and strategies you can actually use right now. For example, I just listened to his episode about Podmatch with Alex SanFilippo, and Mario doesn’t just read off a list of questions and move through the interview robotically - he actually has a conversation, and shares his own experiences with the power of guest podcasting and why others should be doing this to grow their own audience. Thank you, Mario! Keep up the heat!

  • So glad I found this podcast!
    August 13, 2021 by Nate804 from United States

    I’m so excited to continue jumping into episodes of this podcast. So much knowledge from so many successful business men & women. Adding this to my weekly workflow for sure!

  • So much information
    July 23, 2021 by abal31 from United States

    Such a great show. So much information and helps with many areas of our business.

  • 0285: Sales Driven Agency: Helping Founders Become Predictable, Sustainable and Scalable
    June 28, 2021 by Mary2577 from Philippines

    Thank you so much and keep on doing more great show.

  • Easily One of My Favorites
    May 7, 2021 by ScottDGray from United States

    I recently discovered Expert Authority Effect. It’s quickly worked it’s way onto my list of must listen podcasts. The episodes are less than an hour and packed with great information from top-level entrepreneurs.

  • Priceless Content!
    May 7, 2021 by megan@podcastingyou from United States

    Mario does such a good job covering a variety of topics. His guests offer awesome advice as well. I would recommend this show to anyone looking to learn more about entrepreneurship!

  • Very helpful
    May 7, 2021 by Luke and Susie from Australia

    As a business owner I love being challenged to see things a different way and be reminded of how to do thing better. This podcast has been so helpful to do that.

  • Great Show
    May 6, 2021 by emj-js from United States

    Mario does an excellent job being fun an entertaining while asking insightful questions to draw out the experise of his guests. Thoughtful, helpful conversations to make work and life better. Thanks!

  • Smart Ways to Gift
    April 26, 2021 by Michelle Kaplan from United States

    I learned some key things during Mario's interview with Chelsea Martin on gifting. What stands out is how impactful direct mail really is and how important a customized presentation of your products not only creates happy customers, but also a great referral source. Thank you!

  • Heart Centered Success
    April 18, 2021 by Macnjacs from United States

    Your interview with Brandon Fong was great. I appreciated the fact you started with the 3 steps, it was so valuable it really made me want to hear more. Thanks!

  • Love this show!
    March 12, 2021 by Gisele_Oliveira from United States

    This is so far my favorite podcast. It’s been my weekly dose of motivation and inspiration. Keep up the great work, Mario !

  • So much value!
    March 7, 2021 by Loose Seeds from United States

    The conversation with James, Sana and John Lee Dumas was awesome. Unique questions were asked by the hosts and JLD responded with gems that I stick right into my pocket. Thanks for this valuable info on how to up my podcasting game guys!

  • Always Enjoy Mario's Interviews!
    March 5, 2021 by HarloB from United States

    I really enjoy Mario and his shows. The Stress and Anger in the Workplace episode was great because it cut to the chase of all the issues around this topic. Great interview!

  • Great Podcast
    March 5, 2021 by 11Dreamer11 from United States

    Really interesting interviews that are really well done! Great listen and great for inspiration.

  • Innovative
    February 22, 2021 by Michelle Kaplan from United States

    I love Mario's energy! It captures my attention throughout his podcasts. Listenng to him and his guests, their ideas, actions, and accomplishments makes me brainstorm what's next for my business. Relevant and fresh!

  • Inspiriation 7 Days A Week!
    February 19, 2021 by ST Rappaport | LifePix from United States

    Mario doesn't miss a day. No matter what is going on, there's an episode relase. Mario is on a mission and nothing is going to stop him. He's a real model to be doing these interviews!

  • An Expert on Experts!
    February 12, 2021 by Powerful Eric from United States

    Love this show! Mario's show is a asset to podcasting. Thanks for helping others Mario!

  • Now I know
    January 22, 2021 by Margo Lovett from United States

    Mario, I see how active and generous you are in Podcast Paradise. Today, I listened to a few of your shows - episodes 1 & 59. Episode 1 brought me into the moment of prayer. You produced a show according to the Spirit. Now I know why you are so generous, able to operate from your seat of genius. Margo Lovett

  • Keeping the Books
    January 15, 2021 by E-World from United States

    Great interview with Judith keeping Net Profits as key thing to look at. Interesting point she made some owners make 30 millions but not enough Net to take a paycheck.

  • Excellent podcast
    January 12, 2021 by Atomickitten99 from United States

    I’m enjoying the guest interviews. They are packed full of great nuggets! Thank you.

  • Unique - Engaging - Bold
    January 2, 2021 by Paul D Johnson from United States

    As host of interveiw based The God Zone Show podcast I fournd Mario's show uniquely valuable in providing inpriation and engouragment for my work.

  • Fun, insightful, and quality production
    December 23, 2020 by koltrass from United States

    Mario brings in top-notch guests for engaging conversations on a variety of topics. Moreover, his attention to technical (e.g. audio, editing) quality is obvious and makes a difference. Listen to be entertained and enlightened!

  • Inspiring interviews to take the next step!
    December 12, 2020 by BillableWithBaby from United States

    Inspiring interviews with interesting entrepreneurs inform and motivate you to take things to the next level. Always good things to learn and implement. Thank you Mario!

  • Pure value, I love it
    December 4, 2020 by Jdoggg222 from United States

    Mario has a way of asking the questions I am wondering as the guest is speaking. He seems to intentionally ask the questions that most benefit you as a listener. Great podcast!

  • Loved the Craig Handley Episode
    November 13, 2020 by MHillfan from United States

    Mario’s energy is infectious and Craig Handley is a character and some. But really every episode brings out the uniqueness of each guest. This pod has become one of my must listens›

  • Inspiring. Informative.
    November 6, 2020 by SunDevil from United States

    Mario is incredibly inspiring and does something few other podcast hosts can manage to do… allow his guests to actuall talk at length and answer his questions. He offers great information and I really appreciate that he is invested in what his guests have to offer as well. Other podcasts come across as an ego stroke for the host, but this podcast is truly here to help guests share their stories as well to the benefit of the listener. Worth subscribing.

  • Game changer
    October 30, 2020 by Player's Handbook from United States

    This podcast is informative and inspiring. I love it!

  • If you are a wanna be entrepreneur look no further!
    October 23, 2020 by Elisa Di Napoli from United Kingdom

    Great podcast full of interesting insights. The host is engaging and thoughtful and I can say I have enjoyed listening to each episode!

  • Amazing Interviews not to miss!!!
    October 16, 2020 by Jbower1282 from United States

    Consistantly uniques interviews or amazing people really making it happen.

  • Mario is a great host with great questions!
    October 16, 2020 by alexdesigns from United States

    Take a few minutes out of your day to listen to Mario. He is a super smart guy and I love the questions he asks his guests.

  • A great podcast for dreamers and do-ers!
    October 16, 2020 by Chiquita2727 from United States

    Lots of great information and inspiration for anyone who wants to turn dreams into reality. Mario brings a lot of spot-on information to this podcast.

  • Great Show
    October 9, 2020 by Palminchen from London from United Kingdom

    Love the broad selection of topics for inner

  • Amazing inspirational stories
    October 9, 2020 by Nicholas Lee 18 from United Kingdom

    This podcast is so good. The stories from the people sharing their stories about their struggles in life and how they overcame these struggles is just inspirational and helped me push harder when things get tough. Keep up the good work with these amazing interviews Mario.

  • Fantastic
    October 9, 2020 by sttoggyigctdrvy from United States

    Mario goes above & beyond on his show. Lots of great information for his listeners!

  • Top Learning
    October 2, 2020 by BLNT PPTT from Hungary

    Love hearing these great interviews with a great host. Keep up the good work!

  • Mario inspires!
    September 18, 2020 by CHRISTOPH - HABITFREAK from United States

    These interviews are fantastic. Mario inspires with great questions that draw out great answers from his guests!

  • Expert authority!
    September 18, 2020 by Tara Williams Phone from United States

    Mario shares some amazing people on this podcast and they have some gold to share!

  • Great show!
    September 10, 2020 by Karen @ Interview Valet from United States

    Mario is an awesome podcast host! I love the FB Live interviews and the opportunity for listeners to engage in real time. The audio and video quality is spot on every time. Be sure to subscribe so you don't miss anything! You won't be sorry.

  • A Podcasters Inspiration!
    August 14, 2020 by JamieKullman from United States

    Mario has so much insight and delivers such incredible value through his show. I just started listening, but I've already learned so much from him and his wonderful interviews. Keep up the awesome work!!

  • Quality professionalism
    August 6, 2020 by VirtForce from United States

    I can’t say enough about how pristine and professional Mario is in his interviews. He truly wants his guests to have the best experience and recording possible. And not to mention he is fun and knows how to put people at ease in front of the camera.

  • How to conquer your limiting beliefs
    July 31, 2020 by Dave4syth from United States

    Listen to episode 103 an dlearn how to overcome your limiting beliefs. Great advice.

  • I can’t believe how much I learned in just one episode
    July 29, 2020 by AwesomeMontana from United States

    Mario is knowledgeable, curious and able to bring great guests that deliver value that every business needs to understand! Outstanding podcast!

  • Great content!
    July 15, 2020 by Cory Lee Leadership from United States

    Mario does a great job of providing relevant information and bringing on guests to share their expertise in a variety of fields. Highly recommend his podcast!

  • Fascinating interviews
    July 10, 2020 by Bill Ringle from United States

    Mario brings on accomplished guests and draws out their expertise and stories in a way that leaves me on the edge of my seat. Keep up the great work, Mario!

  • Love It!
    June 26, 2020 by Laura Moreno Cabanillas from India

    Loving this podcasts, an entrepreneur I really appreciate the energy and passion being shared to help us grow our business. Keep up the great work.

  • Boost my Amazon sales!
    June 19, 2020 by SurvivalDad from United States

    I tap Amazon as one of my sales channels and your interview with John Ghiorso was an eye-opener. Ignore at your own peril!

  • Love It!
    June 16, 2020 by LauraMore from United States

    I loved the Memorial Day episode, Mario! Thanks so much for creating this awesome podcast!

  • Flawless interview style
    May 29, 2020 by GninraeL14 from United States

    Mario makes everyone appear even more interesting to me. Great format and style!

  • Come here for value
    May 29, 2020 by Joshua User 202! from Canada

    Really appreciated this podcast for the raw, genuine interviews. Love it!

  • Crisp and interesting interviews
    May 22, 2020 by Joel Goobich from United States

    As someone who created one of the first podcasts dedicated to video marketing, I was very impressed by your recent episode about using video. Your interview style is crisp and interesting

  • If you are in business, this podcast needs to be on your playlist.
    May 22, 2020 by Macstephen1 from United States

    Mario has a great conversational style that helps his guests shine. This show is a must if you have an entrepreneurial spirit. It provides thought provoking content that will help any businessperson in their quest for success.

  • New Subscriber here and on your YouTube Channel
    May 15, 2020 by Angela Brown Oberer from United States

    Wow Mario you have a real knack for interviewing. You ask great questions and have a fun way of keeping the conversations lively and interesting. After listening to your episode with Owen Video I subscribed to your podcast and then I hunted you down on YouTube. High Five and great job!

  • Very Professional & Engaging Show!
    May 15, 2020 by Mitche Graf from United States

    Mario is extremely engaging and can hold your attention, and is a great interviewer! He has some great guests that really get into the details of running a successful business. Keep up the great work Mario!

  • Great Content
    May 10, 2020 by Pilar S. from United States

    Excellent! LOTS of advice from experts. The most recent episode talks about speaking–a must-listen for anyone who presents or is thinking about presenting.

  • Great content!
    May 1, 2020 by @Mentally_Strong from United States

    I really enjoy your podcast each time I listen. The content helps any entreprenur level up with they do. Keep it up and thanks for each episode.

  • Professional and Informative
    May 1, 2020 by Bruce at Mindfulness Mode from Canada

    Mario Fachini is an excellent interviewer and has terrific guests on the show. I highly recommend this podcast.

  • Great Podcast
    May 1, 2020 by Amber Fuhriman from United States

    I love the topic of this podcast. The episode with Tod Lindsay is super super helpful!!

  • Great find!
    May 1, 2020 by Reed Stiles from United States

    Great message and content. Stumbled upon this due to the cool logo, stayed for the content.

  • Great show and great host!
    May 1, 2020 by Laurapowers44 from United States

    Love what Mario offers! So glad he is doing his show and providing all this helpful info! Keep them coming!

  • Walks the walk
    May 1, 2020 by Me15463 from United States

    Mario encapsulates everything he talks about on the show. Be sure to tune in to this!

  • Honest and authentic
    April 17, 2020 by Deano3622 from United Kingdom

    Wow, just come across this podcast. Mario is such an awesome guy. He comes across so honest and genuine. Loved the content. I honestly don’t know where you find the time?! Keep it up Mario, love how honest and real you are!

  • Great and insightful!
    March 7, 2020 by Karty12345 from Australia

    I really enjoyed this podcast, so much relevant content. Thank you!

  • So much Value..!
    February 28, 2020 by Alex Dali Rizo from United States

    Great content, I really recommend this to any Entrepreneur looking to excel in their path, Mario brings topic experts to teach and inspire your day

  • Inspirational Intentional Information
    February 28, 2020 by 10Kforte from United States

    This podcast shares the stories from people that are doing whatever it takes to rise up and help others along the way. “What Are You Made Of” is one of the many messages shared on the podcast. There are so many takeaways that are applicable to anyone. I really enjoyed listening.

  • Wow!
    February 25, 2020 by Tyscoaching from Australia

    Just listened to the 'rescue site AED Program' episode! If you love epic stories and inspirational people, this is the podcast for you!

  • Motivation on Tap
    February 7, 2020 by AnthonyPGarcia from United States

    Mario brings on some of the most impactful entrepreneurs to hear from. He dives into the key performance factors of their business. He extracts information very well and keeps the show flowing very smoothly. Definitely a show to subscribe to!

  • Starting a Movement
    February 7, 2020 by JustMe2say from United States

    There are many areas of business and entrepreneurs have an opporunity to gain some insight with this podcast. Excellent interviews!

  • Great Podcast For Entrepreneurs!
    February 7, 2020 by The Big Game Hunter from United States

    Full of knowledgeable guests and useful information that will help you accomplish your goals in business and in life!

  • Mario Truly Care About His Guests
    February 7, 2020 by Podcast Junkies from United States

    Having met Mario and spent time with him at Podfest I can truly say that he is passionate about his show. He’s genuine and that clearly comes through in his own story and what he brings to every interview.

  • Put your thinking cap on!
    January 27, 2020 by Cliff Duvernois from United States

    This is probably one of the most information dense podcasts I’ve listened to in many moons. Each episode could easily be expanded out into 2 or 3 hours. Mario does a great job of asking the right questions to get his guests to reveal great tips, tricks and advice. Sure a lot of information can be applied to an entrepreneur but I found a lot of advice applicable to my personal life. This podcast is definitely worth my time to listen to and I’m looking forward to more episodes to come. Great job!

  • Relavant for anyone!
    January 17, 2020 by HarloB from United States

    I really enjoy Mario and his shows. The Stress and Anger in the Workplace episode was great because it cut to the chase of all the issues around this topic. Great interview!

  • Mario nails it!
    January 17, 2020 by Mickiezada from United States

    I've listened to Mario for a long time...his podcast is well produced, his guests are influencers and authentic authority, and chock full of insights and inspiration for entrepreneurs. Love it!

  • Mario is the real deal
    January 9, 2020 by jamesnewcomb.io from United States

    I’ve known Mario personally and professionally for over a year now. He is genuinely interested in helping people succeed, and consistently over delivers in his interactions and valuable advice with fellow entrepreneurs, podcasters, what have you. In this era of showmen who “give value” only if they think they’ll get something in return, Mario stands out as a man among men. Listen to his show and learn what true leadership and value in the marketplace mean.

  • Listening On My Entrepreneurial Journey
    January 3, 2020 by FromLisa2 from United States

    I was surprised when I stumbled over the servant leadership that shows up in these episodes. It's collaborative. It's focused on relationships with clients versus transactions. I especially enjoyed the episode on getting clients without "selling" because it's more about genuine relationship building.

  • A Gift
    December 25, 2019 by Lisa Vogt from United States

    Mario uses all his talents, gifts and abilities to produce this life affirming show. It's incredible that we are able to grow our abilities and develop our talents and gifts just through subscribing and listening. Thank you Mario!

  • This show is ON FIRE!
    December 14, 2019 by tibor.mindsethorizon from United States

    Love your show Mario! Your niche is close to mine but I focus more on mindset and manifestation in a business setting. I tuned into episode #103 with Karen Brown which is dope! Keep up the great work!

  • Entrepreneur Must Listen
    November 30, 2019 by HWoodwriter from United States

    If you’re an entrepreneur this is a must listen show. So many inside tips and thought processes behind moving your business forward. Mario does a great job with the guests by asking the right questions at the right time. He and his guests give the information you need to grow your business and leadership skills.

  • What a show!!
    October 26, 2019 by CWLuecke from United States

    Man, do I love interviews with world-changers! Mario does an excellent job gathering the cream of the crop for his show and giving insightful interviews. Check it out!

  • Loved it!
    October 25, 2019 by Seodrigo from United States

    This interview was very enjoyable. Mario brought on a wise guest by the name of Michael Lauria. I loved the interview and Michael's perspective on the topic. He had wonderful insights and around min 31, he hit something very profound. Excited to share what I learned today with others. Way to go!

  • Great listen
    October 25, 2019 by trinity3712 from United States

    Good listen. Great range of guests and topics. Something here is you keep listening will help you in many areas of life and leadership b

  • Great Knowledge!
    October 18, 2019 by Jon Vroman FRD from United States

    Great show Mario! So much valuable information in one episode!

  • Excellent show, very imformative!
    October 5, 2019 by Shaolin Soprano from United States

    Mario loving the podcast bro, great content, immense value. Enjoying these interviews!!!

  • Helpful Information!
    October 4, 2019 by The Medicare Nation from United States

    Love the valuable information on these episodes! Lots of tips & tricks for every Entrepreneur to use. Kudos Mario! Diane Daniels Host of Medicare Nation

  • Love Mario’s Attitude
    September 12, 2019 by marisaimon from United States

    Mario’s heart shines through his interviews, making these fun and positive, and the people he brings on offer such a wealth of knowledge.

  • Lots of Great Info!
    September 6, 2019 by DarlajPowell from United States

    Mario provides lots of great info and advice in this 7 day a week show.

  • Great Content!
    August 31, 2019 by LanceJohnson_ from United States

    Mario does a great job of share valuable information that every entrepreneur could use and apply to their journey. Great work! 🙂

  • Important information!
    August 31, 2019 by Allmenow from United States

    Very engaging information. Mario draws out experiences and knowledge from his guests. Loved the show!

  • Difference-Maker
    August 21, 2019 by Unlimited Beliefs from United States

    Mario is a master at bringing out, shining a light on, and internalizing the difference-making mindset. His knowledge and experience and mission enable him to synthesize information into diamonds for all of us! What you want is accessible by taking in this show!

  • Excellent Information
    August 21, 2019 by Stallion golf from United States

    Great advice and information with a wonderful blend of topics! Loved the episode with the british healthcare professional and the ideas shared on how to make the industry better.

  • Motivating and valuable information
    August 16, 2019 by Calvin Javier from United States

    Great insight on mindset from business leaders and entrepreneurs making things happen. Definitely worth your attention. Will be listening and learning more!

  • Good information
    August 2, 2019 by FIRE NATION! from United States

    Engaging interview with a british health pro, I was surprised to hear the similarties and the application she has for making healthcare better

  • Greatness
    August 2, 2019 by MiaSportFanatic from United States

    Have had the chance to listen to one show so far but man, we should be paying for this information. Lots of greatness. Thanks for the heart to serve.

  • Listen to the experts - and thrive!
    July 28, 2019 by The Marketing Book Podcast from United States

    There's a lot of advice out there these days but, sadly, a lot (and I mean a LOT) of is from people with little to no expertise. That's not the case with this gem of a show. Listen to what the experts say and profit from the experience!

  • Show is amazing!
    July 26, 2019 by BestMorningRoutineEver from United States

    I love learning about mindset and how to master my thoughts. This show provide the tools!

  • Great show!
    July 19, 2019 by Jefferson_79 from United States

    Great information for all businesses.

  • Good value!
    July 12, 2019 by Audrey purplele from United States

    Great information that applies to any business! I really felt he provided value for my time.

  • Interesting Topic
    July 6, 2019 by Real Estate Journeys Podcast from United States

    Interesting topic. Great interviews. Keep up the hard work!

  • Helpful Advice from Experts
    June 14, 2019 by ichuck2 from United States

    Mario talks to experts in a wide range of subject matters and asks good questions to pull out helpful advice.

  • What a great show!
    June 14, 2019 by Christopher List from United States

    Mario really brings out the best in his guests. The police dog trainer had such a great story. Can’t wait to hear more!

  • Great!!!
    June 11, 2019 by tommye w-c from United States

    Great podcast, awesome guests, incredible host!!!

  • Fun & informative
    June 11, 2019 by Saoirse Sky from United States

    Some people want something fun, others want something informative. This podcast gives you both!

  • Great show!
    June 10, 2019 by CJThomas6 from United States

    Very inspirational show! Appreciate the advice and thoughts shared by the host and his guests!

  • Great podcast
    June 10, 2019 by Rosie81200 from United States

    Great podcast! Love hearing about the guests’ journeys and what they learned from them.

  • Never Stop Learning!
    June 10, 2019 by Terri in Fairhope from United States

    Tune in to this great podcast and host! You're probably really good at what you do (top of your game...an Expert Authority), but there is always more to learn...streamline processes and gain more freedom in your life. It's not always about the bottom line. This one is worth a listen!

  • Amazing!
    June 10, 2019 by KatieHBrooks from United States

    If you're looking for inspiration, tune in to listen to Mario and his top notch guests. I find that I am always much more motivated after listening to an episode of Expert Authority Effect!

  • Wonderful show!
    June 10, 2019 by @IV-Heather Tieben from United States

    Mario is a great host & puts on a wonderful show. The quality of his interview guests and entire production is impeccable, I couldn't recommend Expert Authority Effect more!

  • You Will Not Be Disappointed!
    June 10, 2019 by Composer 1853 from United States

    Mario does such a great job of engaging his guests from several different disciplines.

  • The hardest working man in Podcasting
    June 7, 2019 by EOFire.com from United States

    Mario brings the HEAT with real energy and FIRE...don't miss the meteoric rise of this show! ~ John Lee Dumas

  • Great interviews and guests!
    May 31, 2019 by Mel Good Karma from United States

    Thanks for hosting such great interview guests. Look forward to hearing more and kudos on so many a week and also videos!

  • Fantastic
    May 31, 2019 by Jason A. Duprat from United States

    Awesome podcast, going to be adding this one to my list. Interesting topics with great interviews, good sound quality.

  • Enjoying!
    May 31, 2019 by Slordan from United Kingdom

    Enjoy listening to Mario and how he opens up the conversations to ensure it’s as relevant to us as listeners!

  • Nice variety and interesting topics
    May 31, 2019 by emjgreen from United States

    Love the variety of topics presented here on this show. Looking forward to listening to more of Mario's show.

  • Great Content! Great Interviews!
    May 24, 2019 by No BS Mompreneur from United States

    Wow! Really enjoy listening to all these fabulous expert authorities!! Lots of valuable take aways that I can implement into my life. I will continue to listen and share with others!! A+++

  • A great addition to build authority and create an impact
    May 24, 2019 by Cloris Kylie from United States

    A great addition to build authority and create an impact. Also, a different twist on the topic. Engaging. 5 stars!

  • Filled with motivation and ideas
    May 20, 2019 by Thomas O'Grady, PhD from United States

    Mario does a great job interviewing and pulling the stories behind people's stories or success. Good pleasant listen. If you are in a journey of your own, these episodes will give some things to bring into your on life.

  • spartancv
    May 17, 2019 by spartancv from United States

    Great job following your passion, your purpose and creating this podcast to help serve others! Keep up the excellent work.

  • This podcast is the bomb
    May 10, 2019 by Posturedoc from United States

    Mario always crushed it, and this podcast is another example of his amazing insights and knowledge!! Great work.

  • Wow - love the video show.
    May 4, 2019 by Thehighenergygirl from United States

    Thank you for the encouragement and tips on how to succeed on video and the repurposing idea.

  • Motivating and Inspiring!
    May 4, 2019 by KatyJoyWells from United States

    Mario brings such enthusiasm to his shows and his content is fantastic. I’m always learning new things to implement or new ways to grow, thanks Mario!

  • What a great show!
    April 29, 2019 by Gene_HPLN from United States

    Awesome podcast! Mario brings great topic, great guests, and it is very easy to listen to. I definitely recommend for anybody interested in business success!

  • It's great
    April 10, 2019 by Ian Ryan from United States

    Just had a chance to check out your most recent episode appreciate the great insight! Great delivery from the host & can’t wait to dig into future content.

  • Love it!
    April 6, 2019 by Brendan @ Entrepreneurs&Coffee from United States

    I love that this interview podcast doesn't feature the same old folks that everybody has on their show. Keep it up, Mario!

  • Amazing!!!!
    March 15, 2019 by Lindsey Russo from United States

    This show is so impactful! Hearing from the experts and how they take authority in their space is so amazing. Looking forward to more episodes!

  • Learned what I didin't even know I needed
    March 15, 2019 by Camilla-Jean from United States

    Great info. I love the Q episode because I get just quic interst snippets that may get me thinking about where my business might go.

  • Fabulous Interviews!
    March 1, 2019 by Life&RelationshipCoach from United States

    Mario does a fantastic job interviewing really interesting and successful business people who explain how they got to where they are - tips you won't want to miss when your trying to grow your business! Keep up the great work Mario! Coach Riana Milne

  • A+ Show
    March 1, 2019 by Gisele_Oliveira from United States

    I love this show. It's so entertaining and I learn a lot from the interviews. I highly recommend this show if you want to level up his game as an authority.

  • Inspiration, transformation, success stories!
    February 23, 2019 by Chabo101 from United States

    The title of this review should just be enough but it is just more than that. Its life lessons, its listening to personal struggles and how they over came those struggles. Love to hear from people that change the world through their struggle and the lessons that i learn from them are just more than amazing. I love this.

  • Great interviews!
    February 22, 2019 by AlyciaDarby.com PodcastManager from United States

    These interviews are well done and his guests are prepared to give really specific insights and stratagies... great podcast, Mario!!

  • Inspiring story of courage
    February 16, 2019 by StrongHeart<3 from United States

    I love that she found gratitude in her circumstances. lorie is an inspiration

  • Powerful!
    February 15, 2019 by The Food Heals Podcast from United States

    Mario's interviews cover a variety of topics and provide great value in all areas of your life! Episode 15 discusses how change is temporary and transformation is permanent which was really powerful for me. I love this message! Thank you!

  • Great content!
    February 15, 2019 by Blakeob85 from United States

    Great answers to common questions many entrepreneurs have! Thanks Mario for sharing your and your guests' insight!

  • Real Actionable Tactics!
    February 9, 2019 by MattBMaverick from United States

    What I like about Mario's podcast is that he pulls out actionable tactics from his guests that we, the listeners, can actually use. Great show!

  • Great Listen!
    February 8, 2019 by Real Estate Investor from United States

    Mario and his guests provide useful techniques to succeed in any business venture. The interview style promotes learning through real life examples of his guests. Great listen!

  • Great interviews!
    February 8, 2019 by Matt B 1818 from United States

    Love hearing these interviews and learning from people who are top in their industry. Mario is a great host and is not afraid to share his emotion!

  • Love it
    February 1, 2019 by Duffash from United States

    I love hearing interviews of successful business women and taking away what I can learn from their journey. Mario is a great host! I have enjoyed what I have learned so far. Congrats on the launch of your new podcast!

  • Strong, professional, enthusiastic!
    February 1, 2019 by pm legs from Canada

    If you're looking for an interviewer who's going to take you to investigative places to help you be your best you, through your professional life, you'll love listening to Mario!

Watch The Episode

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Resources Mentioned

Books Mentioned

Show Me The Numbers | Stephen Few

People Mentioned

Chris Rock

Stephen Few

3+ Expert Authority Insights™ To Apply Now

  • You can get where you’re going kind of but you’re going to hit a lot of speed bumps along the way.
  • There’s always some good stuff in the numbers.
  • Stick to your strengths.


• FREE Business Book Publishing Course Learn How to Publish Your Lead and Profit-Generating Business Book in < 8 Weeks visit: www.FREEBusinessBookPublishingCourse.com

• Acorns: To learn how Acorns simple & easy investment account will help you create a compound interest snowball, visit: EAInterviews.com/Acorns

Wheel of Whatever™

[26:20] Who is a company you would love to work with that you haven’t yet?

What You’ll Learn In This Episode

Click the time stamp to jump directly to that point in the episode.

[0:04] Intro

[01:33] Sponsor – Free Business Book Publishing Course

[2:29] Dashboard, without it, you can get where you’re going kind of but you’re going to hit a lot of speed bumps along the way.

[05:31] Small business needs help with

  • They don’t know their numbers.
  • It takes for them to see their numbers

[6:48] It is good to use bar graphs to show business trends.

[7:01] Pie graph is good to show revenue.

[11:00] Top three things to look for when someone is going through the financial

  • Make sure that you are actually going through the financials.
  • Key Performance Indicators
  • Revenue or profit or both

[17:40] Tableau

  • Is data visualization tool
  • Goal of Tableau is to have a very user friendly, very interactive dashboard.
  • It can take data from anywhere.
  • It can take data through that API

[20:03] Pros and Cons of Google Sheets

  • Use for everyday type of thing
  • It’s free.
  • Easy to share.
  • It gets a little slow if you’re dealing with a decent amount of data
  • Charts and graphs are a bit more difficult

[22:06] Tableau vs Excel

  • Excel stops being helpful, and starts crashing a lot in that several 100,000 rows, or depending on how many columns you have.
  • Tableau being the third tier, I have yet to see it falter on any amount of data, which is kind of like it might take an extra 5, 10 seconds, but it keeps going and it goes too strong. 

[26:20] The Wheel of Whatever

  • Who is a company you would love to work with that you haven’t yet?

[27:57] Let’s Thank our Sponsor, Free Business Book Publishing Course

[29:43] The Imperfect Action Round

  • Taking a look at the numbers.
  • It’s simply not really looking at the numbers.
  • Have me or somebody like me, or any sort of analyst, even in house, let them run, let them go for it and have them come up with some creative things.

[34:09] Jack’s Book Recommendation

[35:54] Sponsor, Free Business Book Publishing Course

[36:08] www.EAinterviews.com

Episode Transcript

Read Full Transcript

Jack Thompkins [0:00]
Hi, this is Jack Thompkins from Pineapple Consulting Firm, and you’re listening to EA Interviews.

Intro [0:04]
EA interviews, Episode 236 inspiration, transformation success stories and the imperfect action round seven days a week. Join Mario Fachini for today’s Expert Authority Effect Interview.

Mario Fachini [0:18]
I am super excited for today’s episode because I’m a geek, and I like numbers and I can handle spreadsheets. I’d rather be in front of the camera than 12 hours looking at them. However, some of the funnest things to do that I’ve done with EA Interviews is my master spreadsheet that spills into my team. And they get different things and you can connect it but if you don’t measure your numbers, you don’t know where you’re going, you don’t know where you’re going to be. Try driving your car without the gas gauge. And without the speedometer. How confident are you no matter if you have a junk car or a brand new Rolls Royce or Ferrari? How far are you going? How fast are you going to get there? Are you gonna just be like this is nuts. I have no desire to even turn the thing on. Why would you do your business any different? If you’re not measuring the metrics, you’re lost, you’re basically driving blindfolded and you don’t know how much gas is left. That is why I’m excited to have Jack Thompkins on the show. Because when I saw that he helps people specialize in not just the data, but visualizing it. Well, this is a match made in heaven, and we’re going to bring them up. After we think the sponsor.

Sponsor – Free Business Book Publishing Course [1:33]
Every business needs a book, including yours, visit freebusinessbookpublishingcourse.com today to learn the seven steps to publish and promote your nonfiction lead and profit generating business book in eight weeks. Once again, that’s freebusinessbookpublishingcourse.com.

Mario Fachini [1:48]
Here he is. Ladies and gentlemen, Jack Thompkins. Jack, how you feeling today?

Jack Thompkins [1:52]
I’m doing great Mario, how are you? Thanks for having me.

Mario Fachini [1:55]
Oh, I’m excited to dive in. I’m feeling great. Because like I was saying, is that a preamble, the intro? Whatever you want to call it? What literally when I saw what you did, I was like, absolutely, absolutely. Because so many people are just kind of doing stuff out there. And maybe they have a team of people that doesn’t form. But if they don’t understand the importance of the numbers, then being able to visualize that. I mean, literally, I feel like you’re driving the car blind. So why would you say it’s so important?

Jack Thompkins [2:29]
I think you hit the nail on the head there. And so that the end goal of what I do is often called the dashboard. And the car example is the perfect one because that is your car dashboard, right? It’s got your speedometer, it’s got your fuel, it’s got your RPM, it’s got all the good stuff there. Without it, you can get where you’re going kind of but you’re going to hit a lot of speed bumps along the way. So yeah, it’s a great analogy. So I’m actually going to steal that. Thank you.

Mario Fachini [2:54]
Oh, feel free. I’ll give you another one. Because one of my favorite comedians is Chris Rock, he’s like, I’m not gonna say exactly what he says. But he’s like, you can drive a car with your foot if you want to, but that doesn’t make it a good idea. I’m like, that is a true inaccurate statement, sir.

Jack Thompkins [3:09]
Yeah, it’s exactly right. Yep. Just like running a business.

Mario Fachini [3:13]
So we have all these spreadsheets, we have all these data inputs, we have all kinds of information, there’s no shortage of it, what do you do specifically to visualize it and make it manageable for people? And basically fun, because I kind of like visual stuff.

Jack Thompkins [3:30]
Right.Who doesn’t? I think there’s a number out there, I think it’s like 65% of people are visual learners. And I think it’s a bit low, because he threw a big red X on the screen, everyone is going to understand that whatever that is, is not going well. So basically, what I do is kind of take your boring looking black and white plain paper reports, whether it’s accounting or marketing or operational data, I throw in the charts and graphs and throw some indicators on it and stuff and put it into that nice dashboard. So if you’re not financially savvy, if you don’t want to spend time looking at it, whatever the case is, you can spend five minutes looking at it and get the full depth of your entire business.

Mario Fachini [4:14]
What brought you into doing it? How come you wanted to start this business?

Jack Thompkins [4:20]
So I’ve always been kind of a nerd. I say kind of pretty incorrectly. I’ve always been very much a nerd. And I’ve always had an entrepreneurial bug too. So I was in the corporate world for a while, did the whole like generic leadership development program and was very good, good people. And I was an analyst in a couple different capacities. And then I realized that I graduated from the program and it was time to pick your job right yet. What are you gonna do for the next three to five years? I was like, holy crap. I don’t know about that. So I kind of matched up Alright, well, I’m a pretty good analyst for this giant corporation. I bet small businesses needed to. So it was sort of this passion of mine, diving into things like Excel and playing with the numbers. And helping people, because the small business owner needs that same resource that the big business has. But they don’t have access to it. So I figured, why not give it a shot? And it’s been pretty fun so far.

Mario Fachini [5:21]
For the small businesses that you’re working with, what would you say majority, over 80% of them need the most help with?

Jack Thompkins [5:31]
It’s a good question. I would say the number one thing is just being able to see their numbers easily. So I say that because there’s a couple different scenarios they work with. One is it takes them too long to see the numbers. One is they don’t know what their numbers are at all. And you know, a couple other ones, but it’s all if they can easily see their numbers, it makes a world of difference. And it’s not going to take them five hours to dive through it. If it’s a quick little process. And I again, I say see, meaning you see visuals, not just numbers on a piece of paper, you see the charts and graphs, it makes everything sink in a whole lot easier. And again, to those who aren’t necessarily financially savvy, or they’re just the widget maker, whatever it is. Anybody can look at a graph and get the picture.

Mario Fachini [6:23]
So bar graph or pie graph, which one do you think tastes better?

Jack Thompkins [6:30]
Depends on the data. Honestly, I think a bar graph is more widely used. There’s a place for pie graphs. But if I had to pick one, I’d go with a bar graph.

Mario Fachini [6:43]
Really was that?

Jack Thompkins [6:45]
Good, I think you can show a whole lot of things with it. One of the things, especially in business is showing the trend. So a simple example, revenue over 12 months, if you see that bar graph, makes a whole lot of sense. Pie graph would be tough. Pie graph is great in the example of where’s my revenue coming from?

Mario Fachini [7:05]

Jack Thompkins [7:05]
And it’s a good snapshot in time, you’ve got four or five different sources, put them into a pie graph, it’s a really nice visual tourism percent on it to give them the actual number. And it’s a strong combo together is really probably the best answer.

Mario Fachini [7:20]
Okay. Yeah, I love the percentage and profit margin ratios. And when you can just look at it and it’s like, here’s the sources. Here’s the margin, you know, but I do see your point when you’re going, Okay, let’s annualize this over 12 months. Yeah, that would be kind of a mess in the pie. I think it’s because the visual of the circle, I don’t know, I’d lean towards the pie myself. But talking about the annualizing the financials, yeah, it would be better bar graphs. So do you find what you have found since people…. You’re talking about all the spreadsheets and the data and all of this, do you find that once people use your service? And you can visualize that forum? There, they start spending more time doing it?

Jack Thompkins [8:12]
Yes, and No. Yes, in the sense that they are actually excited. And I think you mentioned early on the call here that they might actually have some fun doing it. And I do find that a lot. Because there’s, there’s always some interactions, you can pick a different date, you can pick a different scenario, all that fun stuff. And it is kind of fun to play around and see all the graphs change. It’s kind of like you have the power, you know, it’s really fun for a business owner just to go in there and play. So I see them spending more time on that. I don’t see them spending time in the boring stuff, which is obviously great. Which is the whole back end, getting the data ready and doing that whole process, obviously a great thing to be spending less time there. But yeah, they have a whole lot of fun just playing around with the switches and selections and whatnot.

Mario Fachini [9:03]
Okay. And I know the goal isn’t to get lost in it, like what the spreadsheet you can get lost. And it’s like, it might take you an hour to figure out something that you should be taking five or 10 minutes to do.

Jack Thompkins [9:16]

Mario Fachini [9:16]
But I was thinking people would want to be, the easier it is to look at I mean anything, the more you’re drawn into it that I would think the more you are wanting to go oh, like you said, let’s see how it changes,let’s see what’s going on here. Anything that’s more visual for me, it’s gonna get at least some extra time. It doesn’t mean I’m gonna just drop everything and just get lost in it. But I, in my own personal experience, it was like, I don’t care, this looks boring too. Okay, you at least got my intention.

Jack Thompkins [9:50]
Right, exactly.

Mario Fachini [9:51]
So do you have a lot of people who, that’s their issue too, they’re not even like and I’m thinking back over a decade ago before like my early days. As a business, I’m way better now with all this stuff, obviously, I’d like to think so. But do you find that some people you’re able to take them from? They have no desire to look at it to know they’re interested, or were they all interested in before? And now they can digest it and make more sense of it whether they’re spending more time or not?

Jack Thompkins [10:22]
Oh, it’s definitely option one there. There’s some folks who are in, they just fly by the seat of their pants, and they trust their gut.

Mario Fachini [10:28]
They know it, they don’t care.

Jack Thompkins [10:30]
Right, exactly. But then you make it easy for them to see it. And it’s, it’s sort of that slower adoption phase. Whereas okay, like, I’m not completely sure what I should do here, maybe I’ll check the dashboard. And then it’s like, okay, the dashboard helped me a lot. You’ll check it regularly, and then it sort of snowballs, and they check it every day.

Mario Fachini [10:50]
Okay, so what would you say are the top three things that someone should be looking for in their company, when you’re going through the financials,

Jack Thompkins [11:00]
When they’re going through the financials? Number one is kind of very basic, I would say, make sure that you are actually going through the financials. And maybe tag teaming that for a joint number one is to make sure that’s an easy process. Because, as I mentioned, if it takes a while, you’re not going to want to do it. But as you’re going through, I would say one thing that’s gonna be pretty common across every industry, every business is really a top and bottom line. And that is a very, very generic easy answer. But at the end of the day, that’s what pays the bills. I think, yeah, I want to say every business that I’ve worked with, has one of their KPIs or key performance indicators. It is always revenue or profit, and oftentimes both. So that’s something you just got to stay on top of.

Mario Fachini [11:55]
Are there any other KPIs that you found interesting? Is there like three, four or five main ones? Are those the top two always?

Jack Thompkins [12:04]
Those are definitely the top two. I’ve seen a few that are, oftentimes use a restaurant as an example, there’s a certain expense that they want to monitor. So in restaurants, it’s often labor. And I think that’s true in a lot of different industries. But there’s always that one big expense they got to keep an eye on.

Mario Fachini [12:26]
Have you ever seen them do it with the cost of meat or cheese or any of the food?

Jack Thompkins [12:32]
Yeah, it gets groped up into the cost of goods sold. But then there’s always a spike out of okay, we got the total number is the meat driving errors, the cheese driving that kind of thing. And oftentimes, that’s not necessarily a bad thing, that probably means that people are buying more meat and or cheese.

Mario Fachini [12:52]
So when you’re looking at the KPIs, and I’m glad you mentioned that, for anyone who doesn’t know the key performance indicator, how long do you traditionally track them for? And how long should someone be tracking them for?

Jack Thompkins [13:05]
Track it for… Have the data for as long of a time period as it can, it’s always nice to look back to a different time period, because you might have had a one and three year event happen. And all of a sudden it happened again, you want to see what it was back three years ago, I would say the most common comparisons I see are month over month, meaning February compared to January, or year over year, meaning February of this year, compared to February of last year. Both of those present pretty good gauges on how your company is growing. And you could roll that up to the quarter level two or whatever makes the most sense. But month over month and year over year, pretty easy to look at, are pretty easy to do rather and pretty impactful. So it’s that sort of upper right quadrant process to do.

Mario Fachini [13:59]
Okay, let’s talk about your clients. You don’t need to name them if you’re under NDA or anything like that. But you’re welcome to tell me about the biggest transformation you were ever able to give someone who came to you, they probably weren’t even doing anything they didn’t want to look at it was boring to them. And now they’re in love with looking at all the stuff they previously weren’t.

Jack Thompkins [14:25]
Yeah, I knew this question was coming. I took some time thinking about last night. And I think I landed on a pretty fun fact. He was extra fun for me. It was one of my first ones really. It was sort of when I was starting out and just feeling out the business. And it was just a local Insurance agency sort of down the road mom and pop shop and literally It’s a family run shop which is awesome. Love helping them and their whole thing was just let’s get out there and sell right because of the insurance agent. There’s a certain commission on each policy and it’s not super black and white, it’s not that black and white rather. But at the end of day sales is probably the main focus. So keeping an eye on the financials was sort of the secondary thing that they would do every quarter. And so every quarter, the owner of the agency would go in, and it literally took them over a day, he said, so call it at least eight hours. And you would get this Excel file that pretty much every single day of the year had its own sheet. And he would go and he would manually copy and paste everything into this, like a scratch work summary that just kind of got everything on the same page. And you couldn’t really tell if it was good or bad, it just all ended up in the same spot. So who’d spend eight hours getting to these unsatisfying results? So he and I were just chatting. And it was an Excel, I knew I loved excel. Okay, can you do anything about this? Now, it’s like, oh, absolutely 110%. So I build in this little tool. And now all he does is he puts the data in, he presses a button. And he has two full-fledged dashboards that break it out by month, by quarter by company, by carrier and all this other good stuff. So he can see completely the ins and outs of his entire financial business. And it takes about 10 minutes as compared to the eight painstaking hours that it used to.

Mario Fachini [16:24]
That is huge.

Jack Thompkins [16:25]
Yeah, it’s very…

Mario Fachini [16:27]
8 hours versus 10 minutes.

Jack Thompkins [16:29]
It’s a no brainer.

Mario Fachini [16:31]
No, all right. You said you built him this dashboard? Are you able to do this inside of Excel? Or do you bring the data into a different system that allows you to customize it more, but you’re still pulling the data from Excel?

Jack Thompkins [16:45]
It’s typically within Excel, actually.

Mario Fachini [16:47]

Jack Thompkins [16:48]
Yeah, the number two spot is going into tableau. Which of you or the listeners have not heard of, it’s a data visualization tool. Competitor or like Microsoft Power BI and or click or other things like that. It’s basically just automated data visualization. I do a lot of Excel, though, because it is very universal.

Mario Fachini [17:08]
No kidding. Tell me more about that. I’ve never heard of it. And no one well, that would make sense if I’ve never heard of it, no one’s ever mentioned it to me.

Jack Thompkins [17:19]
That tracks, yeah.

Mario Fachini [17:19]
But I also have no idea how to do this in Excel. I mean, I know how to set up a spreadsheet, but as much as I can now tolerate it. Let’s say that. It was never my forte. But I do appreciate it and respect it. Tell me about this other software.

Jack Thompkins [17:40]
Yeah. So Tableau is sort of that. Some people call it Excel on steroids. Kind of a misnomer. There’s a whole bunch of different functionality. And some of it is better. And some of it’s worse, a lot of it is better, though. And the goal of Tableau is to have a very user friendly, very interactive dashboard. So it’s something that you can literally just go to a website, it’s it’s just it’s as if you are just simply going to a website that’s customized with your brand colors and everything you go to you click around, you can hover over everything, and it gives you this full report or whatever you want. You can click in different timeframes or different scenarios. One of the big things about it or two of the big things about it, I guess, one is that it can take data from anywhere. So Excel is…

Mario Fachini [18:32]
Is it pulling it in through an API?

Jack Thompkins [18:35]
Most of the time, yeah,

Mario Fachini [18:36]

Jack Thompkins [18:37]
Yeah. So it can take data through that API, pretty much from anywhere. I haven’t tested them all out. But a common one that I use is through QuickBooks, the nice easy connection, and it’s automatically updated. So my joke slash story is, when I was in the corporate world, we used to look at this specific set of numbers once a month, because it took people about two hours to update. I was a hero, because I built something that was similar to that eight hour story, I built something that you just dump it in, it takes 10 minutes to update. So we looked at it weekly. And then we were introduced to Tableau and that updates the data automatically at 3am. while you’re sleeping. It was like two or three times a week or something like that. I can be the best analyst in the world, but I can’t compare to updating while people are sleeping. So that’s a huge benefit of tableau.

Mario Fachini [19:31]
Yeah, just having an automatic like that.

Jack Thompkins [19:33]
Right. Exactly.

Mario Fachini [19:35]

Jack Thompkins [19:36]
Yeah, that’s pretty neat. There’s a whole lot of good functionality in it. I would say there’s definitely specific use cases where it makes sense. There’s a whole lot of specific use cases that Excel makes sense instead or in addition to honestly.

Mario Fachini [19:50]
Alright, let’s throw a little bit of fun in here. Let’s talk about Google Sheets.

Jack Thompkins [19:55]
Okay, let’s do it.

Mario Fachini [19:56]
What are the pros and cons of Google Sheets versus Tableau to Microsoft Excel.

Jack Thompkins [20:03]
So Google Sheets is honestly, for your everyday type of thing, I think they’ve done a pretty good job. I could never replace it through Excel. It’s a different animal than tableau. But Google Sheets, I mean, they have a whole lot of functionality in there, you can probably get 70, 80% of excels functionality within Google Sheets. Obviously, it’s free, super easy to share, huge pros there. Some of the cons, it gets a little slow if you’re dealing with a decent amount of data. Charts and graphs are a bit more difficult than there. I don’t think I can make a dashboard and Google Sheets, although I will try if somebody wants me to.

Mario Fachini [20:45]
I wasn’t even thinking about that. But now you got me. So I have a spreadsheet, the master one I was telling you about for the show, and I had 150 columns wide. When I started, it’s now over 200 with every single data point you can think of. And now with the show being over 200 episodes, it was a lot when I was launching and it was in 10 or 20. And now it’s like,

Jack Thompkins [21:13]

Mario Fachini [21:14]
So when you were mentioning making charts and stuff, I’m like, I wonder what we could do like how much more we could visually color coded them all because again, visual. But I’m what if you saw the data that was in there, I am curious as to what you wouldn’t be able to pull off even if we had to export it into something else. And I’m sure you know that there’s other CEOs listening, yet they probably have 40 years of data with 10s of 1000s of customers, or clients or whatever the case is hundreds of 1000s. And it’s like, how do you take that? And just go, hey, let’s start here to visualize it. Let’s do this, instead of just yet another column? Do you get into anything on the infographic side or is it all within the charts and graphs that the software’s able to do?

Jack Thompkins [22:06]
It’s more of the latter there. So it’s typically within what the software is. I would say there’s a limit, there’s kind of talk about the rows of data and the columns of data and stuff. There’s a limit to each one, right? So Google Sheets, it’s gonna stop being super helpful. I don’t have a great number for you, but faster than Excel. Okay. And then, for anybody who’s worked in a corporation with 1000s of rows of data, hundreds of 1000s of rows, Excel stops being helpful, and starts crashing a lot in that several 100,000 row, or depending on how many columns you have. Tableau being the third tier, I have yet to see it falter on any amount of data, which is kind of like it might take an extra 5, 10 seconds, but it keeps going and it goes too strong. And it’s been millions and millions and millions of rows. So there’s different thresholds each.

Mario Fachini [23:07]
So you have some clients that literally have millions and millions of rows.

Jack Thompkins [23:11]
I have one right now, back in my corporate days, I had a whole lot of different data sets that were millions and millions of rows.

Mario Fachini [23:19]
Yeah, it can handle that.

Jack Thompkins [23:23]
Yeah, tableau, it’s one of the things that it’s built for.

Mario Fachini [23:28]
Wow. Okay.

Jack Thompkins [23:29]
Yeah. And I think…

Mario Fachini [23:31]
I still think about what I have for the EA interviews, production is still a lot, but I can’t even imagine like, yeah, I’ve done 191,570 interviews, like and then have 200 columns on each one, like, I even have a column for what color tie I’m wearing. So that way they’re not you know, all yellow, all blue. I alternate them.

Jack Thompkins [23:54]
Yeah, I commend you. That’s good data collection.

Mario Fachini [23:58]
What’s another on transfer time? People are like, oh, I like the show this and that. Yeah. Well, you know, how many hard drives do I go through for 4k? I record the show in 4k and stream it in HD. Few video files that you know, and then it’s chopped up? And then you know, how long does it take to send the team? How long does it take to get back per release schedule? There’s like 15 steps for every episode. So…

Jack Thompkins [24:20]
Yeah. Oh, I bet. Yeah. Is that this is a very high quality production. I will give you credit while we’re on the air here.

Mario Fachini [24:26]
Well, I do appreciate that. But yeah, I just thought that was a lot of datum. 10s of 1000s. Hundreds of 1000s.

Jack Thompkins [24:33]
Yeah, I mean it is. So I’ll go in the complete opposite direction. where that is an enormous amount of data and the millions and millions of rows is typically reserved for at least the middle market companies, if not the large corporations.

Mario Fachini [24:47]
I’m thinking of a healthcare company where you have a million customers and they have like an insurance, health care insurance or car company or you know what I mean, where their customers are the state of Michigan, the state of North Carolina, the whole US.

Jack Thompkins [25:05]
Yes, that’s exactly right. Yep. That’s funny. You mentioned insurance though. That was my corporate life. I was in the insurance world. And it was, you know, a specific policy for a specific person ,that was in an industry, that also was in a sub industry, that was in a specific state, that was from a specific sales rep and all these different criteria. It’s just, the more you pack in there. It starts to make a bit more sense why it is millions and millions of rows.

Mario Fachini [25:33]
So you’re not using Google Sheets at that point.

Jack Thompkins [25:37]
You’re just barely breached it. Yes.

Mario Fachini [25:40]
Okay. Well, I have something fun. I get to ask you now, I mean, this whole thing’s been fun. But this is the Wheel of Whatever.

Jack Thompkins [25:51]

Mario Fachini [25:52]
So do you know the question I’m gonna ask you?

Jack Thompkins [25:55]
I don’t.

Mario Fachini [25:56]
You know why?

Jack Thompkins [25:58]
Because it’s the wheel of whatever.

Mario Fachini [25:59]
Bingo. And that’s all I put on the show flow. So here we go. Hold on. Still working on the stand, man, I’m killing it today.

Jack Thompkins [26:09]
That looks great. Yeah.

Mario Fachini [26:10]
Sometimes it doesn’t spin so well.

Jack Thompkins [26:12]
Wow. That’s a wheel of fortune level spin. Right there.

Mario Fachini [26:15]
Cool. That worked. So my question for you is, who is a company you would love to work with that you haven’t yet?

Jack Thompkins [26:25]
Companies that I would love to work with that have not yet? That is a good question. I think I would like to work with, like a cool restaurant chain. Like, I’m in the south. So Chick-fil-A is the core restaurant chain down here. So I’ll use that as an example, I guess. Kind of, I mean, for one, because Chick-fil-A is awesome. or insert your favorite restaurant chain here. And maybe even chain even just a couple locations of good local food. From a data perspective, that’s so much fun. And everybody loves restaurants, everyone loves going to eat and drink. I think it would be so cool to play with that data and help a restaurant, stay in business, especially if I like them. And just get in the weeds of that data. I think that’d be a blast.

Mario Fachini [27:24]
Excellent. And they are a good restaurant. But yeah, that would be a good one. I hope you can. And if I ever have the CEO on the show, I will definitely tell them about you and to check out this episode.

Jack Thompkins [27:36]
Perfect. Thank you.

Mario Fachini [27:38]
CEO of Chick-fil-A you happen to know him or you’re already listening or watching. I’d like to invite you on. There we go.

Jack Thompkins [27:45]
There it is perfect. Yeah, it’s a bit outside my small business niche. But hey, they’re a big proponent of small businesses. I think so. Oh, work out.

Mario Fachini [27:53]
All right, we’re gonna thank our sponsor, and come back with the Imperfect Action.

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Mario Fachini [29:28]
And we are back with the Imperfect Action Round. Jack, are you ready to take imperfect action?

Jack Thompkins [29:33]
I am let’s go for Mario.

Mario Fachini [29:35]
All right. 60 second answers. First one is what is the fastest path to the profits?

Jack Thompkins [29:43]
Fastest path to the profits is really taking a look at the numbers. I say that obviously very biased. But if your gut is guiding you, that’s fantastic. The numbers will probably support it. And that might even allow you to maximize profits or maximize revenue or what you’re going for. So, go for the numbers and talk to you.

Mario Fachini [30:04]
Excellent. Number two, what is the biggest problem your prospects are making and the fastest way for them to fix it?

Jack Thompkins [30:11]
Yeah, it’s a good question. It’s simply not really looking at the numbers. I mean, I don’t want to say the same answer for two, but it’s very similar, where it’s, there’s a lot of folks that have a whole lot of data could be marketing could be starting to QuickBooks or something like that. Something like revenue source, that’s a common one. And there’s not diving into where all their revenue and where all their profits are coming from. And if you can get a hold on that, and then get into the numbers and start maximizing that it can unlock just awesome, awesome benefits for your company.

Mario Fachini [30:49]
Excellent. Number three, what is the best way to maximize customer lifetime value?

Jack Thompkins [30:56]
Well, if they’re bringing me on, it’s a use the crap out of me, I’m pretty cheap. And a lot of folks have me on retainer. And I offer all sorts of analytics and different views and stuff. And if you have me or somebody like me, or any sort of analyst, even in house, let them let them run, let them go for it and have them come up with some creative things. And there’s always some good stuff in the numbers. The more you can lead into that, especially with me, I’d say the better off you’re going to be.

Mario Fachini [31:28]
Because you’re going to be seeing stuff that it’s not even on my radar, I don’t even know exists. Like when you’re talking about the charts like Google Sheets do that. I’ve been using it for years, I have no clue, right? I know how to make a row and color code, and it’s worked. But…

Jack Thompkins [31:42]
There you go.

Mario Fachini [31:44]
It’s actually one thing I look for when I’m bringing people on the team. And for anyone listening. I wholeheartedly support this 100%. Because the whole reason you’re trusting someone on your team is because that’s their area of expertise.

Jack Thompkins [31:58]

Mario Fachini [31:58]
I have mine. It’s not generally what I hire people for? Or if it is, they’re a lot better at it, and I don’t have the time for it. So I love going. Alright, what do I not even know about that we should be doing? Oh, something changed with x, y, z last month in the industry data data suite implemented?

Jack Thompkins [32:19]
Yep, that’s exactly right.

Mario Fachini [32:21]
I would have never known. I’m very thankful for that. So I’m glad you brought that up. Because I think too many people don’t want to say it because it’s like, I don’t want to irritate the person I’m working for. But really, it should be a partnership. Don’t you know what I mean? But at the same point, it’s also like, I have no clue. I’m not trying to be everything to everyone. Just let me talk on camera and talk to people, make phone calls, book appointments, and do sales and the rest, like, I know how to do it. I don’t have time, I don’t want to do it. So like, right? Only I can host the show.

Jack Thompkins [32:55]

Mario Fachini [32:56]
And I can bring in business for everyone, the less I need to think about all of it. Hey, here’s more work.

Jack Thompkins [33:03]
That’s a win win win all across the board.

Mario Fachini [33:05]
I remember hiring people in college, I was sitting next to him. I loved what I was doing with the graphics and animation and all this stuff. And I even told the teacher there. Everyone was going like, where are you getting all these clients from? I’m like, it’s not rocket science. I mean, for me, it wasn’t. There was one time I told the teacher, I go, you know, I’m doing actual client work, right? He’s like, yeah, I go, I don’t have time for homework and this, can I just use the client work as homework. He’s like, Yeah, go for it. I know, it’s the same where it was exactly the same stuff. But everyone had these portfolios of all this great work. And I’m like, I have no clue how you did that. Here’s my thing over here. Like an animation sequence. And it was cool. I was proud of myself. But I’m like, no.

Jack Thompkins [33:52]

Mario Fachini [33:53]
But here’s five new clients.

Jack Thompkins [33:56]
Right. There you go. Stick to your strengths. There’s the moral.

Mario Fachini [33:59]
Absolutely. So what books would you recommend to an expert authority world that have made a big impact on your life?

Jack Thompkins [34:09]
There’s a couple. One is a book that’s called Show Me The Numbers. And it’s, it’s by a guy named Stephen Few. And it’s sort of here’s how to display numbers. And that sounds like a very basic concept. But continuing with the whole theme of my business and the show, of course, sort of steps to take to implement this in your business. How to actually visualize numbers I think it’s a great start. Again, it’s yes, show me the numbers by Stephen Few is his number one.

Mario Fachini [34:46]
Excellent. Never heard of that one before, but I appreciate your very recommending it.

Jack Thompkins [34:51]
Sure. Happy to recommend.

Mario Fachini [34:54]
Alright, where would you like people to learn more?

Jack Thompkins [34:58]
I’d say my website is gonna be the easiest place. Always feel free to reach out to me on LinkedIn as well. But my website is pineappleCF as in consulting firm.com. So again, if you’re listening on fast forward pineappleCF as in consulting firm.com

Mario Fachini [35:18]
Alright, well, I’ve enjoyed this. Thank you so much for sharing Jack.

Jack Thompkins [35:22]
Thanks for having me, Mario. It’s Yeah, this has been a blast. Thanks so much.

Mario Fachini [35:26]
Alright, expert authority world. We have another great episode here today. I’ll see you tomorrow. Have a great day. God bless.

Sponsor – Free Business Book Publishing Course [35:34]
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www.EAInterviews.com [36:08]
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